Castle Buick GMC of North Riverside

Great Place to Do Business Our salesman Alvaro Guzman was very informative and very friendly taking the time to go through all the details with us. Even after the sale was made Our salesman Alvaro Guzman was very informative and very friendly taking the time to go through all the details with us. Even after the sale was made he sat in our new vehicle with us and took us through all of the different components in the car. I would have to say that everyone we passed along the way said congrats even though they did not sell us the vehicle personally. The dealership is working as a team. Nice to see. More

Serving my vechicle They are good for letting you know what you need done to your vehicle making sure you don't miss what you need done to your maintance serving at so ma They are good for letting you know what you need done to your vehicle making sure you don't miss what you need done to your maintance serving at so many miles you do More

Great dealership Great customer service. Very friendly and patient. Lots of inventory to choose from and th sales reps were very helpful in directing me the right way. Great customer service. Very friendly and patient. Lots of inventory to choose from and th sales reps were very helpful in directing me the right way. More

My experience was great. I purchased my 2009 white Chevy cobalt at this dealership in 2010 and I love it and have always came here to service my car. I purchased my 2009 white Chevy cobalt at this dealership in 2010 and I love it and have always came here to service my car. More

Car Purchase The experience here was better then other dealerships in the past wit Tom Riggio. Was able help find the car I was looking for and need. Very professi The experience here was better then other dealerships in the past wit Tom Riggio. Was able help find the car I was looking for and need. Very professional. More

Easy transaction, cool guy Mr. Beckett helped me with the purchase of a 2013 Cadillac XTS. He's a knowledgeable sales rep, was able to give me options and answer any questions I Mr. Beckett helped me with the purchase of a 2013 Cadillac XTS. He's a knowledgeable sales rep, was able to give me options and answer any questions I had. I had gone to several dealerships before Castle and I would recommend this place, in particular Paul Beckett, to anyone looking for a honest deal and a painless transaction. I would rate my experience as excellent. Thanks for the car, Coty Jackson More

Review The experience here was better then other dealerships in the past. They were straight to the point. They were able help find the car I was looking for The experience here was better then other dealerships in the past. They were straight to the point. They were able help find the car I was looking for and need. Very professional. More

Easy Sales Transaction - EVEN BETTER Post-sales Experience. I purchased a used 2015 VW Jetta from Castle. I received a good deal on the car and found Tom Riggio to be a very professional and down to earth sale I purchased a used 2015 VW Jetta from Castle. I received a good deal on the car and found Tom Riggio to be a very professional and down to earth sales person. No pressure to buy, but rather a very helpful sales person who took an interest in me as a customer. Shortly after taking delivery of the car I experienced a mechanical issue with the vehicle. Upon calling the dealership to inform them of a problem, Sales Manager Tom Hackett went into action to call a tow truck and had it towed to the dealership. Although some other issues came into play during this experience that were clearly not up to dealership standards, I have to say that Castle made EVERYTHING right for me, the customer. General Manager Joe Genna contacted me personally to assure me that the mechanical issue would be fixed and all of the expenses associated with the repair would be covered by the dealership. In an age where customer service can either be really good or really bad, Joe and his team reassured me that they would make it right. AND THEY DID! The car was repaired and I am able to drive the vehicle having the peace of mind that it is mechanically sound and safe for my family to drive. Buying a car can be a stressful event as it is. Having a mechanical issue with the car I just purchased was even more stressful. Joe Genna eliminated my stress by taking personal responsibility of my situation to make sure I was satisfied. In the end, I have a great car and a trustworthy team of professionals at Castle Buick-GMC when I need them! Thanks Castle! More

Car service I left my car at the dealership while it was being repaired I went home and did some house work and then they came back and pick me up to take me to g I left my car at the dealership while it was being repaired I went home and did some house work and then they came back and pick me up to take me to get my car , I like that. Instead of staying at service center for 3 hours. More

Great service every time Each time I bring my car in for maintenance, I am more than satisfied with the speed of service, quality of service and staff. I have yet to have a ba Each time I bring my car in for maintenance, I am more than satisfied with the speed of service, quality of service and staff. I have yet to have a bad experience. More