Castle Buick GMC of North Riverside

A great day castle Castle Buick is a great place to get your car serviced at the people there were great the service manager help me out amazingly and I got everything Castle Buick is a great place to get your car serviced at the people there were great the service manager help me out amazingly and I got everything done in a short period of time which is very unusual from all my other experiences at other car dealership More

Excellent Service Staff Their new Service staff is excellent. Very helpful and knowledgeable. Jerry was particularly courteous. He answered all of my questions and went out Their new Service staff is excellent. Very helpful and knowledgeable. Jerry was particularly courteous. He answered all of my questions and went out of his way to assist me with my concerns. The entire service staff looks new and all sounded like they really care about their clients. More

Service of Castle Buick Personal When you arrive at this dealer ship you are treated with care and concern, the employee are well knowledge of job. The waiting room is se When you arrive at this dealer ship you are treated with care and concern, the employee are well knowledge of job. The waiting room is setup where you feel relaxed and comfortable and most importantly you are in out, no long waiting More

Amazing Service Department! I am not one to write many reviews but this dealership was so amazing I felt the need to spread the word. I was greeted as soon as I pulled my car in I am not one to write many reviews but this dealership was so amazing I felt the need to spread the word. I was greeted as soon as I pulled my car in and I did not have to wait to see a service representative. All of the employees were very nice and efficient. The service represented I was working with updated me about thirty minutes into the appointment, which I thought was amazing that he was on top of his job. I came in for a simple oil change and was told I would be in and out within an hour. Well sure enough I was out of there within an hour, thankfully there were no other issues with my vehicle so it was a quick service. I would definitely recommend this service department to anyone who is open to deal with an amazing group of people. More

Continued excellent service Free oil changes since I purchased my car here! Very friendly Shuttle service. Great service staff. Cashier was very friendly. Service assured me i wa Free oil changes since I purchased my car here! Very friendly Shuttle service. Great service staff. Cashier was very friendly. Service assured me i was ready for a Chicago winter. More

Great service! ! Always friendly and they always look after my needs, they are not pushy salesmen like you would expect, I highly recommend this dealer ship! ! Always friendly and they always look after my needs, they are not pushy salesmen like you would expect, I highly recommend this dealer ship! More

Excellent Service Maricruz was Great. Thank you for the time that you took to help us out. We finished close to midnight and you were very professional at all time. L Maricruz was Great. Thank you for the time that you took to help us out. We finished close to midnight and you were very professional at all time. Love the service!!! More

great service!! I am so happy with Castle's Service ..they are an absolute pleasure to deal with! They are very professional and knowledgable..Everyone is very frie I am so happy with Castle's Service ..they are an absolute pleasure to deal with! They are very professional and knowledgable..Everyone is very friendly and easy to deal with..it does not even feel like a chore to bring my car in..They always can get me in when I need service and even wash my car! More

Exemplary Service, Superior Craftmanship & Best Deals!! My experience at Castle Buick in North Riverside was nothing short of outstanding in every way. The management and sales staff was extremely professio My experience at Castle Buick in North Riverside was nothing short of outstanding in every way. The management and sales staff was extremely professional, very personable, and knowledgeable about every facet of every car on their lot. I took more than a few out on a test drive too...talk about patient- this team is the absolute BEST!! They gave me all the information about every vehicle I expressed interest in before I had even asked the questions. They are like mind readers. I was so impressed with the whole crew. I was a little apprehensive walking onto the lot by myself, but the sales team and management made me feel right at home...no hard sell here...frankly, none needed. I have never had such a positive, delightful experience at a dealership in my life. I could not be happier in my 2016 Buick Encore...and what a deal!!!! Don't even get me started on how much money these gentlemen saved me!!! Thank-you, Tom, Brandon and Joe for a whole new car buying experience that I could not have enjoyed more! I am a loyal customer for life and continue to sing your praises to all who will listen. You guys are the best!!! Old school is still the BEST school!!! Sincerely Yours, Gina More

Great experience! I received terrific treatment from the entire staff of true professionals. They gave me the best deal and, believe me, I researched thoroughly. I was I received terrific treatment from the entire staff of true professionals. They gave me the best deal and, believe me, I researched thoroughly. I was also introduced to the service manager Ron and I could tell that he is excellent as well. A great buying experience from start to finish. More