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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

November 05, 2018

Splash guards installed My recent service at Castle Buick in North Riverside was due to the fact that I had ordered splash guards to be installed on my new 2018 LaCrosse. Wh More

by quik442
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I initially worked with A.J. in the service dept. who addressed all my needs. My visit was also followed up with Rudy Escareno who ordered the special splash guards for my vehicle
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

We're thrilled to hear that our service department was able to "wow" you with their knowledge and professionalism! We appreciate your business with us, and we're looking forward to your next visit!

November 05, 2018

Awesome experience Thank you to Raul and manager Steve. Both were super friendly, informative, personable and so pleasant to do business with. I appreciate the speedy ti More

by patk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul and manager Steve
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your positive review, Pat! We're happy that Raul and Steve were able to make your service appointment a fast and pleasant experience, and we're looking forward to assisting you with any future needs!

November 05, 2018

Got a new vehicle I came into the dealership to trade in my other SUV, was introduced to Brandon and I went home with my original vehicle plus a new one More

by carmelliadockery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

Carmellia, we're happy to hear that Brandon was able to give you the best of both worlds during your visit with us! We hope you're enjoying your new SUV, and please don't hesitate to reach out with any other needs!

November 05, 2018

Looking To Purchase A New Car I went in looking to purchase a new , and with the help of Corey & Check, I Was Able To Do So!!! They Were Amazing!!! They Made Sure That My Needs More

by monica_brownlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

Monica, we're so happy that Che and Corey could help you find the perfect new vehicle! We wholeheartedly appreciate your recommendation, and we're looking forward to your next visit!

November 04, 2018

The bed Everyone was very patient and knowledgeable also they keep at all times my budget in mind . Especially Tom great person very understandable and treat More

by Anyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your kind review, and we're so happy that Tom and Maricruz were able to make it a great experience for you! We're looking forward to assisting you again in the future with any other needs!

November 04, 2018

Trade in and used car purchase My wife and I decided to downsize a vehicle from an SUV to a sedan, and she shopped around online looking for the best deals. After the online search More

by RYANVENHORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

Ryan, we're thrilled to hear that Che was able assist you and your wife during your vehicle hunt! We're happy that you chose Castle for your purchase! Please don't hesitate to reach out with any other needs, as we're looking forward to assisting you again in the future!

November 03, 2018

Nice people to do business with very large selection After the whole deal was done the salesman he handed me one key and one remote I told him that there should be two keys and he said that there was no More

by DASIEGERS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Moen
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

We appreciate your positive review, and apologize that we were only able to provide one key for you. If you would like to discuss your situation further, please don't hesitate to reach out to Corey Owens at cowens@castleguy.com at your earliest convenience.

November 02, 2018

Awesome dealership, and great people to deal with I love this place. They are on top of all my problems and concerns. Friendly and caring. Always make sure your happy with what you need done. Excellen More

by g_pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

We wholeheartedly appreciate your glowing review! We're happy to hear that we are always able to stay on top of your needs during each visit. We're happy to have you as a member of the Castle family!

November 02, 2018

Awesome Personal are friendly and work with you to get tge best deals. Very cleand and nice enviroments. What can I say everyone is very polite. More

by DAIS22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

Thank you very much for your positive review! We appreciate your kind words and business with us, and we're looking forward to your next visit!

November 01, 2018

Good experience Good dealer. Was not pushy to make a sale and were able to meet my number. Only downside was the time to close the deal took a very long time and when More

by JOSEPH.M.BONOMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Evan Moen
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

Joseph, we sincerely appreciate your honest review and your patience during your time with us! We're happy that Evan was able to play a big part in your positive experience with us. Please don't hesitate to reach out with any future needs!

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