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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

November 29, 2016

Cabin Air Filter replacement I came in to have a Cabin Air Filer changed. The staff is very friendly and helpful. Worked with Arnold Muse. He is very efficient in processing my More

by Calumet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 29, 2016

Good service I must say that the service here was surpurb the workers here was very helpful and friendly.. Not only did I get my car serviced I also left feeling a More

by Linda123
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Linda! We greatly appreciate your loyal business!

November 28, 2016

Quality service Top performance. They provided me with tea and also an area where I was able to complete my work while I waited on my vehicle. More

by Patrickdaniels1200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Patrick! We greatly appreciate your loyal business!

November 28, 2016

Friendly Arnold M. Service Advisor very friendly and informative. Advised me on what's needed for my car. The overall experience from making the appointment t More

by NikkiT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi Nikki, thank you for the very kind sentiments about our service department! We are happy to hear that Arnold's attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 28, 2016

Maintenace II Service I was helped by Jerry Karasek when I brought my car in for the Maintenance II service, he was helpful in answering any questions I had and also checke More

by jamiegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Karasek
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that Jerry's attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 28, 2016

Professional and friendly. Great experience!, I started with Tony Castle who I had met before, he introduced me to Joe Genna and Maricruz. Roman. All were very professional and More

by Paulette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Castle, Joe Genna
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi Paulette, thank you for the outstanding compliments about Joe Genna, Maricruz, Roman, and our dealership! We are so happy to hear that we took good care of you and made you feel very comfortable about buying your GMC Terrain. Thank you again for the kind words & for choosing Castle!

November 28, 2016

Painless experience Wow, I have purchased a few cars in my life and this was the most painless experience I have ever had. Our sale person was extremely nice and we were More

by dipotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 27, 2016

Excellent Service Wonderful staff in the entire dealership They made my buying experience extremely pleasant. I will definitely come back again and will refer others More

by Ms Broom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Medina, Corey Owens, Dan Brasil
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

November 27, 2016

Great Customer Service I was helped by Mr. Arnold Muse when I brought my car in to be checked for a recall. Best customer service in a long time! More

by angie32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi Angie, thank you for the very kind words about Arnold! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 26, 2016

Best car buying experience I ever had After weeks of searching for the perfect vehicle I finally found mine at Castle in Riverside. With there great customer service and affordable prices More

by tone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beckett
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that Paul took good care of you and made you feel very comfortable about buying your 2016 Denali. Thank you again for the kind words & for choosing Castle!

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