Castle Buick GMC of North Riverside

Pleasant Purchasing Experience My wife and I purchased a Buick Regal and worked with Paul Beckett. Paul truly made the purchasing experience and is a terrific salesman who is upfron My wife and I purchased a Buick Regal and worked with Paul Beckett. Paul truly made the purchasing experience and is a terrific salesman who is upfront and honest with customers. Paul showed willingness to do anything and everything within his power to make the purchasing experience pleasurable. If I had to point out any negatives about our experience it would be the inventory manager, Tom. Tom abruptly tried to communicate with my wife and I twice and almost blew the deal. I am not sure why when a customer is working with a salesman as great as Paul, the inventory manager needs to work his way into the conversation. Our first experience with Tom was very strange and it was difficult to understand exactly what he was trying to tell us. Our second experience with Tom was after we had discussed our bottom line price that we would be willing to purchase the vehicle for. Tom felt the need to tell us that they couldn't meet the price and was very quick to send us along our way (which we did). Within minutes of leaving, we received a phone call from Paul indicating that we could get the deal done. Bottom line - If you want a great experience, Castle is a good dealership and Paul Beckett is the reason for it. More

Great experience and customer service! We came in knowing what we wanted to buy. Brandon greeted us immediately and we went to work. We were given quotes over the phone with service incen We came in knowing what we wanted to buy. Brandon greeted us immediately and we went to work. We were given quotes over the phone with service incentives, which is what brought us in to Castle. We were given everything that was promised. The car we wanted needed to be transferred from another dealership, Brandon kept in touch with us throughout the days following as to what was happening, (which was only 2 days, much quicker than I anticipated). More

Great dealership Our salesperson was nubia who was so warm and friendly throughout the sales process. We love the car we purchased...it is a great car at a great pric Our salesperson was nubia who was so warm and friendly throughout the sales process. We love the car we purchased...it is a great car at a great price. More

Long but worth it My experience at castle was long but worth it when I drove off in my 2014 GMC Acadia. It was exactly what I wanted walking in. My fiancé and I worked My experience at castle was long but worth it when I drove off in my 2014 GMC Acadia. It was exactly what I wanted walking in. My fiancé and I worked with Nicholas and he made me feel comfortable and confident I was going to leave with that car. Everyone there was nice and friendly. They give great perks with ur purchase as well! Recommend to anyone! More

Nice and good Very good experience and ever more because there's my friend nuvia why was I went there Very good experience and ever more because there's my friend nuvia why was I went there More

Great people My experience with Castle was a good one. My Sales person was very helpful. She wss attentive and knowledgeable and very friendly My experience with Castle was a good one. My Sales person was very helpful. She wss attentive and knowledgeable and very friendly More

Great service Castle GMC provides amazing customer service, has a knowledgeable, professional sales/service staff, and always gives me the best deal around on one Castle GMC provides amazing customer service, has a knowledgeable, professional sales/service staff, and always gives me the best deal around on one of their quality vehicles. I'd recommend this dealership to anyone looking for an easy and very fair car buying experience! Thanks to Lou Matthews More

Great Sales Person Paul B. Purchased a 2015 Buick Encore from Paul. He help was very helpful and easy to work with. He made my buying experience very easy and comfortable unlike Purchased a 2015 Buick Encore from Paul. He help was very helpful and easy to work with. He made my buying experience very easy and comfortable unlike other dealerships I have dealt with in the past. I would recommend anyone looking for a car to visit Castle Buick but most of all I would recommend everyone to ask for Paul Beckett if you want a no hassle and relaxing sales experience. More

Thanks Paul B! In November 2014, I was in the market for a new car. After doing a little research online, I decided to visit Castle Buick to check out their certifie In November 2014, I was in the market for a new car. After doing a little research online, I decided to visit Castle Buick to check out their certified used vehicles. Paul Beckett was the salesman who helped put me in my 2006 BMW X3 after showing me several quality used vehicles. I was given a competitive financing offer and couldn't be happier with my new vehicle and the free oil changes for life! More

Great people to deal with Purchased a 2010 ml350 great price nice car but no nav 😬. But a great experience I would go back to purchase my next car.. Thanks again castle staf Purchased a 2010 ml350 great price nice car but no nav 😬. But a great experience I would go back to purchase my next car.. Thanks again castle staff! More