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Castle Buick GMC of North Riverside
North Riverside, IL
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience.
At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 804 reviews
February 26, 2017
No hassle car buying. The team at Castle set me right up with the exact car I wanted at a VERY good price! I shopped around and while others were competitive, no one beat The team at Castle set me right up with the exact car I wanted at a VERY good price! I shopped around and while others were competitive, no one beat them. My salesman, Joaquin Alvarez, was an absolute pleasure to work with. He answered all my questions in detail and if he didn't know an answer, he found someone who did. Everyone I encountered there was top notch! More
by JillCon
Employees Worked With
Joaquin Alvarez , Joe Genna
February 26, 2017
Buick I think there is always room for improvement. I agree with the features of my new vehicle. I only wished there was more room for added discounts o I think there is always room for improvement. I agree with the features of my new vehicle. I only wished there was more room for added discounts or bonuses to the customer upon purchase of a new vehicle (i.e.all weather mats etc). More
by Lis
February 25, 2017
The visit was excellent. I always receive good customer service when I take my car in for service. The staff is nice, friendly and professional. Even when I call to schedule a I always receive good customer service when I take my car in for service. The staff is nice, friendly and professional. Even when I call to schedule an appointment the staff is always helpful, the last person that schedule my appointment was Chris (keep up the good work). The gentlemen that assisted for todays service was Arnold very pleasant and professional (keep up the good work). Thank you to the entire Castle team. More
by retta
Employees Worked With
Arnold, Muse
February 25, 2017
Best place in town Always a pleasant experience. The employee's are the best. They are always professional and friendly and go out of their way to make sure that the job Always a pleasant experience. The employee's are the best. They are always professional and friendly and go out of their way to make sure that the job gets done in a timely manner. More
by MaryG
Employees Worked With
Arnold Muse
February 23, 2017
Very warm and friendly Environment! I called Castle Buick yesterday to schedule an appointment for my daughters Malibu due to a couple recalls. The service Rep gave me an appointment for I called Castle Buick yesterday to schedule an appointment for my daughters Malibu due to a couple recalls. The service Rep gave me an appointment for today at 1pm. I was in and out within 2 hrs. They also washed her car. I will be going back to this dealer for her future oil changes.... More
by daniscare8@yahoo.com
Employees Worked With
Arnold Muse
February 23, 2017
Great Service I have been bringing my Arcadia for service to castle Buick since I have purchased this vehicle, and I can say each time it was a gre I have been bringing my Arcadia for service to castle Buick since I have purchased this vehicle, and I can say each time it was a great experience. I did not have to wait long and the staff is very pleasant the waiting area is clean and comfortable and have enough seating for everyone. I would not go anywhere else. Angela Terrt More
by Angela50b
February 21, 2017
Awesome Experience We had a wonderful experience at Castle Buick - GMC. I definitely recommend this dealership. I just purchase a 2017 GMC Terrain. This is the Second V We had a wonderful experience at Castle Buick - GMC. I definitely recommend this dealership. I just purchase a 2017 GMC Terrain. This is the Second Vehicle that purchase at Castle Buick GMC. More
by Marcelino Morales
Employees Worked With
Corey Owens, Alonzo Perry
February 21, 2017
Oil Change Mr. Arnold Muse was very friendly and helpful. He answered all my questions and concerns. Even though I was late for my oil change he told me to pull Mr. Arnold Muse was very friendly and helpful. He answered all my questions and concerns. Even though I was late for my oil change he told me to pull right in. I appreciate him being understanding. Thank you Mr Arnold for making my experience pleasant. More
by Ronnie
Employees Worked With
Arnold Muse
February 20, 2017
Reasons why I'd recommend GMC Buick All of my car needs are fulfill with top of the line satisfactory.... The customer service is excellent as well. I highly recommend GMC Buick at North All of my car needs are fulfill with top of the line satisfactory.... The customer service is excellent as well. I highly recommend GMC Buick at North Riverside. More
by LashawnSanks73
Employees Worked With
Arnold Muse
February 20, 2017
Great and hard worker I came in to castle buick gmc and mr.bell welcomed me with a smilling face and gave me the deal of the life time!! Thanks ernest for your help love my I came in to castle buick gmc and mr.bell welcomed me with a smilling face and gave me the deal of the life time!! Thanks ernest for your help love my 16 verano More
by Belinda
Employees Worked With
