Castle Buick GMC of North Riverside - Service Center
North Riverside, IL
293 Reviews of Castle Buick GMC of North Riverside - Service Center
Great Got a oil change and it was very quick service staff is very professional and friendly i would definitely be back for more services and I will recomme Got a oil change and it was very quick service staff is very professional and friendly i would definitely be back for more services and I will recommend More
The visit was excellent. I always receive good customer service when I take my car in for service. The staff is nice, friendly and professional. Even when I call to schedule a I always receive good customer service when I take my car in for service. The staff is nice, friendly and professional. Even when I call to schedule an appointment the staff is always helpful, the last person that schedule my appointment was Chris (keep up the good work). The gentlemen that assisted for todays service was Arnold very pleasant and professional (keep up the good work). Thank you to the entire Castle team. More
Best place in town Always a pleasant experience. The employee's are the best. They are always professional and friendly and go out of their way to make sure that the job Always a pleasant experience. The employee's are the best. They are always professional and friendly and go out of their way to make sure that the job gets done in a timely manner. More
Very warm and friendly Environment! I called Castle Buick yesterday to schedule an appointment for my daughters Malibu due to a couple recalls. The service Rep gave me an appointment for I called Castle Buick yesterday to schedule an appointment for my daughters Malibu due to a couple recalls. The service Rep gave me an appointment for today at 1pm. I was in and out within 2 hrs. They also washed her car. I will be going back to this dealer for her future oil changes.... More
Great Service I have been bringing my Arcadia for service to castle Buick since I have purchased this vehicle, and I can say each time it was a gre I have been bringing my Arcadia for service to castle Buick since I have purchased this vehicle, and I can say each time it was a great experience. I did not have to wait long and the staff is very pleasant the waiting area is clean and comfortable and have enough seating for everyone. I would not go anywhere else. Angela Terrt More
Oil Change Mr. Arnold Muse was very friendly and helpful. He answered all my questions and concerns. Even though I was late for my oil change he told me to pull Mr. Arnold Muse was very friendly and helpful. He answered all my questions and concerns. Even though I was late for my oil change he told me to pull right in. I appreciate him being understanding. Thank you Mr Arnold for making my experience pleasant. More
Reasons why I'd recommend GMC Buick All of my car needs are fulfill with top of the line satisfactory.... The customer service is excellent as well. I highly recommend GMC Buick at North All of my car needs are fulfill with top of the line satisfactory.... The customer service is excellent as well. I highly recommend GMC Buick at North Riverside. More
Very attentive and helpful Upon entering the service area I was greeted promptly. They were very attentive and reassured the issue I was having would be fixed accordingly so tha Upon entering the service area I was greeted promptly. They were very attentive and reassured the issue I was having would be fixed accordingly so that I would not have to return a 3rd time. One hour later, my vehicle was ready :) No matter what my problem is, they always do their best to take care of my vehicle. More
Always excellent customer service when I come in for my oil All the staff is very helpful. I never any problems for over the 2 years I been coming here. I recommend the company to any and everyone I came across All the staff is very helpful. I never any problems for over the 2 years I been coming here. I recommend the company to any and everyone I came across in buying a car. They have excellent customer service. I never had to wait long for service. More
oil change in and out I made appointment for my scheduled oil change, it took me 3 weeks to get in and i was worried it was to far out for warranty guarantee ( i was at 17% I made appointment for my scheduled oil change, it took me 3 weeks to get in and i was worried it was to far out for warranty guarantee ( i was at 17% ). The service guy assured me i was ok. When i got there i was a few minutes late( appointment was for 430pm) Arnold Muse had me pull my car right in got me all signed in and i went to wait. i figured i would be waiting over an hour and half. But a half hour later he came and got me and said i was all done. Best of all my oil change was free!! no charge not even a service charge. Wonderful!!! More