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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.3
297 Reviews

297 Reviews of Castle Buick GMC of North Riverside - Service Center

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March 25, 2017

Bitter Sweet This is my second Buick and everyone is a delight to deal with from my salesman Tito the Arnold in service, However Tom was not. More

by buick2taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen in the Up grade Center and Arnold in Service., Joe Genna, Ernest Bell
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Hi, We greatly appreciate you taking the time to leave us your feedback. Thanks again for choosing Castle!

March 15, 2017

Satisfied I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became More

by NEKO444
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Mar 21, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for taking the time to leave a review! We greatly appreciate your loyal business!

March 09, 2017

Good service and good people Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and fr More

by Venna2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Mar 21, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that we were knowledgeable about what you were interested in. Thanks again for choosing Castle!

March 06, 2017

Arnold muse was very helpful to me I am going to recommend all my friend and family that have Buick to go to get service from castle because they treat you with respect and fix your car More

by Anthony jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Hi Anthony, thank you for the kind review of our dealership. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

February 28, 2017

Great Got a oil change and it was very quick service staff is very professional and friendly i would definitely be back for more services and I will recomme More

by mllewis20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 25, 2017

The visit was excellent. I always receive good customer service when I take my car in for service. The staff is nice, friendly and professional. Even when I call to schedule a More

by retta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Retta, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

February 25, 2017

Best place in town Always a pleasant experience. The employee's are the best. They are always professional and friendly and go out of their way to make sure that the job More

by MaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Mary, thank you for the kind words about our dealership! We are very happy to hear that we took good care of you during your visit. Thanks again for choosing Castle!

February 23, 2017

Very warm and friendly Environment! I called Castle Buick yesterday to schedule an appointment for my daughters Malibu due to a couple recalls. The service Rep gave me an appointment for More

by daniscare8@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 23, 2017

Great Service I have been bringing my Arcadia for service to castle Buick since I have purchased this vehicle, and I can say each time it was a gre More

by Angela50b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Angela, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

February 21, 2017

Oil Change Mr. Arnold Muse was very friendly and helpful. He answered all my questions and concerns. Even though I was late for my oil change he told me to pull More

by Ronnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

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