Castle Buick GMC of North Riverside

Service Get place to buy a car up Front with the price and willing to work with you . The entire Castle family from Chevy to Buick and GMC is great I have Get place to buy a car up Front with the price and willing to work with you . The entire Castle family from Chevy to Buick and GMC is great I have purchased vehicles from all dealers 11 to be exact. More

Low Pressure As much as I didn't want to have to purchase a new car, my experience with this dealership was excellent. I would go back no questions asked. I didn't As much as I didn't want to have to purchase a new car, my experience with this dealership was excellent. I would go back no questions asked. I didn't feel pressured and Earnest was upfront, personable, fair and really helpful. I feel like I walked out of there with a great deal. More

Brandon is a superstar! Thoroughly enjoyed my experience purchasing a new Acadia with your guy. He was great, personable, fair and helpful. You have a nice thing going at Ca Thoroughly enjoyed my experience purchasing a new Acadia with your guy. He was great, personable, fair and helpful. You have a nice thing going at Castle GMC. Bruce More

Experience I overall had a good experience at the dealership. Evan did a great a job, but before I got there, there was some miscommunication about the car I tho I overall had a good experience at the dealership. Evan did a great a job, but before I got there, there was some miscommunication about the car I thought I was going to look at. The car was not the price I was told, it was actually higher than the car I was looking at. The incentives with free tires for life was what ended up selling the car to me. Overall though Evan did a great job of being friendly and informative without being too pushy. More

My purchase The service was great the vehicle I absolutely love it the price was very affordable and I would definitely be recommending this to everyone I know... The service was great the vehicle I absolutely love it the price was very affordable and I would definitely be recommending this to everyone I know... Thanks alot GMC BUICK More

Good customer service Nubia She’s the one work with me while I am going to purchase a GMC Acadia and she gave me good advice She do a good job thank you Nabil I will come Nubia She’s the one work with me while I am going to purchase a GMC Acadia and she gave me good advice She do a good job thank you Nabil I will come back More

The car I wanted Paul and Tom were great and worked hard to get me to where I was at least comfortable with the deal. This is no fault on them, I can be difficult buy Paul and Tom were great and worked hard to get me to where I was at least comfortable with the deal. This is no fault on them, I can be difficult buyer to deal with but they were determined and patient. I hate the whole car buying experience. I don't understand how it can take so much time to finally get to the deal to buy (the back and forth), do the financing and get the car prepped to leave. I am now in the follow up phase so we'll see how that goes. They had to order floor mats as well as take care of some other minor issues. So, like every other buyer I love the car, wished for a better deal but the people at Castle were top notch! More

Tom Riggio was great! I got a excellent deal on a Honda Civic all thanks to Tom! I drove off with a amazing car! Thanks Tom and castle Buick I got a excellent deal on a Honda Civic all thanks to Tom! I drove off with a amazing car! Thanks Tom and castle Buick More

Got the vehicle I was looking for My salesperson Tom Riggio was great to work with. He intelligently knew to not be overly aggressive and pushy. He was knowledgeable and helped me My salesperson Tom Riggio was great to work with. He intelligently knew to not be overly aggressive and pushy. He was knowledgeable and helped me get into position to buy the car I wanted. Improvements that would make the experience even better: Begin the post-sale paperwork immediately rather than having people wait around. I waived the option to have my car cleaned/washed because I'd already been there several hours and was late to a get together. After doing so, my wife and I waited around for twenty minutes or so before starting all the paperwork. All together, about an hour had passed since waiving the option to have my car cleaned so I missed that opportunity and stayed an extra hour than planned. Working on that inefficiency would be appreciated by all customers I'm certain. - My wife also pointed out that while our sales rep was busy with another customer, although there were 6-8 people standing around, nobody offered assistance when it was visually obvious we needed it. More

Castle Buick GMC is the Best! Words cannot describe customer focus Joe, Maricruz and the entire Castle team bring to the table. They are the BEST dealership with whom I have worked Words cannot describe customer focus Joe, Maricruz and the entire Castle team bring to the table. They are the BEST dealership with whom I have worked. More