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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

August 27, 2018

Excellent Dealer This is the best dealership I have ever bought from and I have been buying new cars for over 30 years. They are very professional and straight forwar More

by LJG-NCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Aug 27, 2018 -

Castle Buick GMC of North Riverside responded

Thank you very much for your glowing review! We appreciate your business with us, and we're proud to have you as a member of the Castle family!

August 23, 2018

Great experience! Tito my salesman was a pleasure to deal with! Very honest and straightforward with all of my needs ! I definitely recommend this place for everyone More

by Jables237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your positive review and your recommendation to our dealership! We're so happy that Tito was able to provide an honest and straightforward experience for you, and we're looking forward to assisting you with any other needs in the future!

August 11, 2018

Nubia was great. Pushed into warranty I did not agree to. Very little in explanations of the final paperwork. I was pushed into a warranty claiming it was part of the quote process.. So untrue we were never i More

by Jayne K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Castle Buick GMC of North Riverside responded

Jayne, we are concerned about your review and would like to learn more about what happened during your transaction. Please do not hesitate to reach out to Corey Owens cowens@castleguy.com so we are able to find out more.

August 08, 2018

Great car buying experience! Purchased multiple vehicles from castle auto group. Joe Genna and Tito always do a great job. This dealer is like no other ! Highly recommend to peopl More

by KATPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Aug 10, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your continued business with us, and are thrilled to hear that Joe and Tito always make sure you feel like a part of the Castle Family during every visit. Thank you for your recommendation, and we will see you next time!

August 03, 2018

Great customer service Excellent dealership with great customer service. Paul helped me out a lot with everything. I am a completely satisfied customer and will be visiting More

by Gabrielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beckett
Aug 07, 2018 -

Castle Buick GMC of North Riverside responded

Gabrielle, we're so happy to hear that Paul was able provide excellent customer service during your visit with us! Thank you for your positive review, and we're looking forward to seeing you in the future with any other needs you may have!

August 01, 2018

Very satisfied customer I was in the market for a new vehicle after mine was totaled. I found the vehicle I liked online, made an appointment to test drive it, and boy am I More

by mburns625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Jr.
Aug 07, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your journey to our dealership, and we're thrilled you were satisfied with your entire experience with us! Thank you for your kind words about Nubia and Joe, as it does not go unnoticed. Please feel free reach out in the future if you have any other needs, and we hope you are enjoying your new vehicle!

July 31, 2018

Worth the Drive I found a vehicle I was interested online and drove 50 minutes to Castle GMC. I worked with a salesman, Evan Moen, who was not pushy at all and was ex More

by TSmitty2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Moen
Jul 31, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for your positive review, T! We appreciate your commute to work with our dealership, and we're happy that Evan was able to create a great experience for you. We look forward to helping you again in the future!

July 29, 2018

Satisfied customer Brandon Rowe has assisted me with purchasing a couple Cars and i was given excellent service. I’m very happy with the options given. Thanks More

by Tharris8928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Brasil
Jul 30, 2018 -

Castle Buick GMC of North Riverside responded

We're happy to hear that Brandon was able to assist you with your purchase! We hope to see you again for any future needs!

July 21, 2018

Love the service! Bought a 2008 Chrysler 300 from castle, from the moment i inquired about the vehicle i was treared as though i was the only customer. Very rare. I ha More

by Rickgoez1215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driana Sanchez , Joe Genna
Jul 23, 2018 -

Castle Buick GMC of North Riverside responded

Rick, we appreciate your positive review and we're happy to hear that you had a great experience with our team! Thank you for your business, and we hope to see you in the future for any other needs!

July 12, 2018

Great Customer Service Joe Genna is a great general manager. He reached out to us and helped resolve a customer service issue. We learned a lot during the process. Thanks, More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna
Jul 17, 2018 -

Castle Buick GMC of North Riverside responded

We're very happy to hear that Joe was able to resolve any issues you experienced. We appreciate your business, and we hope to see you again for any future needs!

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