Castle Buick GMC of North Riverside

Great experience with Brandon Rowe After looking and visiting many buick dealerships in the chicagoland area Castle Buick GMC was the best. There was no BS attitude and their willingnes After looking and visiting many buick dealerships in the chicagoland area Castle Buick GMC was the best. There was no BS attitude and their willingness to negotiate the best price made the experience of buying a car fun. Brandon Rowe was the not only knowledgeable but made the entire process fun. On top of the experience being enjoyable the perks and customer service offered by Castle far surpasses all other Buick GMC dealerships in the area. I would highly recommend them and appreciate their level of outstanding customer service. More

Bad!! Very helpful when I got in the lady (nubia) i really thought she was nice but she offers me things she knew wasn't true than two weeks after I buy Very helpful when I got in the lady (nubia) i really thought she was nice but she offers me things she knew wasn't true than two weeks after I buy my car got some problems with...I went back and every body were busy she even want to talk with me because she knew every word that she said was a big lay ...now I know every thing they offer you have to be in a paper cause they word is nothing.. More

Pleasant Purchasing Experience My wife and I purchased a Buick Regal and worked with Paul Beckett. Paul truly made the purchasing experience and is a terrific salesman who is upfron My wife and I purchased a Buick Regal and worked with Paul Beckett. Paul truly made the purchasing experience and is a terrific salesman who is upfront and honest with customers. Paul showed willingness to do anything and everything within his power to make the purchasing experience pleasurable. If I had to point out any negatives about our experience it would be the inventory manager, Tom. Tom abruptly tried to communicate with my wife and I twice and almost blew the deal. I am not sure why when a customer is working with a salesman as great as Paul, the inventory manager needs to work his way into the conversation. Our first experience with Tom was very strange and it was difficult to understand exactly what he was trying to tell us. Our second experience with Tom was after we had discussed our bottom line price that we would be willing to purchase the vehicle for. Tom felt the need to tell us that they couldn't meet the price and was very quick to send us along our way (which we did). Within minutes of leaving, we received a phone call from Paul indicating that we could get the deal done. Bottom line - If you want a great experience, Castle is a good dealership and Paul Beckett is the reason for it. More

Great experience and customer service! We came in knowing what we wanted to buy. Brandon greeted us immediately and we went to work. We were given quotes over the phone with service incen We came in knowing what we wanted to buy. Brandon greeted us immediately and we went to work. We were given quotes over the phone with service incentives, which is what brought us in to Castle. We were given everything that was promised. The car we wanted needed to be transferred from another dealership, Brandon kept in touch with us throughout the days following as to what was happening, (which was only 2 days, much quicker than I anticipated). More

Great dealership Our salesperson was nubia who was so warm and friendly throughout the sales process. We love the car we purchased...it is a great car at a great pric Our salesperson was nubia who was so warm and friendly throughout the sales process. We love the car we purchased...it is a great car at a great price. More

Long but worth it My experience at castle was long but worth it when I drove off in my 2014 GMC Acadia. It was exactly what I wanted walking in. My fiancé and I worked My experience at castle was long but worth it when I drove off in my 2014 GMC Acadia. It was exactly what I wanted walking in. My fiancé and I worked with Nicholas and he made me feel comfortable and confident I was going to leave with that car. Everyone there was nice and friendly. They give great perks with ur purchase as well! Recommend to anyone! More

Nice and good Very good experience and ever more because there's my friend nuvia why was I went there Very good experience and ever more because there's my friend nuvia why was I went there More

Great people My experience with Castle was a good one. My Sales person was very helpful. She wss attentive and knowledgeable and very friendly My experience with Castle was a good one. My Sales person was very helpful. She wss attentive and knowledgeable and very friendly More

Great service Castle GMC provides amazing customer service, has a knowledgeable, professional sales/service staff, and always gives me the best deal around on one Castle GMC provides amazing customer service, has a knowledgeable, professional sales/service staff, and always gives me the best deal around on one of their quality vehicles. I'd recommend this dealership to anyone looking for an easy and very fair car buying experience! Thanks to Lou Matthews More

Great Sales Person Paul B. Purchased a 2015 Buick Encore from Paul. He help was very helpful and easy to work with. He made my buying experience very easy and comfortable unlike Purchased a 2015 Buick Encore from Paul. He help was very helpful and easy to work with. He made my buying experience very easy and comfortable unlike other dealerships I have dealt with in the past. I would recommend anyone looking for a car to visit Castle Buick but most of all I would recommend everyone to ask for Paul Beckett if you want a no hassle and relaxing sales experience. More