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Castle Buick GMC of North Riverside - Service Center
North Riverside, IL
297 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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297 Reviews of Castle Buick GMC of North Riverside - Service Center
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March 12, 2025
I didn’t believe in dealerships in the past. But Matt in service, has convinced me to continue to take my truck to Castle Buick. But Matt in service, has convinced me to continue to take my truck to Castle Buick. More
by 1981chrismac
Employees Worked With
March 11, 2025
I purchase my second car at this dealership and always has been a great experience. has been a great experience. More
by Ramon
Employees Worked With
February 08, 2025
Great service. Excellent communication and efficiency. Always a friendly environment. Matt & AJ are both great service advisors and they explain any service needs t Excellent communication and efficiency. Always a friendly environment. Matt & AJ are both great service advisors and they explain any service needs thoroughly so I can make an educated decision. Would highly recommend coming here! More
by jaelgamboa96
December 02, 2024
Good service and decent prices compared with other car dealers. Good location as well. Recommend. dealers. Good location as well. Recommend. More
by Luis
Employees Worked With
July 19, 2024
Terrible service experience overall. The original service guy I was paired with was rude and unprofessional. I had a scheduled service appointment for Saturday morning. I had to call the The original service guy I was paired with was rude and unprofessional. I had a scheduled service appointment for Saturday morning. I had to call them on Monday afternoon to find out what was going on with my vehicle. They didn’t even look at my truck yet, the service guy never bothered calling me and was not concerned that he did not follow up up with me. After arguing I had to switch service guys. Took a few weeks to do a few days worth of work. My truck is still messed up. I would never go back there again. More
by Albyg1two3
Employees Worked With
May 19, 2024
Great Sevice, people their treat you very well and with total respect. That’s why I continue to bring my vehicle to Castle Buick. total respect. That’s why I continue to bring my vehicle to Castle Buick. More
by Billy
Employees Worked With
Other Employees :
I can’t remember his name, but he sits at the last service desk. He is very good and professional also., Ben Strohl
May 16, 2024
As always I received excellent service, I I’m very happy with Buick Castle, AJ is always a very kind person and always cares about leaving his clients satisfied like a family. Thank you AJ You are the best with Buick Castle, AJ is always a very kind person and always cares about leaving his clients satisfied like a family. Thank you AJ You are the best. More
by renebahena
March 30, 2024
very professional and helpful. my work was followed and I was contacted often. Great Job. my work was followed and I was contacted often. Great Job. More
by zechaeus
January 17, 2024
Very pleased with my visit for service. Tom Hackett was wonderful. You should hire more people like him. Tom Hackett was wonderful. You should hire more people like him. More
by smithson13535
Employees Worked With
November 02, 2023
My customer experience is ALWAYS welcoming. From the time I drive my car up, pull it in and hand over the keys. Everyone greets the customers with a smile and humble disposition. Arnold is the From the time I drive my car up, pull it in and hand over the keys. Everyone greets the customers with a smile and humble disposition. Arnold is the best! He is professional and knowledgeable. More
by Rho
