Castle Buick GMC of North Riverside | Page 64

Nubia is awsome!! Great experience. 5stars. Nubia is the most friendly and informative salesperson. From finance to the service department everybody has been great so Great experience. 5stars. Nubia is the most friendly and informative salesperson. From finance to the service department everybody has been great so far. Great experience More

Excellent Service Castle Buick GMC of North Riverside was nothing but a great experience. Tito, the individual that helped us, was very respectful. He was not only resp Castle Buick GMC of North Riverside was nothing but a great experience. Tito, the individual that helped us, was very respectful. He was not only respectful but completely understanding of our situation. It was helpful having a hassle free experience at this dealership especially while having my six and two year old present. Big thanks to Joe for helping out on making our families purchase possible. We look forward to future business. More

Great pepole Sales staff were the best. Tito , Rudy , and all the rest were outstanding. They said they could find us the car my wife wanted and they did. Sales staff were the best. Tito , Rudy , and all the rest were outstanding. They said they could find us the car my wife wanted and they did. More

Amazing!! I'm a college student and they worked with me to get a car. I already had established my credit, so I didn't need a co-signer. I'm a college student and they worked with me to get a car. I already had established my credit, so I didn't need a co-signer. More

Great experience with Brandon Rowe After looking and visiting many buick dealerships in the chicagoland area Castle Buick GMC was the best. There was no BS attitude and their willingnes After looking and visiting many buick dealerships in the chicagoland area Castle Buick GMC was the best. There was no BS attitude and their willingness to negotiate the best price made the experience of buying a car fun. Brandon Rowe was the not only knowledgeable but made the entire process fun. On top of the experience being enjoyable the perks and customer service offered by Castle far surpasses all other Buick GMC dealerships in the area. I would highly recommend them and appreciate their level of outstanding customer service. More

Bad!! Very helpful when I got in the lady (nubia) i really thought she was nice but she offers me things she knew wasn't true than two weeks after I buy Very helpful when I got in the lady (nubia) i really thought she was nice but she offers me things she knew wasn't true than two weeks after I buy my car got some problems with...I went back and every body were busy she even want to talk with me because she knew every word that she said was a big lay ...now I know every thing they offer you have to be in a paper cause they word is nothing.. More

Pleasant Purchasing Experience My wife and I purchased a Buick Regal and worked with Paul Beckett. Paul truly made the purchasing experience and is a terrific salesman who is upfron My wife and I purchased a Buick Regal and worked with Paul Beckett. Paul truly made the purchasing experience and is a terrific salesman who is upfront and honest with customers. Paul showed willingness to do anything and everything within his power to make the purchasing experience pleasurable. If I had to point out any negatives about our experience it would be the inventory manager, Tom. Tom abruptly tried to communicate with my wife and I twice and almost blew the deal. I am not sure why when a customer is working with a salesman as great as Paul, the inventory manager needs to work his way into the conversation. Our first experience with Tom was very strange and it was difficult to understand exactly what he was trying to tell us. Our second experience with Tom was after we had discussed our bottom line price that we would be willing to purchase the vehicle for. Tom felt the need to tell us that they couldn't meet the price and was very quick to send us along our way (which we did). Within minutes of leaving, we received a phone call from Paul indicating that we could get the deal done. Bottom line - If you want a great experience, Castle is a good dealership and Paul Beckett is the reason for it. More

Great experience and customer service! We came in knowing what we wanted to buy. Brandon greeted us immediately and we went to work. We were given quotes over the phone with service incen We came in knowing what we wanted to buy. Brandon greeted us immediately and we went to work. We were given quotes over the phone with service incentives, which is what brought us in to Castle. We were given everything that was promised. The car we wanted needed to be transferred from another dealership, Brandon kept in touch with us throughout the days following as to what was happening, (which was only 2 days, much quicker than I anticipated). More

Great dealership Our salesperson was nubia who was so warm and friendly throughout the sales process. We love the car we purchased...it is a great car at a great pric Our salesperson was nubia who was so warm and friendly throughout the sales process. We love the car we purchased...it is a great car at a great price. More

Long but worth it My experience at castle was long but worth it when I drove off in my 2014 GMC Acadia. It was exactly what I wanted walking in. My fiancé and I worked My experience at castle was long but worth it when I drove off in my 2014 GMC Acadia. It was exactly what I wanted walking in. My fiancé and I worked with Nicholas and he made me feel comfortable and confident I was going to leave with that car. Everyone there was nice and friendly. They give great perks with ur purchase as well! Recommend to anyone! More