Castle Buick GMC of North Riverside - Service Center

Best service ever This experience at castle has been the best i have ever been to. Arnold Muse was the consultant that handle me when i come.they get me in and out. If This experience at castle has been the best i have ever been to. Arnold Muse was the consultant that handle me when i come.they get me in and out. If i have to wait they always take me to the shopping center across the street. More

Diagnosis for recall on body control module (BCM) My service advisor was very helpful with explaining to me how the recall notice I received from Saturn. He also explained to me the parts and how it My service advisor was very helpful with explaining to me how the recall notice I received from Saturn. He also explained to me the parts and how it connected to the possible brake lamp malfunction works. The advisor was professional and had a wonderful sense of humor and was very patince with my questions and answered them in a way that I understood. More

I was very pleased with my service person, Arnold Muse. I trust this dealership and the service I have received. The service person, Arnold Muse was excellent. Even though I had to wait a while, Arnold k I trust this dealership and the service I have received. The service person, Arnold Muse was excellent. Even though I had to wait a while, Arnold kept me informed on what was going on. As long as he works there, I will be back. More

Customer experience I've had nothing less than good customer service when having my vehicle serviced at Castle Buick . My service representative is knowledgeable and alwa I've had nothing less than good customer service when having my vehicle serviced at Castle Buick . My service representative is knowledgeable and always goes above and beyond . I'm welcomed as soon as I arrive. I'm always content with my over all experience. More

Very professional and knowledgeable Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you lea Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you leave, they make sure that you are very happy, and satisfied with their work. That's why I will always go back to Castle because they know how to treat the customer, and they give you great service... More

I have purchased 2 cars from this dealership. Great location, very convenient for me , Courteous and friendly sales staff and service staff are always willing to accommodate your needs. Very comfo Great location, very convenient for me , Courteous and friendly sales staff and service staff are always willing to accommodate your needs. Very comfortable service waiting area.. More

Bitter Sweet This is my second Buick and everyone is a delight to deal with from my salesman Tito the Arnold in service, However Tom was not. This is my second Buick and everyone is a delight to deal with from my salesman Tito the Arnold in service, However Tom was not. More

Satisfied I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became available, the service reps. made sure to direct me with instructions. I was helped by Arnold Muse who made sure I was situated. Thanks. More

Good service and good people Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and fr Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and friendly. More

Arnold muse was very helpful to me I am going to recommend all my friend and family that have Buick to go to get service from castle because they treat you with respect and fix your car I am going to recommend all my friend and family that have Buick to go to get service from castle because they treat you with respect and fix your car right More