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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
800 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 800 reviews

March 08, 2017

Customer service was exelent:) I want to thank Tom Riggio for helping us and be so kind to us and my kids...and thank you for make me and my husband happy by getting the perfect pi More

by Marissa1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Riggio
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

March 08, 2017

Problem Resolution There was a huge error in my lease agreement. The problem was explained to the GM, he swiftly resolved the misunderstanding and clearly explained eve More

by Yolanda Goodloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Brasil
Mar 12, 2017 -

Castle Buick GMC of North Riverside responded

Yolanda, I am really glad we were able to correct the mistake. We are all human and definitely not perfect but we are here to correct any mistakes. Thanks again for your business! Let us know if you need anything!!! :-)

March 06, 2017

Arnold muse was very helpful to me I am going to recommend all my friend and family that have Buick to go to get service from castle because they treat you with respect and fix your car More

by Anthony jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold muse
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Hi Anthony, thank you for the kind review of our dealership. We are so happy to hear that we went above and beyond for you during your most recent visit. Thank you for your personal recommendation & for choosing Castle!

February 28, 2017

Great customer service I had a wonderful experience with the sales team at castle. They went out of their way to accommodate me. I feel I can trust and continue a healthy r More

by Aida Amador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Medina, Joe Genna, Corey Owens, Dan Brasil
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 28, 2017

Great Got a oil change and it was very quick service staff is very professional and friendly i would definitely be back for more services and I will recomme More

by mllewis20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 28, 2017

Good sales service The sales team went out of their way to make sure to fit the vehicle I wanted with the numbers I was comfortable with. They were willing to negotiate More

by Mikep75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Guzman
Mar 08, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for taking the time to leave a review! We greatly appreciate your loyal business!

February 26, 2017

Buick I think there is always room for improvement. I agree with the features of my new vehicle. I only wished there was more room for added discounts o More

by Lis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

February 26, 2017

No hassle car buying. The team at Castle set me right up with the exact car I wanted at a VERY good price! I shopped around and while others were competitive, no one beat More

by JillCon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joaquin Alvarez , Joe Genna
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

February 25, 2017

The visit was excellent. I always receive good customer service when I take my car in for service. The staff is nice, friendly and professional. Even when I call to schedule a More

by retta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold, Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Retta, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

February 25, 2017

Best place in town Always a pleasant experience. The employee's are the best. They are always professional and friendly and go out of their way to make sure that the job More

by MaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Feb 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi Mary, thank you for the kind words about our dealership! We are very happy to hear that we took good care of you during your visit. Thanks again for choosing Castle!

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