Castle Buick GMC of North Riverside

Best service ever This experience at castle has been the best i have ever been to. Arnold Muse was the consultant that handle me when i come.they get me in and out. If This experience at castle has been the best i have ever been to. Arnold Muse was the consultant that handle me when i come.they get me in and out. If i have to wait they always take me to the shopping center across the street. More

Sales He was a great salesman. He answered every question and concern I had. He took the time and showed me the difference between the models I liked. He go He was a great salesman. He answered every question and concern I had. He took the time and showed me the difference between the models I liked. He got to the point and was very polite. More

Great deal caring salesman I was looking to purchase a new Buick Encore 2016 and salesman Che Bass took a great deal of time with me to get the best deal possible. He also expla I was looking to purchase a new Buick Encore 2016 and salesman Che Bass took a great deal of time with me to get the best deal possible. He also explained all the features on my new Encore and took me for a test ride. He was also very patient with me while negotiating my deal. I would definetely recommend Castle Buick to friends. Corey Owens sales manager also was great to deal with in reaching my final deal. More

2017 Buick Verano Purchase Sales Manager Joe Genna was courteous and direct with discussing the deal. The salesperson Maricruz Roman delivered the 2017 Buick Verano with the pre Sales Manager Joe Genna was courteous and direct with discussing the deal. The salesperson Maricruz Roman delivered the 2017 Buick Verano with the precision of a surgeon. She was both patient and helpful in covering the pertinent details of the car for my wife, and she set up the Bluetooth on my wife's phone. Oscar handled the computer transfer of the Onstar switchover and arranged the rebate for the extended warranty on our traded car. Daniel closed the deal with the paperwork (many pages). Many thanks to all of you who put us into new wheels. More

Diagnosis for recall on body control module (BCM) My service advisor was very helpful with explaining to me how the recall notice I received from Saturn. He also explained to me the parts and how it My service advisor was very helpful with explaining to me how the recall notice I received from Saturn. He also explained to me the parts and how it connected to the possible brake lamp malfunction works. The advisor was professional and had a wonderful sense of humor and was very patince with my questions and answered them in a way that I understood. More

I was very pleased with my service person, Arnold Muse. I trust this dealership and the service I have received. The service person, Arnold Muse was excellent. Even though I had to wait a while, Arnold k I trust this dealership and the service I have received. The service person, Arnold Muse was excellent. Even though I had to wait a while, Arnold kept me informed on what was going on. As long as he works there, I will be back. More

Customer experience I've had nothing less than good customer service when having my vehicle serviced at Castle Buick . My service representative is knowledgeable and alwa I've had nothing less than good customer service when having my vehicle serviced at Castle Buick . My service representative is knowledgeable and always goes above and beyond . I'm welcomed as soon as I arrive. I'm always content with my over all experience. More

Excellent service Service was wonderful and Paul Beckett t got me the best deal possible on a brand new 2016 SUV. I would definitely come back here to purchase another Service was wonderful and Paul Beckett t got me the best deal possible on a brand new 2016 SUV. I would definitely come back here to purchase another vehicle . More

Purchase of Denali 1500 The process was painless but slow There was no pressure or hard sell I look forward to the lifetime free oil changes and free tires The process was painless but slow There was no pressure or hard sell I look forward to the lifetime free oil changes and free tires More

Purchase process I have purchased many vehicles from Castle Buick GMC along with my family members and many of our friends with the same positive experience. Castle's I have purchased many vehicles from Castle Buick GMC along with my family members and many of our friends with the same positive experience. Castle's entire staff makes the purchase process simple, easy, no "GAMES" !!! I can and have said the samepossitive experience with the Castle Service Dept. A great place to do buisiness. More