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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

December 06, 2016

Great Routine Service Having my car looked at was a straightforward experience. Arnold Muse from the service department was extremely friendly and professional. He asked m More

by Debbie1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi Debbie, thank you for the kind words about our dealership! We are so glad to hear that they took good care of you. Thanks for choosing Castle!

December 06, 2016

Excellent I like that they help me when I have a problem with the truck they explain there work that they do to the truck and they are polite...👍 More

by Adri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Dec 08, 2016 -

Castle Buick GMC of North Riverside responded

Hi Adri, thank you so much for leaving a great review. We are glad that you were very happy with your visit and the customer service you received. Thanks for choosing Castle!

December 05, 2016

Great service I have an appointment today and today I was greeted by Arnold. He was very helpful and resourceful. I haven't had a bad experience...The Castle Buick More

by Andrienne Griffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for taking the time to leave a review, Andrienne! We greatly appreciate your loyal business and are very happy to hear Arnold took good care of you! Thanks for choosing Castle.

December 04, 2016

A Brief Encounter It all started with battery problems with my GMC Acadia. I called for an immediate appointment. Upon my arrival, I was greeted and serviced within 2 h More

by CHOP600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you fo taking the time to leave a review. We are happy to hear that our service team was quick and efficient. Thanks for choosing Castle!

December 03, 2016

Great experience I returned to Castle because of my experienced sales person Ernest Bell and service person LT. Professional and comfortable sales process compared to More

by SConley239
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy , Corey Owens
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

December 01, 2016

Castle experience Corey, Jose, Dan and Che were awesome. Everything went perfectly and was very straightforward and easy. We will definitely be purchasing our future ve More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Dan Brasil
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi Andrew, thank you for the very kind words about Corey, Jose,Dan, Che, & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

December 01, 2016

Excellent Service Recently brought my car in for service, and the gentleman in the Service Department (AJ) was very professional and courteous. He was very thorough an More

by kmk5747
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind review of our dealership & service lane. We are so happy to hear that AJ and JK went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

December 01, 2016

Never had an issue Bought my car here and it came with free oil changes! When they do my oil change they also rotate my tires and top off my fluids. Always have a pleasa More

by Sandalooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Dan Brasil
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that our service team took good care of you and your car. Thanks again for choosing Castle!

December 01, 2016

Super nice Went in the dealer to just check out ideas with my grandma on what could work for her as far as Buick sedans. Not ready to buy she is older so needs More

by Ms. Aguilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Realmo
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi Ms. Aguilar, thank you for the very kind words about Erin, & our dealership! We greatly appreciate you taking the time to leave us your positive feedback. We look forward to seeing you and your grandma in the future. Thanks again for choosing Castle!

November 30, 2016

Great customer service! I had an appointment for an oil change & Arturo Jurado helped me. He answered all my questions in regards my vehicle & walked me to the waiting area. More

by anaconda77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Jurado
Dec 06, 2016 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our service department! We are happy to hear that Arturo's attention to detail has made you loyal to us. Thanks again for choosing Castle!

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