Back

Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Contact Dealership

7400 West Cermak Road

North Riverside, IL

60546

Directions

By Type

Showing 804 reviews

November 01, 2018

Delivery process was mediocre My initial visit was fine to test drive and talk about the possibile purchase. Over the phone we agreed on a price and I set up an appointment time t More

by RHWADDELL90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Corey Owens, Lou Mathews
Nov 06, 2018 -

Castle Buick GMC of North Riverside responded

We apologize for any difficulties experienced during your time with us. We wholeheartedly appreciate your business and patience. Please reach out to Corey Owens at cowens@castleguy.com at your earliest convenience so we can assist you further with your situation.

November 01, 2018

Excellent service I am very pleased with the low-key approach I experienced. Salesperson, Tito, is terrific. I appreciate the low-key no-pressure approach. It made b More

by RGUNNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

We're so happy that Tito was able to alleviate the pressure and make you feel comfortable during your experience with us! We hope you're loving your new Encore, and we're looking forward to assisting you again in the future!

October 29, 2018

Louis Mathews-sales consultant I visited Castle Buick and was more than please with the sales guy Louis I have already referred friends and family...one of a kind!! very informative More

by ieshaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Mathews
Oct 31, 2018 -

Castle Buick GMC of North Riverside responded

Iesha, we're so happy to hear about your positive experience with us, and we appreciate your recommendation! We're glad that Louis could help you get into a new vehicle, and we're looking forward to assisting you with any future needs!

October 24, 2018

EXTREMELY SATISFIED CUSTOMER I cannot say enough good things about this dealership. They were very helpful and accommodating. I now have the car that I have been searching for and More

by Koalafied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Castle Buick GMC of North Riverside responded

Thank you very much for your kind words about Che and our dealership as a whole! We're always happy to help, and we're looking forward to assisting you again in the future!

October 14, 2018

Great job Corey was great with everything ! My lease was up and I couldn’t decided what to get next. They helped me with my budge to get exactly what I wanted. More

by Acadia driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Oct 15, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your kind words about Tony and the rest of our team! We're so happy to hear that you're loving your new Acadia, and we're looking forward to assisting you again in the future with any other needs!

October 12, 2018

Great customer service! Tom Reggio was very helpful and professional.Help me with questions and listened to my needs.I didn't waste my time and I am happy with the care and o More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Riggio
Oct 15, 2018 -

Castle Buick GMC of North Riverside responded

Patricia, we're happy to hear that Tom was able to provide you with a great experience during your visit with us! We're glad that you left happy after your experience, and we're looking forward to assisting you again in the future!

October 02, 2018

Honestly the best sales experience I've ever had! Olivia is the internet sales partner and she listened to my needs and my list of requirements for desired vehicle. The one thing that happens in an ex More

by CountryCadilac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Montoya, Joe Genna
Oct 08, 2018 -

Castle Buick GMC of North Riverside responded

We're thrilled to hear about your excellent experience with Olivia and the rest of our team! We're so happy that we were able to exceed your expectations during your time with us, and we're looking forward to helping you out with any future needs!

October 01, 2018

Great customer service! The customer service was beyond what we expected! From the moment we walked in we were greeted by Nubia and immediately started taking about what our More

by Letty28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Castle Buick GMC of North Riverside responded

Letty, we're thrilled to hear that Nubia was able to provide you with exceptional customer service during your time with us! We're happy to hear that we could help you find the perfect car for your family, and we're looking forward to assisting you with any future needs!

September 25, 2018

Great dealership Nubia was very helpful and professional if your planning buy a car or truck ask for Nubia she help me with all my questions and she wait for me at the More

by Npspsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aj
Sep 26, 2018 -

Castle Buick GMC of North Riverside responded

We're very happy to hear that Nubia was able to answer all of your questions and provide a great experience for you during your visit with us! We appreciate your business with us, and we're looking forward to seeing you again for any future needs!

September 19, 2018

Tom was amazing! We had driven from Rockford, IL to purchase a car from a different dealer in the area but found their salesman to be dishonest so we ended up at castl More

by Camaro2ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Riggio
Sep 20, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for trusting our dealership to find you the perfect car! We're happy to hear that Tom was able to assist you and provide a great experience during your visit, and please do not hesitate to reach out for any future needs!

...
36
...