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Castle Buick GMC of North Riverside
North Riverside, IL
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience.
At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 804 reviews
December 22, 2017
Buick encore I wasn't planning on purchasing, but Lou was great to work with. The process went smoothly, and everyone I interacted with was friendly. Thank you. I wasn't planning on purchasing, but Lou was great to work with. The process went smoothly, and everyone I interacted with was friendly. Thank you. More
by Debbie A Zelinski
Employees Worked With
Joe Genna, Dan Brasil, Lou Mathews
December 15, 2017
Buy a car at Castle. Great service. Flexible and friendly. Ernest was very accommodating and tried to expedite our buying process as he knew we had kids we had to get hom Great service. Flexible and friendly. Ernest was very accommodating and tried to expedite our buying process as he knew we had kids we had to get home to. Very professional. More
by SCOTT BLACK
December 05, 2017
Castle Buick invests time and understanding to their clients Maricruz and the Castle team were very friendly, knowledge and patient as we looked to purchase a new 2018 vehicle that coordinated with our budget. A Maricruz and the Castle team were very friendly, knowledge and patient as we looked to purchase a new 2018 vehicle that coordinated with our budget. All our questions and concerns were addressed from test drive to financing to operating the new vehicle. More
by Pharm18
Employees Worked With
December 04, 2017
Professional. Great price. Quick and easy.. The entire experience was courteous, professional, straight forward and quick. If you need a car, go see these guys. I plan to see them for my next GM The entire experience was courteous, professional, straight forward and quick. If you need a car, go see these guys. I plan to see them for my next GMC. More
by DDuquette
December 02, 2017
Service nightmare I came in to get a quick oil change, and all I saw was the service department hitting on a girl! So I waited for like 7 minutes for someone to even g I came in to get a quick oil change, and all I saw was the service department hitting on a girl! So I waited for like 7 minutes for someone to even greet me and it never happened. So I interrupted the boys hitting on this young lady asking how long it would take for an oil change. Ignorantly because I broke up is flirting session he said do you have an appointment. I said I do not and he said well you need an appointment have a nice day and went about talking to this girl again. More
by Afick1239
Employees Worked With
Service manager and crowneys
November 30, 2017
Great service The team at Castle Buick exceeded our needs and we are happy with our purchase. The process went very well and we are happy with our Enclave. The team at Castle Buick exceeded our needs and we are happy with our purchase. The process went very well and we are happy with our Enclave. More
by Jt22120
Employees Worked With
Evan Moen
November 30, 2017
So happy!!!! I had the BEST experience at Castle Buick GMC in North Riverside. Joe Genna and Ernie Bell went above and beyond for me and I can’t thank them enough! I had the BEST experience at Castle Buick GMC in North Riverside. Joe Genna and Ernie Bell went above and beyond for me and I can’t thank them enough!! I will recommend this dealership to everyone!! Thanks again for taking such good care of me!!! More
by DeMaria,Nicole
November 24, 2017
An unanticipated trade in deal Received a post card from GMC offering to upgrade my ‘15 Yukon Denali to a ‘17 for about 40 bucks more a month. Too good to be true but Brandon walked Received a post card from GMC offering to upgrade my ‘15 Yukon Denali to a ‘17 for about 40 bucks more a month. Too good to be true but Brandon walked me though it and it totally made sense to do the deal. Ended up with a clone of our ‘15 but it ended up being an ‘18! The Iridium paint was tough to find. More
by Andyman
November 22, 2017
New Car Purchase Our sales person, Maricruz Roman, was so very friendly, patient, and remarkably experienced in her complete and concise description of all the feature Our sales person, Maricruz Roman, was so very friendly, patient, and remarkably experienced in her complete and concise description of all the features of the 2017 Buick LaCrosse we ultimately purchased from her. We love our new car and happy we chose Castle Buick! More
by Happy Driver
November 22, 2017
Awesome! Brandon made my first car buying experience very enjoyable. Explained everything 100% and got me the truck and price that I was looking for. Will defi Brandon made my first car buying experience very enjoyable. Explained everything 100% and got me the truck and price that I was looking for. Will definitely be upgrading at this dealership in the future! More
by AlvaroR
