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Castle Buick GMC of North Riverside
North Riverside, IL
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience.
At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Showing 804 reviews
May 06, 2018
New Car The dealership was nice and it was a great experience! I love my new car and I will definitely recommend this dealership to friends and family. The dealership was nice and it was a great experience! I love my new car and I will definitely recommend this dealership to friends and family. More
by virgo2011
May 03, 2018
Great Experience! The Salesman, Mathews, was amazing. We hate going through the car buying routine, but he made the whole car buying experience a positive one. He was h The Salesman, Mathews, was amazing. We hate going through the car buying routine, but he made the whole car buying experience a positive one. He was honest, kind and very friendly. We came in the door uneasy about car dealers and left with a whole new Encore on car dealers. Thank you! More
by Richie June
Employees Worked With
Lou Mathews
May 01, 2018
The people make all the difference This is my second car through Castle and it won’t be my last. Take every negative stereotype you have about car dealerships and the car buying proces This is my second car through Castle and it won’t be my last. Take every negative stereotype you have about car dealerships and the car buying process and throw them away. Castle’s team is low pressure, and their focus is not on price or upsell but wholly on the customer — what I want... what I like... what I’m comfortable with. Brandon was super easy to work with and I never once felt pressured to buy or close on a car — and I came in at month end when everyone knows the pressure of hitting quotas are on. The rest of the team (finance) was similarly super easy to work with, making for a really positive car buying experience! Their service Dept is also superb — always friendly, always professional. I went back to Castle because of how positive my first car buying experience and service was, and this time was no different. More
by martinjho
Employees Worked With
Other Employees :
Oscar plus the finance person (forgot his name! Broken nose)
April 28, 2018
2018 GMC Acadia Denali sale Everybody at this dealership is super friendly and very knowledgeable, great customer service! I would recommend this dealership to anyone looking to Everybody at this dealership is super friendly and very knowledgeable, great customer service! I would recommend this dealership to anyone looking to make a car purchase, they will work with you, and find you a great deal. More
by Manny R
April 24, 2018
Fast, accurate, friendly and courteous. Very friendly, courteous good price Brandon showed me how to operate the controls, set up the telephone, listen to Pandora. He was respectful and Very friendly, courteous good price Brandon showed me how to operate the controls, set up the telephone, listen to Pandora. He was respectful and conversational. He offered me something to drink, showed me the service area and ordered mats for my Verano. More
by Mayito
April 24, 2018
Excellent I reccomend this dealership because all the of the sales people and managers help you to find what you need and also try to give you the best deal tha I reccomend this dealership because all the of the sales people and managers help you to find what you need and also try to give you the best deal that good for you. More
by Eric62
Employees Worked With
Joe Genna, Lou Mathews
April 22, 2018
Amazing experience Nubia from the riverside location went above and beyond to find right the vehicle for me. I was impressed how the dealership made GMC vehicle purchas Nubia from the riverside location went above and beyond to find right the vehicle for me. I was impressed how the dealership made GMC vehicle purchased simple and easy. I would recommend this dealer for a friend. More
by Chicago
Employees Worked With
April 02, 2018
Amazing Service!! Brandon was an amazing sales rep. I’m super happy with my purchase! Great service! They were attentive and were able to work with me to get me the bes Brandon was an amazing sales rep. I’m super happy with my purchase! Great service! They were attentive and were able to work with me to get me the best deal possible! Definitely recommending them!! More
by HappyCustomer
Employees Worked With
April 01, 2018
Purchasing vehicle exceeded expectations My salesman went above and beyond to deliver the vehicle I purchased. From negotiating the deal to actually towel drying my car and changing licensing My salesman went above and beyond to deliver the vehicle I purchased. From negotiating the deal to actually towel drying my car and changing licensing plates. He is an outstanding employee. I definitely will be back for next purchase. More
by Jazzyh759
Employees Worked With
Evan Moen
March 31, 2018
castle buick!! Castle buick did a great job. they go above and beyond with there help.MARI CRUZ , is the best . this is my third car, i have purchased from castle . Castle buick did a great job. they go above and beyond with there help.MARI CRUZ , is the best . this is my third car, i have purchased from castle . and will not be the last! thanks again. More
by kahuna71254
