Castle Buick GMC of North Riverside

Very professional and knowledgeable Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you lea Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you leave, they make sure that you are very happy, and satisfied with their work. That's why I will always go back to Castle because they know how to treat the customer, and they give you great service... More

I have purchased 2 cars from this dealership. Great location, very convenient for me , Courteous and friendly sales staff and service staff are always willing to accommodate your needs. Very comfo Great location, very convenient for me , Courteous and friendly sales staff and service staff are always willing to accommodate your needs. Very comfortable service waiting area.. More

Bitter Sweet This is my second Buick and everyone is a delight to deal with from my salesman Tito the Arnold in service, However Tom was not. This is my second Buick and everyone is a delight to deal with from my salesman Tito the Arnold in service, However Tom was not. More

Wonderful people the best service and very happy Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great peopl Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you leave, they make sure that you are very happy, and satisfied with their work. That's why I will always go back to Castle because they know how to treat the customer, and they give you great service More

Happy shopper. It was great I had great learning experience .It was very swift .All of my questions were answered .Everything was broken down .I loved the service It was great I had great learning experience .It was very swift .All of my questions were answered .Everything was broken down .I loved the service More

Satisfied I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became I was satisfied with the timely customer service given at your facility. All representatives were busy when I arrived; but as soon as the time became available, the service reps. made sure to direct me with instructions. I was helped by Arnold Muse who made sure I was situated. Thanks. More

Finance mishap Had some issues with the finance person. First the finance manager said he could not get me a rate better than 4.9 then when I mentiond that GM offers Had some issues with the finance person. First the finance manager said he could not get me a rate better than 4.9 then when I mentiond that GM offers 1.9 finaincing on Certified used cars for qualified persons he did not even know that. I had to go on the internet to show him. The salesman Brandon was courtiers and knowledgeable. More

Good service and good people Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and fr Very professional workers. They are very helpful and nice. Brought my car from them over 6 years ago and their service had never changed. Quick and friendly. More

Problem Resolution There was a huge error in my lease agreement. The problem was explained to the GM, he swiftly resolved the misunderstanding and clearly explained eve There was a huge error in my lease agreement. The problem was explained to the GM, he swiftly resolved the misunderstanding and clearly explained every part of the contract. More

Customer service was exelent:) I want to thank Tom Riggio for helping us and be so kind to us and my kids...and thank you for make me and my husband happy by getting the perfect pi I want to thank Tom Riggio for helping us and be so kind to us and my kids...and thank you for make me and my husband happy by getting the perfect pick up 2017....this dealer needs more people like you...THANK YOU Tom,from me my husband and my kids:) More