Castle Buick GMC of North Riverside

Excellent. Clean. Immediately upon walking in the door, Ernest greeted my family and I and made us feel at home. He even reminded me of my favorite uncle. He’s very professional and knowledgeable. I will d Ernest greeted my family and I and made us feel at home. He even reminded me of my favorite uncle. He’s very professional and knowledgeable. I will definitely be doing business here again. More

Great Customer Service I just purchased a 2019 Acadia from Evan Moen. He is very friendly and informative, answered all my questions and there were many. I absolutely dreade I just purchased a 2019 Acadia from Evan Moen. He is very friendly and informative, answered all my questions and there were many. I absolutely dreaded going to a dealership. I hate driving up to all those salesmen/women just waiting to pounce on you. That is not the case at Castle Buick GMC. You enter the showroom and are pleasantly greeted and connected with a salesperson. Thank you Evan ! More

Thank you Gabriel, You made my experience painless and hassle free.I couldn’t be happier with my 2020 GMC Sierra, thank you so much! hassle free.I couldn’t be happier with my 2020 GMC Sierra, thank you so much! More

Excellent Bought a car on February 22nd 2020 ...had a great experience with the salesperson Tom Riggio and also dealt with Rudy and Tony ...will definitely go b Bought a car on February 22nd 2020 ...had a great experience with the salesperson Tom Riggio and also dealt with Rudy and Tony ...will definitely go back! More

I just purchased a vehicle here and am so glad I found the car, but had a horrible customer experience. The car I wanted was tough to find, so I drove 90 minutes each way to test drive it. We were told th the car, but had a horrible customer experience. The car I wanted was tough to find, so I drove 90 minutes each way to test drive it. We were told that we would be able to put the car on a lift to inspect underneath, but when we got there at our scheduled time, we were then informed that the mechanics had already left for the day and the bay was closed. When we later expressed concern about a noise in the front end, we were told it could be addressed by the remaining manufacturer’s warranty, which still had about a year on it; after we paid our down payment and went to sign final docs, though, we were told that there was no remaining warranty and we should purchase warranty from them. Salesman said he had been “guessing” that there was a year left on manufacturer’s. Brian, the man who seemed to be in charge of upgrade sales and paperwork, was extremely condescending, especially when we expressed frustration over being misled about the warranty; he asked why we would drive 90 minutes out here and then pass on the car because of a warranty we didn’t even initially know it had. I explained that we had heard a noise in the car and weren’t able to use the lift we reserved to check it out and asked if he could understand how that makes the manufacturers warranty an important factor, to which he responded, “No, not really.” We did end up having 3 months of warranty left to get the noise addressed and did purchase the car, but our business didn’t seem to have any value to the staff and we were repeatedly misled and brushed off. If I had the option to get that car elsewhere I absolutely would have, and I recommend anyone with the option to shop somewhere else do so More

Great customer service!! We walked in to purchase a used car for daughter in college. The salesman Alex Antunez was so helpful he showed us two cars to test drive. We picked o We walked in to purchase a used car for daughter in college. The salesman Alex Antunez was so helpful he showed us two cars to test drive. We picked one of the newer cars and was so happy. We glad he suggested that one we couldn’t have done it without him. Thank you Alex! More

We purchased a 2020 Sierra 1500 from Vastle Buick-GMC and the experience was great. Friendly, knowledgeable staff and good prices.I would recommend a visit to them for your new car needs. the experience was great. Friendly, knowledgeable staff and good prices.I would recommend a visit to them for your new car needs. More

Easy to deal with, straightforward in negotiating final price, all in all a great experience at Castle GMC, the truck was ready when promised, they take the time to explain and demonstrate how to use all o price, all in all a great experience at Castle GMC, the truck was ready when promised, they take the time to explain and demonstrate how to use all of the car’s features More

A Great Deal For A Great Car And Great Service All I can say is that the purchase experience was a good one, price advertised was honored and financing was easy. Was able to test drive then sit All I can say is that the purchase experience was a good one, price advertised was honored and financing was easy. Was able to test drive then sit to finalize the details, even enjoyed a cup of coffee. Brandon and Corey were very friendly, professional and helpful in the purchase process. I recommend to anyone to buy at this dealer because of all of the above, plus driving a Buick is awesome. More

Extremely helpful, everyone was friendly and made it a pleasure do business with. I will certainly come again for any future vehicle purchases. Highly recommended. pleasure do business with. I will certainly come again for any future vehicle purchases. Highly recommended. More