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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
800 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 800 reviews

July 21, 2018

Love the service! Bought a 2008 Chrysler 300 from castle, from the moment i inquired about the vehicle i was treared as though i was the only customer. Very rare. I ha More

by Rickgoez1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driana Sanchez , Joe Genna
Jul 23, 2018 -

Castle Buick GMC of North Riverside responded

Rick, we appreciate your positive review and we're happy to hear that you had a great experience with our team! Thank you for your business, and we hope to see you in the future for any other needs!

July 12, 2018

Great Customer Service Joe Genna is a great general manager. He reached out to us and helped resolve a customer service issue. We learned a lot during the process. Thanks, More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna
Jul 17, 2018 -

Castle Buick GMC of North Riverside responded

We're very happy to hear that Joe was able to resolve any issues you experienced. We appreciate your business, and we hope to see you again for any future needs!

June 09, 2018

Straight to the point and pleasant purchase experience Tom was working so hard on finding the right vehicle for the right price for me, he went above and beyond in getting the job done! More

by LYU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Riggio
Jun 11, 2018 -

Castle Buick GMC of North Riverside responded

We're glad Tom went above and beyond to make sure you had everything needed to find the perfect vehicle! Thank you for your trust and business.

May 31, 2018

Great people and comfortable environment The Sales Team at Castle Buick GMC of North Riverside are great. Started searching on their website with help from Diego and scheduled my appointment More

by Budman1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Mathews
May 31, 2018 -

Castle Buick GMC of North Riverside responded

We're so glad to hear that Lou and our team were professional and helpful in your search for the perfect car! Thank you for coming to Castle and for your recommendation.

May 28, 2018

Professional Great staff and great service! Responsive to their customers questions and needs. Will buy our next car from this fantastic team. Thanks for all you d More

by Paczki1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Dan Brasil, Lou Mathews
May 31, 2018 -

Castle Buick GMC of North Riverside responded

We're so glad to hear about the great service and responsiveness from our team during your visit! Thank you for your business and kind review.

May 26, 2018

Bought a new car with a great discount for a prior year car Our sales person was one of the most patient and helpful car sales person I have ever worked with. Her name is Maricruz Roman and she was very good a More

by billyb from River Forest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Jun 01, 2018 -

Castle Buick GMC of North Riverside responded

We're so glad to hear your feedback on working with Maricruz to get into a new vehicle that works perfectly for you and your wife. Thank you for doing business with us here at Castle Buick GMC and we hope you enjoy many years with your new car!

May 06, 2018

New Car The dealership was nice and it was a great experience! I love my new car and I will definitely recommend this dealership to friends and family. More

by virgo2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Dan Brasil
May 07, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for taking the time to share your nice feedback on our dealership and your experience here! We appreciate your recommendation and hope to see you again for anything else you may need.

May 03, 2018

Great Experience! The Salesman, Mathews, was amazing. We hate going through the car buying routine, but he made the whole car buying experience a positive one. He was h More

by Richie June
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Mathews
May 07, 2018 -

Castle Buick GMC of North Riverside responded

We're glad to hear that he made the car buying experience a positive one for you and provided excellent customer service! Thank you for sharing your feedback and for deciding to purchase your Encore here at Castle. We hope you are enjoying it!

May 01, 2018

The people make all the difference This is my second car through Castle and it won’t be my last. Take every negative stereotype you have about car dealerships and the car buying proces More

by martinjho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar plus the finance person (forgot his name! Broken nose)
May 01, 2018 -

Castle Buick GMC of North Riverside responded

Martin, we are so glad to have your continued business and appreciate you sharing such a kind review about our dealership! We're proud to have left such a positive impression on you and are pleased that Brandon and the team made sure you were satisfied. See you next time!

April 28, 2018

2018 GMC Acadia Denali sale Everybody at this dealership is super friendly and very knowledgeable, great customer service! I would recommend this dealership to anyone looking to More

by Manny R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian krok, Joe Genna, Corey Owens
May 01, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for sharing your kind words about our staff and for your recommendation of our dealership!

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