Castle Buick GMC of North Riverside

Happy shopper. It was great I had great learning experience .It was very swift .All of my questions were answered .Everything was broken down .I loved the service It was great I had great learning experience .It was very swift .All of my questions were answered .Everything was broken down .I loved the service More

Satisfied I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became available, the service reps. made sure to direct me with instructions. I was helped by Arnold Muse who made sure I was situated. Thanks. More

Finance mishap Had some issues with the finance person. First the finance manager said he could not get me a rate better than 4.9 then when I mentiond that GM offers Had some issues with the finance person. First the finance manager said he could not get me a rate better than 4.9 then when I mentiond that GM offers 1.9 finaincing on Certified used cars for qualified persons he did not even know that. I had to go on the internet to show him. The salesman Brandon was courtiers and knowledgeable. More

Good service and good people Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and fr Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and friendly. More

Problem Resolution There was a huge error in my lease agreement. The problem was explained to the GM, he swiftly resolved the misunderstanding and clearly explained eve There was a huge error in my lease agreement. The problem was explained to the GM, he swiftly resolved the misunderstanding and clearly explained every part of the contract. More

Customer service was exelent:) I want to thank Tom Riggio for helping us and be so kind to us and my kids...and thank you for make me and my husband happy by getting the perfect pi I want to thank Tom Riggio for helping us and be so kind to us and my kids...and thank you for make me and my husband happy by getting the perfect pick up 2017....this dealer needs more people like you...THANK YOU Tom,from me my husband and my kids:) More

Arnold muse was very helpful to me I am going to recommend all my friend and family that have Buick to go to get service from castle because they treat you with respect and fix your car I am going to recommend all my friend and family that have Buick to go to get service from castle because they treat you with respect and fix your car right More

Great Got a oil change and it was very quick service staff is very professional and friendly i would definitely be back for more services and I will recomme Got a oil change and it was very quick service staff is very professional and friendly i would definitely be back for more services and I will recommend More

Good sales service The sales team went out of their way to make sure to fit the vehicle I wanted with the numbers I was comfortable with. They were willing to negotiate The sales team went out of their way to make sure to fit the vehicle I wanted with the numbers I was comfortable with. They were willing to negotiate and we came to a deal that worked great for all parties. More

Great customer service I had a wonderful experience with the sales team at castle. They went out of their way to accommodate me. I feel I can trust and continue a healthy r I had a wonderful experience with the sales team at castle. They went out of their way to accommodate me. I feel I can trust and continue a healthy relationship with the team of Castle Buick Riverside. More