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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

April 25, 2017

2017 Buick Verano Purchase Sales Manager Joe Genna was courteous and direct with discussing the deal. The salesperson Maricruz Roman delivered the 2017 Buick Verano with the pre More

by GM buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar, Joe Genna, Dan Brasil
Apr 27, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 19, 2017

Excellent service Service was wonderful and Paul Beckett t got me the best deal possible on a brand new 2016 SUV. I would definitely come back here to purchase another More

by Shenry1228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beckett
Apr 21, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 08, 2017

Purchase of Denali 1500 The process was painless but slow There was no pressure or hard sell I look forward to the lifetime free oil changes and free tires More

by Waterwolf2111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Apr 14, 2017 -

Castle Buick GMC of North Riverside responded

Hi , thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

April 06, 2017

Purchase process I have purchased many vehicles from Castle Buick GMC along with my family members and many of our friends with the same positive experience. Castle's More

by Joe 1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ and Chris service department, Joe Genna, Dan Brasil
Apr 07, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind sentiments about our dealership! We are happy to hear that our attention to detail has made you loyal to us. Thanks again for choosing Castle!

April 04, 2017

purchase We bought a car and we were so impressed by friendliness, professionalism, attentiveness of sales person. I believed it was Ernest Bell . I am really More

by svetlasha64
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

April 04, 2017

great staff Got my 2013 buick encore and can not be happier with it thanks paul and tom for making it quick and easy will recomend to friends and family !!!! More

by Dorothy 34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil, Paul Beckett
Apr 07, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

March 29, 2017

Very professional and knowledgeable Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great people and before you lea More

by MrGray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Arnold Muse, Dan Brasil
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Hi, thank you for the very kind words about our dealership! We greatly appreciate you taking the time to leave us your positive feedback. Thanks again for choosing Castle!

March 28, 2017

I have purchased 2 cars from this dealership. Great location, very convenient for me , Courteous and friendly sales staff and service staff are always willing to accommodate your needs. Very comfo More

by lynnruff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Muse
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

March 25, 2017

Bitter Sweet This is my second Buick and everyone is a delight to deal with from my salesman Tito the Arnold in service, However Tom was not. More

by buick2taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen in the Up grade Center and Arnold in Service., Joe Genna
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Hi, We greatly appreciate you taking the time to leave us your feedback. Thanks again for choosing Castle!

March 25, 2017

Wonderful people the best service and very happy Everyone in sales and service are very good in what they do, also they take very good care of the customer's. They are great peopl More

by Frank1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ in service, Brian Krok Finance Manager, Joe Genna
Mar 31, 2017 -

Castle Buick GMC of North Riverside responded

Thanks for the 5 star review! We greatly appreciate your loyal business!

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