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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

March 24, 2018

Great Overall Experience From the Service Department, to Sales Floor, to Finance was an awesome Experience. Highly recommended dealership. I have worked with Castle for the la More

by Randy Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Paul Beckett
Apr 02, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for your compliments on all parts of our dealership and for your recommendation! It makes us so proud to hear that you've been such a loyal customer and we appreciate you.

March 20, 2018

Great experience leasing Great experience at this dealership, spent a little more time than I had expected initially but I test drove 2 vehicles in different trims for the veh More

by Jose777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Castle Buick GMC of North Riverside responded

We're so glad to hear that our staff made sure everything went smoothly and that your final choice met your needs! Thank you for coming to Castle for your purchase and for sharing your feedback. We look forward to working with you again in the future!

March 18, 2018

Pretty awsome low pressure Very pleased with the service! I drove 400 miles to buy from this dealer because I saved $5000 over what my local dealer was pricing me. I didn't qual More

by justin1237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Castle Buick GMC of North Riverside responded

We truly appreciate the drive you made to come to our dealership and do business with us! It's great that our team made sure you received great customer service and left with a deal you could afford. Thank you for your kind review and we hope you enjoy your new car!

March 18, 2018

Great overall experience! From service to showroom Castle Buick was a great experience! Their sales and fiance people were straight shooters and actually listened to what we wa More

by The Lahanis Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Apr 02, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for your compliments on our team and for trusting them to get you what you needed! It's great that they listened to you and were honest during your experience. Please let us know of any future needs you may have!

March 02, 2018

Service Get place to buy a car up Front with the price and willing to work with you . The entire Castle family from Chevy to Buick and GMC is great I have More

by Teddybear03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Dan Brasil
Mar 02, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for your kind feedback on our dealerships and for your continued business! It makes us proud to hear how great your experiences have been. See you next time!

March 01, 2018

Brandon is a superstar! Thoroughly enjoyed my experience purchasing a new Acadia with your guy. He was great, personable, fair and helpful. You have a nice thing going at Ca More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for your praise on Brandon and our dealership! We're glad to hear that you enjoyed purchasing your new Acadia and we hope you enjoy it.

March 01, 2018

Experience I overall had a good experience at the dealership. Evan did a great a job, but before I got there, there was some miscommunication about the car I tho More

by sg093
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Mar 01, 2018 -

Castle Buick GMC of North Riverside responded

We are glad to hear that you ended up satisfied but apologize for the miscommunication. Thank you for your patience and for taking the time to share your review on your experience. It's great that Evan took good care of you and we hope you'll let us know of any future needs!

March 01, 2018

Low Pressure As much as I didn't want to have to purchase a new car, my experience with this dealership was excellent. I would go back no questions asked. I didn't More

by the8tr
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Castle Buick GMC of North Riverside responded

We're glad to have made your car buying experience a positive one for you and appreciate you deciding to come to Castle Buick GMC for it. It's great that you felt pressure free and confident in Ernest's customer service. Thank you for your kind review and we hope you enjoy your new car!

February 28, 2018

My purchase The service was great the vehicle I absolutely love it the price was very affordable and I would definitely be recommending this to everyone I know... More

by Ridinggud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Riggio
Mar 01, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for choosing to purchase from Castle Buick GMC and for your recommendation of our dealership! We're so glad you left happy with your experience and we hope to see you again for any future needs.

February 23, 2018

Good customer service Nubia She’s the one work with me while I am going to purchase a GMC Acadia and she gave me good advice She do a good job thank you Nabil I will come More

by Emad Elaydi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Castle Buick GMC of North Riverside responded

We're glad to hear about the great experience you had working with Nubia and we appreciate your kind review! Please let us know of any future needs you may have.

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