Castle Buick GMC of North Riverside

Exemplary Service, Superior Craftmanship & Best Deals!! My experience at Castle Buick in North Riverside was nothing short of outstanding in every way. The management and sales staff was extremely professio My experience at Castle Buick in North Riverside was nothing short of outstanding in every way. The management and sales staff was extremely professional, very personable, and knowledgeable about every facet of every car on their lot. I took more than a few out on a test drive too...talk about patient- this team is the absolute BEST!! They gave me all the information about every vehicle I expressed interest in before I had even asked the questions. They are like mind readers. I was so impressed with the whole crew. I was a little apprehensive walking onto the lot by myself, but the sales team and management made me feel right at home...no hard sell here...frankly, none needed. I have never had such a positive, delightful experience at a dealership in my life. I could not be happier in my 2016 Buick Encore...and what a deal!!!! Don't even get me started on how much money these gentlemen saved me!!! Thank-you, Tom, Brandon and Joe for a whole new car buying experience that I could not have enjoyed more! I am a loyal customer for life and continue to sing your praises to all who will listen. You guys are the best!!! Old school is still the BEST school!!! Sincerely Yours, Gina More

Great experience! I received terrific treatment from the entire staff of true professionals. They gave me the best deal and, believe me, I researched thoroughly. I was I received terrific treatment from the entire staff of true professionals. They gave me the best deal and, believe me, I researched thoroughly. I was also introduced to the service manager Ron and I could tell that he is excellent as well. A great buying experience from start to finish. More

NUBIA WAS AWSOME Wife and I was looking for a New Truck and we decided to give Buick Castle a try, we are so happy we did , we met Nubia (sales person ) she was very Wife and I was looking for a New Truck and we decided to give Buick Castle a try, we are so happy we did , we met Nubia (sales person ) she was very helpful and found my wife her dream Truck 2017 GMC Terrain. Definitely I recommend This dealer . Even though we had Bad credit she gave us a new truck at a affordable price. THANK YOU NUBIA. More

Diesel truck!! Been truck shopping for 4 months and been to multiple dealerships. Walked into this dealership and was treated like family. Not just another number w Been truck shopping for 4 months and been to multiple dealerships. Walked into this dealership and was treated like family. Not just another number walking in. Brandon Rowe was the nicest salesperson!! Thank you. Highly recommended. More

Great employees at Buick GMC in North Riverside, IL Everyone was so helpful and extremely nice and patient and wanted to see me leave happy. I would recommend anyone to visit GMC Buick in North Riversid Everyone was so helpful and extremely nice and patient and wanted to see me leave happy. I would recommend anyone to visit GMC Buick in North Riverside, IL you won't regret it. 😊 More

Lease trade jn The dealership was able to get me in a brand new car with my lease trade. Fair pricing, friendly staff, great experience! I would recommend to anyone! The dealership was able to get me in a brand new car with my lease trade. Fair pricing, friendly staff, great experience! I would recommend to anyone! More

Great Customer Service The customer service I received was honest, quick, and heartfelt. There was no haggling over price. The Castle team provided a more competitive pric The customer service I received was honest, quick, and heartfelt. There was no haggling over price. The Castle team provided a more competitive price from the moment I walked in the door than other dealerships I had visited. Thank you Joe Genna and Maricruz Roman! More

Thank you, Joe Genna I very much appreciate your effort in putting together a great deal for me in the purchase of my new 2016 Buick Lacrosse p. Castle Buick is a outing I very much appreciate your effort in putting together a great deal for me in the purchase of my new 2016 Buick Lacrosse p. Castle Buick is a outing dealership. More

Absolutely horrible place to do business This place is a joke. My wife wanted a certain vehicle and we looked at one at a local dealership and we liked it and made an appt. For the next day This place is a joke. My wife wanted a certain vehicle and we looked at one at a local dealership and we liked it and made an appt. For the next day to bring her car in on trade. Well they sold it a half hour before we got there and did al the numbers. I swore to her i wouldnt let that happen again. Well we found the same vehicle here. It is 50 miles fron our house. I called and talked to the rep in the morning and even spoke with the general manager and said we were interested in it and told him about what happened to us at the local dealership and we would be on our way. He said "dont worry ill have someone pull it off the lot now and get it cleaned up and ill have it parked out front when you get here. I cant beleive that other place did that to you". So we drove the hour and a half though chicago traffic for the car my wife wanted. We ended up driving and hour and a half for a vehicle they sold 2 days before!!!!!!!. And i talked to them the morning we drove up!!!.. im sorry but that is not good business. They offered to fill up our gas tank for our troubles but we waited for an hour and he came back and said he just took the last vehicle for gas. Yours will be filled up and ready in 30 minutes. So we just cut our loses and went on our way. Not worth the time nor the aggrivation More

Very easy. Got exactly what I wanted for the price I wanted The online person (Delia?) was knowledgable and there was no "bait and switch." They had the car advertised for the advertised price. Paul Beckett, The online person (Delia?) was knowledgable and there was no "bait and switch." They had the car advertised for the advertised price. Paul Beckett, the sales consultant, went through everything. It was the most pleasant car buying experience I have had. This was my first purchase from Castle, but the twelfth car I have purchased in my life. I have never had such an honest straight-forward experience. I will purchase all my future GMC's from Castle. More