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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

September 18, 2018

Maricruz was the best!!!! This was my first time purchasing a car and i was so lucky & happy to be able to get Maricruz Roman to help me out!!! My Jeep patriot is amazing and i More

by ZoshiGaza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Castle Buick GMC of North Riverside responded

Zoshi, we're very happy to hear about your positive experience with us! We're thrilled to hear that Maricruz was able to help you find a great vehicle and provide excellent service along the way. Thank you for your recommendation, and we hope you're enjoying your new Jeep!

September 15, 2018

Great service by the entire staff! The best car buying experience i’ve Ever had! Justin Barnes, my sales rep, was personable and really worked hard to make the deal happen. He was very More

by John H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Barnes, Joe Genna
Sep 17, 2018 -

Castle Buick GMC of North Riverside responded

John, we're thrilled to hear that Justin and the rest of our team were able to provide an excellent experience during your visit with us! We appreciate your business, and look forward to assisting you with any future needs!

September 12, 2018

Ecellent sales and service Great sales and service always come here bought all the Buicks we have owned from Castle .We highly recommend there sales and service Justin is a good More

by sharyone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Joe Genna
Sep 13, 2018 -

Castle Buick GMC of North Riverside responded

Sharyone, we appreciate your continued business with us, and your kind words regarding Justin! We hope to see you again in the future for any other needs!

September 10, 2018

DISHONEST BUSINESS, STAY AWAY OF THIS PLACE Please read other client’s reviews about Castle Buick GMC North Riverside in Yelp, Cars.com, Better Business Bureau and Google reviews. I wish I had n More

by Pilar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Krok
Sep 17, 2018 -

Castle Buick GMC of North Riverside responded

Pilar, please reach out to Corey Owens at cowens@castleguy.com so we can assist you further.

Oct 04, 2018 -

Pilar responded

On 9/25/2018 11:46 am, via Better Business Bureau communication, I gave all the information about my account Joe Genna and Brian Krok requested to cancel the extended warranty and the gap. After 9 days NOTHING HAS BEEN DONE.

September 05, 2018

Efficient Our salesman Justin was fantastic. He was honest and knowledgeable. We bought our car because he made us feel comfortable. Keep him around! Your Gener More

by Natg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin, Corey Owens
Sep 10, 2018 -

Castle Buick GMC of North Riverside responded

We're thrilled to hear that Justin and Corey were able to provide a fantastic experience during your visit with us! We hope you're loving your new vehicle, and we hope to see you again in the future for any other needs!

September 03, 2018

I highly recommend Castle Buick I brought my 19 year old Buick Century to Castle Buick many times for maintenance and repairs. The Service Department was always efficient and profess More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Beckett
Sep 10, 2018 -

Castle Buick GMC of North Riverside responded

Bill, we appreciate your continued business with us and your trust in our dealership and staff! We hope you're enjoying your new Regal, and we look forward to seeing you in the future for any other needs!

August 27, 2018

Excellent Dealer This is the best dealership I have ever bought from and I have been buying new cars for over 30 years. They are very professional and straight forwar More

by LJG-NCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Aug 27, 2018 -

Castle Buick GMC of North Riverside responded

Thank you very much for your glowing review! We appreciate your business with us, and we're proud to have you as a member of the Castle family!

August 23, 2018

Great experience! Tito my salesman was a pleasure to deal with! Very honest and straightforward with all of my needs ! I definitely recommend this place for everyone More

by Jables237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your positive review and your recommendation to our dealership! We're so happy that Tito was able to provide an honest and straightforward experience for you, and we're looking forward to assisting you with any other needs in the future!

August 11, 2018

Nubia was great. Pushed into warranty I did not agree to. Very little in explanations of the final paperwork. I was pushed into a warranty claiming it was part of the quote process.. So untrue we were never i More

by Jayne K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Castle Buick GMC of North Riverside responded

Jayne, we are concerned about your review and would like to learn more about what happened during your transaction. Please do not hesitate to reach out to Corey Owens cowens@castleguy.com so we are able to find out more.

August 08, 2018

Great car buying experience! Purchased multiple vehicles from castle auto group. Joe Genna and Tito always do a great job. This dealer is like no other ! Highly recommend to peopl More

by KATPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Aug 10, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your continued business with us, and are thrilled to hear that Joe and Tito always make sure you feel like a part of the Castle Family during every visit. Thank you for your recommendation, and we will see you next time!

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