Back

Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Contact Dealership

7400 West Cermak Road

North Riverside, IL

60546

Directions

By Type

Showing 804 reviews

December 22, 2017

Buick encore I wasn't planning on purchasing, but Lou was great to work with. The process went smoothly, and everyone I interacted with was friendly. Thank you. More

by Debbie A Zelinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Dan Brasil, Lou Mathews
Dec 24, 2017 -

Castle Buick GMC of North Riverside responded

Debbie, we appreciate your business and are glad Lou made sure you left satisfied! Thank you for your kind review on your experience.

December 15, 2017

Buy a car at Castle. Great service. Flexible and friendly. Ernest was very accommodating and tried to expedite our buying process as he knew we had kids we had to get hom More

by SCOTT BLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Dec 18, 2017 -

Castle Buick GMC of North Riverside responded

Scott, we're glad to hear that Ernest was accommodating and professional and made sure your family was well taken care of! Thank you for sharing your kind feedback on your experience working with him.

December 05, 2017

Castle Buick invests time and understanding to their clients Maricruz and the Castle team were very friendly, knowledge and patient as we looked to purchase a new 2018 vehicle that coordinated with our budget. A More

by Pharm18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

Castle Buick GMC of North Riverside responded

We're glad that our team was able to answer your questions and made sure you were comfortable with your purchase! Thank you for coming to Castle for your needs and we hope you enjoy your new car!

December 04, 2017

Professional. Great price. Quick and easy.. The entire experience was courteous, professional, straight forward and quick. If you need a car, go see these guys. I plan to see them for my next GM More

by DDuquette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

Castle Buick GMC of North Riverside responded

We are proud to hear this feedback on your experience and appreciate your recommendation! We look forward to seeing you next time you're in.

December 02, 2017

Service nightmare I came in to get a quick oil change, and all I saw was the service department hitting on a girl! So I waited for like 7 minutes for someone to even g More

by Afick1239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager and crowneys
November 30, 2017

Great service The team at Castle Buick exceeded our needs and we are happy with our purchase. The process went very well and we are happy with our Enclave. More

by Jt22120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Moen
Nov 30, 2017 -

Castle Buick GMC of North Riverside responded

It's great to hear that our team exceeded your needs and took such good care of you! Thank you for your business and kind feedback. Enjoy your new Enclave!

November 30, 2017

So happy!!!! I had the BEST experience at Castle Buick GMC in North Riverside. Joe Genna and Ernie Bell went above and beyond for me and I can’t thank them enough! More

by DeMaria,Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Nov 30, 2017 -

Castle Buick GMC of North Riverside responded

We are pleased to hear that Joe and Ernie wen above and beyond for you and made sure your experience was a positive one! Thank you for sharing your kind feedback and recommendation. See you next time!

November 24, 2017

An unanticipated trade in deal Received a post card from GMC offering to upgrade my ‘15 Yukon Denali to a ‘17 for about 40 bucks more a month. Too good to be true but Brandon walked More

by Andyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar
Nov 27, 2017 -

Castle Buick GMC of North Riverside responded

We're glad that Brandon was able to get everything worked out for you to upgrade your vehicle! Thank you for allowing us your business and we look forward to seeing you next time you're in!

November 22, 2017

New Car Purchase Our sales person, Maricruz Roman, was so very friendly, patient, and remarkably experienced in her complete and concise description of all the feature More

by Happy Driver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Nov 27, 2017 -

Castle Buick GMC of North Riverside responded

We're glad to hear that Maricruz was friendly and patient and made sure you got everything you wanted with your new Buick! Thank you for your business and we're pleased that you are enjoying your car. Please let us know of any future needs you may have!

November 22, 2017

Awesome! Brandon made my first car buying experience very enjoyable. Explained everything 100% and got me the truck and price that I was looking for. Will defi More

by AlvaroR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Nov 27, 2017 -

Castle Buick GMC of North Riverside responded

We're so glad to hear it! Thank you for your kind review on your experience working with Brandon and for coming to Castle for your first purchase. We look forward to working with you again in the future!

...
42
...