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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

December 03, 2016

Great experience I returned to Castle because of my experienced sales person Ernest Bell and service person LT. Professional and comfortable sales process compared to More

by SConley239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy , Corey Owens
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

December 01, 2016

Excellent Service Recently brought my car in for service, and the gentleman in the Service Department (AJ) was very professional and courteous. He was very thorough an More

by kmk5747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that AJ and JK went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

December 01, 2016

Never had an issue Bought my car here and it came with free oil changes! When they do my oil change they also rotate my tires and top off my fluids. Always have a pleasa More

by Sandalooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Dan Brasil
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that our service team took good care of you and your car. Thanks again for choosing Castle!

December 01, 2016

Super nice Went in the dealer to just check out ideas with my grandma on what could work for her as far as Buick sedans. Not ready to buy she is older so needs More

by Ms. Aguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Realmo
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi Ms. Aguilar, thank you for the very kind words about Erin, & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. We look forward to seeing you and your grandma in the future. Thanks again for choosing Castle!

December 01, 2016

Castle experience Corey, Jose, Dan and Che were awesome. Everything went perfectly and was very straightforward and easy. We will definitely be purchasing our future ve More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Dan Brasil
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi Andrew, thank you for the very kind words about Corey, Jose,Dan, Che, & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

November 30, 2016

Great customer service! I had an appointment for an oil change & Arturo Jurado helped me. He answered all my questions in regards my vehicle & walked me to the waiting area. More

by anaconda77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Jurado
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that Arturo's attention to detail has made you loyal to us. Thanks again for choosing Castle!

November 30, 2016

A great place to buy a car. Of all the dealerships we have dealt with this was our most pleasant experience.Tom Riggio met us when we arrived and did an excellent job showing ava More

by joan54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brasil, Tom Riggio
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi Joan, we are very pleased to hear that your recent visit to our dealership was a pleasant one. We hope you love your 2016 Lacrosse and look forward to seeing you in the future. Thanks for choosing Castle!

November 30, 2016

Very professional Saw the car I wanted online, came into the dealership and then Paul greeted me at the door and it was smooth sailing from there best buying experience More

by Ted2thed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beckett
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Ted! We greatly appreciate your loyal business!

November 30, 2016

Home Town Greatness I was entering the doors and befor I knew it I was being serviced we looked at several trucks and even cars and the prices were just right I give cast More

by Kclark2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina, Corey Owens, Dan Brasil, Paul Beckett
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review, Clark! We greatly appreciate your loyal business!

November 29, 2016

Good seri I want to start of by saying ARNOLD Recommended tire rotation at a good price which I agreed to do he is awesome and a good service rep More

by Naenae9975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Nov 30, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about Arnold! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

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