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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

February 11, 2015

service department I always have had pleasant experiences with castle whether getting service or purchasing a vehicle. I love castle and recommend them to all my frien More

by netta1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
aj
Feb 13, 2015 -

Castle Buick GMC of North Riverside responded

Hi netta1, Thank you for the kind words about both our sales & service staff! We greatly appreciate your recommendations to your friends and are glad you have found a dealership for life. Thanks again for stopping in! Sincerely, Castle Buick GMC

February 06, 2015

Very Good Service I work with LT at Castle GMC and have never been disappointed. He knows his job and how to get the work done right and in a reasonable amount of time. More

by vitosells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT
Feb 13, 2015 -

Castle Buick GMC of North Riverside responded

Hi vitosells, Thank you for the kind words about LT. We are very happy he is able to deliver you the top quality service you deserve. Thanks again for stopping by the dealership! Sincerely, Castle Buick GMC

February 04, 2015

Warranty work. All I can do is give you guys 5 stars!!! your service writers were awesome, Tom(first day on the job) & Mike who helped were class acts!! I didn't buy More

by joefire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom & Mike in the service dept, hope the names are right? I was a little distraught at the time.
Feb 13, 2015 -

Castle Buick GMC of North Riverside responded

Hi joefire, Thank you so much for the amazing compliments about our dealership and our staff! We greatly appreciate you taking the time to let us know what a great experience you had in our store. Thanks again for stopping in! Sincerely, Castle Buick GMC

January 30, 2015

Service Department I highly recommend working with AJ. I didn't have the greatest experience with the sales department, but the service department has been great at help More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Feb 02, 2015 -

Castle Buick GMC of North Riverside responded

Hi Amanda, Thank you for the compliments about our service staff & AJ in particular! We are happy that all of your requests were fulfilled and that you were completely satisfied with your visit to our dealership. Thanks again for stopping in! Sincerely, Castle Buick GMC

January 30, 2015

Customer Service The customer service was great, everyone was friendly. Oscar our sales clerk took time and showed us cars under cold weather conditions. He was very i More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar sales agent
Feb 02, 2015 -

Castle Buick GMC of North Riverside responded

Hi Mike, Thank you for the "warm" compliments about our staff going above and beyond in cold weather conditions. We really appreciate you taking the time to stop in. Thanks again for your kind words about our staff! Sincerely, Castle Buick GMC

January 28, 2015

Oil check I've been having a problem with my oil after having an oil change within a month or so the check engine light comes on so now I bring it to LT or AJ a More

by Mrtazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT
Feb 02, 2015 -

Castle Buick GMC of North Riverside responded

Hi Mrtazz, Thank you for your kind words about LT & AJ! We appreciate your recommendation of our dealership and are very happy you got the friendly service you deserve. Sincerely, Castle Buick GMC

January 24, 2015

Attentive resourceful and expedient I'd wasted time at other dealers but Oscar quickly helped me out, worked with me on a vehicle and agreed to a fair price. From start to finish I'd met More

by Bears fan 1340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar villalobos, Gus Medina
Feb 02, 2015 -

Castle Buick GMC of North Riverside responded

Hi Bears fan 1340, Thank you for the compliments about our sales department, particularly Oscar. We are happy that he was able to deliver you an unparalleled great experience! Thanks again for stopping in and welcome to the Castle family! Sincerely, Castle Buick GMC

January 24, 2015

Recall I had an appointment to put change the parts that had been recalled. Just before taking the car in an error light stating that my engine power was re More

by loveinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Feb 02, 2015 -

Castle Buick GMC of North Riverside responded

Hi loveinc, Thank you for the compliments about our service department! Your kind words mean a lot to our staff and we are very happy we could give you the service you deserve. Your complete satisfaction is our goal! Thanks again for choosing Castle! Sincerely, Castle Buick GMC

January 24, 2015

Fast and friendly service I took my car into the Castle Buick service department cause I could hear a rattling sound while driving. They called me to inform me that I would nee More

by firstladytricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Feb 02, 2015 -

Castle Buick GMC of North Riverside responded

Hi firstladytricia, We are so happy we were able to surpass your expectations and get your car problems fixed fast! You deserve nothing but the best when it comes to service and we are proud that we were able to give that to you. Thank you for your kind words about our service department and for stopping in! Sincerely, Castle Buick GMC

January 23, 2015

Oil Change A.J. Is great! I've worked with both LT and AJ, but the most recent visit was with A.J. I had my oil changed and some things with my remote looked at. More

by KSBlueyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Feb 02, 2015 -

Castle Buick GMC of North Riverside responded

Hi KSBlueyz, Thank you for the compliments about AJ & LT! We are happy that the service was quick and that you left our dealership satisfied and happy. Thanks again for the kind words about our service lane staff! Sincerely, Castle Buick GMC

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