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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

January 30, 2017

Good Customer Service It's early and I know people come in grumpy, but he was very pleasant, and friendly. I had an 8:30 am appointment and I was in a head of schedule. I a More

by enp54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 29, 2017

Good Experience Alvaro Guzman was my salesman. He is a good salesman with a wealth of knowledge of the car I bought. He explained Bluetooth and GPS. More

by lumberman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Guzman
Feb 12, 2017 -

Castle Buick GMC of North Riverside responded

HI, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

January 27, 2017

Good Experience Everyone was friendly and helpful. Brandon Rowe was our sale person and was very knowledgeable. Ask for him. Tom Hackett helped us get the best pric More

by Bob Stasiw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Feb 13, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 26, 2017

Great Place to Do Business Our salesman Alvaro Guzman was very informative and very friendly taking the time to go through all the details with us. Even after the sale was made More

by GatzB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Dan Brasil, Alvaro Guzman
Jan 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

January 26, 2017

Routine Service Arnold Muse helped me on an early morning, very kind and informative about the services my car needed. He explained the rates and even updated me on " More

by Buick12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Jan 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 25, 2017

Serving my vechicle They are good for letting you know what you need done to your vehicle making sure you don't miss what you need done to your maintance serving at so ma More

by Dorothy Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse, Dan Brasil
Jan 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 24, 2017

Great dealership Great customer service. Very friendly and patient. Lots of inventory to choose from and th sales reps were very helpful in directing me the right way. More

by Jfederico23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2017 -

Castle Buick GMC of North Riverside responded

We are happy to hear that our attention to detail has made you loyal to us. Thanks again for choosing Castle!

January 24, 2017

My experience was great. I purchased my 2009 white Chevy cobalt at this dealership in 2010 and I love it and have always came here to service my car. More

by Linda Rencher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. AJ service advisor he's a great young man
Jan 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 23, 2017

Car Purchase The experience here was better then other dealerships in the past wit Tom Riggio. Was able help find the car I was looking for and need. Very professi More

by amriggi
Recommend Dealer
Yes
Employees Worked With
Tom Riggio
Jan 24, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

January 21, 2017

Easy transaction, cool guy Mr. Beckett helped me with the purchase of a 2013 Cadillac XTS. He's a knowledgeable sales rep, was able to give me options and answer any questions I More

by Cjackson2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beckett
Jan 24, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the outstanding compliments about our dealership! We are so happy to hear that Paul took good care of you and made you feel very comfortable about buying your 2013 Cadillac XTS. Thank you again for the kind words & for choosing Castle!

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