Back

Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Contact Dealership

7400 West Cermak Road

North Riverside, IL

60546

Directions

By Type

Showing 804 reviews

August 24, 2017

We Are More Then Satisfide With How We Were Treated , Thank We Were More Then Satisfied With Everyone At Castle And Happy We Pick This Dealer Thank You All At Castle.We Will Tell Family And Friends Go To Cast More

by william 3291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2017 -

Castle Buick GMC of North Riverside responded

Thank you for choosing Castle and for your kind review on your positive experience! We're glad to have helped and we appreciate your recommendation.

August 07, 2017

Great car buying experience I had a great experience getting a new vehicle. Joe and Tom helped me and my wife with leading our new vehicle and we couldn't be happier. More

by Theluke886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Tom Riggio
Aug 07, 2017 -

Castle Buick GMC of North Riverside responded

We are glad to hear that Joe and Tom provided you both with a great experience purchasing your new cars! Thank you for choosing Castle and we hope you'll be back for any future needs!

August 05, 2017

Very Knowable dealership I went into purchase a Encore and found the sales rep. knowable. Maricruz went over everything with me, she made sure I understood how the vehicle op More

by Happy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Aug 07, 2017 -

Castle Buick GMC of North Riverside responded

We're glad to hear that Maricruz made sure you understood everything needed before leaving the dealership and we are here for any other questions you may have. Thank you for giving us the chance to provide you with a great experience purchasing a new car. Enjoy your new Encore!

July 31, 2017

Great dealership The employees were nice and generous, they attended us quickly and they were open to any of our questions. They offered us something to drink and stil More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvado Guzman
Jul 31, 2017 -

Castle Buick GMC of North Riverside responded

It's great to hear about the customer service you received from our employees and we appreciate the time taken to leave this review.

July 29, 2017

Great experience Love this Dealership Been coming here since 2007. Working with these guys are awesome. Today we worked with Paul and we told him what we wanted and where we needed to b More

by Smthfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Owens, Dan Brasil, Paul Beckett
Jul 31, 2017 -

Castle Buick GMC of North Riverside responded

We appreciate your compliments on the team and continued, loyal business! We are proud to have such a great customer and hope to always maintain satisfaction. See you next time!

July 26, 2017

2nd time around Thank you to Paul Beckett and the whole Castle team for an easy buying experience. This is the second car I have purchased at Castle North Riverside, More

by Adschauer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Brasil, Paul Beckett
Jul 27, 2017 -

Castle Buick GMC of North Riverside responded

We're glad to hear that you've chosen to purchase from Castle again and that you've continually had positive experiences! Thank you for taking the time to share this review and we look forward to serving you next time!

June 27, 2017

LOVE CASTLE GMC Always a pleasure working with Joe Genna and Maricruz Roman. Courteous and always helpful. I was in a terrible accident in my GMC Terrain 2016 and wi More

by Jackie Civito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Dan Brasil
Jul 05, 2017 -

Castle Buick GMC of North Riverside responded

Thank you for taking the time to share your positive experience with us here at Castle! We're happy to have been here to assist with your needs and hope to always provide you with great service. See you next time!

June 21, 2017

This Place Should Not Be In Business !!!!WARNING!!!!This is the worse dealer that I have been to. Lack of customer service to boot, Stay away from Corey Owens and Joe Genna they are flat More

by rating.yourbusiness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Genna, Corey Owens
Jun 21, 2017 -

Castle Buick GMC of North Riverside responded

We do our best to sell quality vehicles and are honest about them with our customers. We would like to discuss this further with you and will be reaching out.

Jun 30, 2017 -

rating.yourbusiness responded

DONT BE FOOLED BY THE xxxxxxxx RESPONSE YOU SEE ON THIS REVIEW NO ONE HAS REACHED OUT NO ONE WILL RESOLVE A A xxxx THING THEY DO THE RESPONSE ONLY TO COVER THERE xxxxx NO ONE HAS REACHED OUT TO ME.

June 19, 2017

Dedicated to Serve Lou was outstanding!! He provided excellent service to us on our visit on 6/16/17. He was patient, thorough and displayed excellent professionalism. More

by She's Back
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Mathews
Jun 21, 2017 -

Castle Buick GMC of North Riverside responded

We're happy to hear that Lou took good care of you and made sure you received excellent service! We appreciate your recommendation and compliments of him. Thank you for choosing Castle and we hope to see you again in the future for any other needs!

June 19, 2017

Who Knew This dealership was not too far away from my house. It was like finding that pot of gold. My salesman Ernest Bell was busy but he remembered us from o More

by GFlowers12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Jun 19, 2017 -

Castle Buick GMC of North Riverside responded

We're so glad to hear about the experience you had with Tom and Ernest! Thank you for your recommendation and for your kind words about your interactions here. We are happy to have helped and hope you enjoy you new car!

...
45
...