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Castle Buick GMC of North Riverside - Service Center

North Riverside, IL

4.3
297 Reviews

297 Reviews of Castle Buick GMC of North Riverside - Service Center

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May 30, 2017

They have very good service they help a lot I have rate them with a high scorer because they was very helpful i didnt have any problems out of the service they did what they was told to do with More

by Shemonah Stubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Musb
May 30, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that their attention to detail has made you loyal to us. Thanks again for choosing Castle!

May 16, 2017

Great friendly service consultant My overall experience with Castle has been great, from purchasing vehicle to speaking to the service consultants regarding my vehicle. Also, great to More

by Tameca Townsend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
May 24, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

May 12, 2017

Service at Castle Buick GMC Just wanted to say that Arnold Muse was very professional in handling my needs. From the moment I walked in and getting someone to recognize me needin More

by Qball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
May 15, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 27, 2017

Best service I had ever. I have been dealing with this dealership since 2010 I always had good service if not pleased with my job they make sure am happy before I leave the More

by Bae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 27, 2017

Best service ever This experience at castle has been the best i have ever been to. Arnold Muse was the consultant that handle me when i come.they get me in and out. If More

by Tamieka Mills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 25, 2017

Diagnosis for recall on body control module (BCM) My service advisor was very helpful with explaining to me how the recall notice I received from Saturn. He also explained to me the parts and how it More

by dhmitchell427
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor: Arnold Muse
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 25, 2017

I was very pleased with my service person, Arnold Muse. I trust this dealership and the service I have received. The service person, Arnold Muse was excellent. Even though I had to wait a while, Arnold k More

by fyiforme2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

April 25, 2017

Customer experience I've had nothing less than good customer service when having my vehicle serviced at Castle Buick . My service representative is knowledgeable and alwa More

by Airriq Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse Jr.
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

March 29, 2017

Very professional and knowledgeable Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you lea More

by MrGray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arnold Muse, Dan Brasil
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

March 28, 2017

I have purchased 2 cars from this dealership. Great location, very convenient for me , Courteous and friendly sales staff and service staff are always willing to accommodate your needs. Very comfo More

by lynnruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

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