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Castle Buick GMC of North Riverside
North Riverside, IL
800 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience.
At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 800 reviews
February 13, 2018
It was a great visit and I wasn't there all day My sales rep maricruz was great she knew about both cars she showed me and I walked out with the p w I really wanted and came for My sales rep maricruz was great she knew about both cars she showed me and I walked out with the p w I really wanted and came for More
by Channelcash1
January 31, 2018
I will NEVER go to Buick for a car again!!! I went into Castle Buick GMC in September to buy a used Buick Verano. Everything was great until now 4 months later the check light is on. I go in to I went into Castle Buick GMC in September to buy a used Buick Verano. Everything was great until now 4 months later the check light is on. I go in to get it checked out to find that there is a crack in the engine and will need a whole new engine. The warranty that was left on the car has just ended and I was not offered an extended warranty at the time of purchase. So now I’m stuck with a piece of crap car and a couple grand for repairs. The reason I went to a big name dealership was to avoid a situation like this. I would a small dealership to sell a piece of crap car but not from a dealer with a good reputation and respectable name. I’m so disappointed. More
by Kmoore
January 25, 2018
Excellent Service! Brandon is the best!! Ever since I walked in the door the greeting was amazing! Everyone from the managers to the staff greeted us with a smile, which for us we felt very w Ever since I walked in the door the greeting was amazing! Everyone from the managers to the staff greeted us with a smile, which for us we felt very welcomed! I knew this would be the place to buy my Denali! Brandon helped me throughout the process of buying my car. He possess great customer service skills and knowledge. He’s definitely a great asset to your dealer! More
by Denali Vero
January 22, 2018
still waiting on the GM to call s false carfax supposed warranty no warranty trans drops and it was in accidents we were supposed to trade out of it but have never heard back false carfax supposed warranty no warranty trans drops and it was in accidents we were supposed to trade out of it but have never heard back More
by jw80
Employees Worked With
not listed
January 21, 2018
Best dealer experience ever! Out of all my experiences with purchasing cars at dealerships, buying a car at Castle Buick GMC was the best! Was able purchase a great car at a great Out of all my experiences with purchasing cars at dealerships, buying a car at Castle Buick GMC was the best! Was able purchase a great car at a great price Tito was welcoming from the moment I arrived and working with Joe was awesome! This is the first time I didn't feel like I was getting the runaround in buying a car and overall experience was no-hassle! I've never written a review for a dealership but I am more than happy to write one for these guys and Castle. Would 1000% recommend them to family, friends, and anyone in general. More
by wmb527
January 19, 2018
Phenomenal I can’t say enough good things about this dealership. My first purchase with them was a great experience and they got me in exactly what I wanted all I can’t say enough good things about this dealership. My first purchase with them was a great experience and they got me in exactly what I wanted all while working with my tight budget! Now a few years later I was ready to upgrade and there was no questioning I was definitely going back to castle! They remembered who I was years later and welcomed me in like I was family. Once again worked with my budget and made sure I got what I wanted. Thanks to Tito and Joe I will be a forever client! I recommend this dealership to anyone! More
by Danielle
December 22, 2017
Buick encore I wasn't planning on purchasing, but Lou was great to work with. The process went smoothly, and everyone I interacted with was friendly. Thank you. I wasn't planning on purchasing, but Lou was great to work with. The process went smoothly, and everyone I interacted with was friendly. Thank you. More
by Debbie A Zelinski
Employees Worked With
Joe Genna, Dan Brasil, Lou Mathews
December 15, 2017
Buy a car at Castle. Great service. Flexible and friendly. Ernest was very accommodating and tried to expedite our buying process as he knew we had kids we had to get hom Great service. Flexible and friendly. Ernest was very accommodating and tried to expedite our buying process as he knew we had kids we had to get home to. Very professional. More
by SCOTT BLACK
December 05, 2017
Castle Buick invests time and understanding to their clients Maricruz and the Castle team were very friendly, knowledge and patient as we looked to purchase a new 2018 vehicle that coordinated with our budget. A Maricruz and the Castle team were very friendly, knowledge and patient as we looked to purchase a new 2018 vehicle that coordinated with our budget. All our questions and concerns were addressed from test drive to financing to operating the new vehicle. More
by Pharm18
Employees Worked With
December 04, 2017
Professional. Great price. Quick and easy.. The entire experience was courteous, professional, straight forward and quick. If you need a car, go see these guys. I plan to see them for my next GM The entire experience was courteous, professional, straight forward and quick. If you need a car, go see these guys. I plan to see them for my next GMC. More
by DDuquette
