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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
800 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 800 reviews

April 04, 2017

great staff Got my 2013 buick encore and can not be happier with it thanks paul and tom for making it quick and easy will recomend to friends and family !!!! More

by Dorothy 34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil, Paul Beckett
Apr 07, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 04, 2017

purchase We bought a car and we were so impressed by friendliness, professionalism, attentiveness of sales person. I believed it was Ernest Bell . I am really More

by svetlasha64
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

March 29, 2017

Very professional and knowledgeable Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you lea More

by MrGray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arnold Muse, Dan Brasil
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

March 28, 2017

I have purchased 2 cars from this dealership. Great location, very convenient for me , Courteous and friendly sales staff and service staff are always willing to accommodate your needs. Very comfo More

by lynnruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

March 25, 2017

Bitter Sweet This is my second Buick and everyone is a delight to deal with from my salesman Tito the Arnold in service, However Tom was not. More

by buick2taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen in the Up grade Center and Arnold in Service., Joe Genna
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Hi, We greatly appreciate you taking the time to leave us your feedback. Thanks again for choosing Castle!

March 25, 2017

Wonderful people the best service and very happy Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great peopl More

by Frank1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ in service, Brian Krok Finance Manager, Joe Genna
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

March 18, 2017

Happy shopper. It was great I had great learning experience .It was very swift .All of my questions were answered .Everything was broken down .I loved the service More

by Lasonyareed520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and Noel , Lou Mathews
Mar 21, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

March 15, 2017

Finance mishap Had some issues with the finance person. First the finance manager said he could not get me a rate better than 4.9 then when I mentiond that GM offers More

by menj2750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Rowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Medina
Mar 21, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the taking the time to leave a review! We greatly appreciate your loyal business!

March 15, 2017

Satisfied I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became More

by NEKO444
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Mar 21, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for taking the time to leave a review! We greatly appreciate your loyal business!

March 09, 2017

Good service and good people Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and fr More

by Venna2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Mar 21, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the kind words about our dealership! We are very happy to hear that we were knowledgeable about what you were interested in. Thanks again for choosing Castle!

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