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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
804 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 804 reviews

November 27, 2018

The best Castle Buick is the best of the best I recommend everybody the ask me for a good car and price and sent them straight to Tito Villalvazo and Jose Roma More

by P_DAWGG357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Hi, thank you for choosing Castle Buick GMC , we truly value your review.

November 26, 2018

Amazing Great, patient, understanding and quick help through this new purchase for us. Super friendly staff that truly took the time to understand my needs. H More

by Vivian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Vivian, we sincerely appreciate your kind words about your experience with us. We're so happy that our friendly staff were able to assist you with your newest vehicle purchase. We wholeheartedly appreciate your continued business with us, and we hope to see you again in the future!

November 26, 2018

It was an over all great experience. I am leasing a Nissan Rogue, my contract is up in a month so I went online and met with a few other dealerships. This place was the one I felt the mos More

by Mlr2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Beckett
Nov 26, 2018 -

Castle Buick GMC of North Riverside responded

We're so happy to hear about your positive experience with Paul! We hope you're enjoying your new Terrain, and we sincerely appreciate your trust in our business. Please don't hesitate to reach out with any future needs, as we're looking forward to assisting you again!

November 26, 2018

Upset 😡 My car was towed in 3 weeks in a row and they still didn’t take responsibility instead I was made file a insurance claim knowing it was there fault. More

by micah2451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aj
Dec 11, 2018 -

Castle Buick GMC of North Riverside responded

Micah, we are concerned about what happened to you and would like to know more so we are able to learn more about your situation. Please feel free to reach out to Corey Owens at cowens@castleguy.com at your earliest convenience.

November 24, 2018

Awesome Car Buying Experience! I purchased a 2019 Acadia today. I must say that my experience was great from start to finish. The managers and my sales person, Evan, made sure that More

by ann2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Moen
Nov 26, 2018 -

Castle Buick GMC of North Riverside responded

Ann, we're thrilled to hear about your awesome experience with Evan and our team as a whole! We hope you're loving your new Acadia, and please don't hesitate to reach out with any future needs!

November 24, 2018

unhappy over charged, unhappy, i don't trust that my well being was considered. a customer should not fear the cost will be far from what it should be as in m More

by corinneramone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
arnold
Nov 27, 2018 -

Castle Buick GMC of North Riverside responded

Corrine, we are sorry that you feel this way after your experience with us, as we never want to give off the impression that we are overcharging our customers. If you would like to discuss your situation further, please reach out to Corey Owens at cowens@castleguy.com at your earliest convenience.

November 20, 2018

I was very happy That was really nice really friendly and they made me feel comfortable enough to buy a truck from there Dealership my notes could of been lower More

by ANGELASMITH532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

Angela, we're so happy to hear about your positive experience with us! We're glad that we were able to help find you a new truck. Please don't hesitate to reach out with any future needs!

November 20, 2018

Very professional I had a very professional experience everyone was very pleasant. I would recommend my family and friends in their next auto purchase, as I feel they a More

by GILBERTOESCARENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy Escareno , Corey Owens
Nov 20, 2018 -

Castle Buick GMC of North Riverside responded

Gilbert, we're so happy to hear about your positive experience with us, and we appreciate your recommendation! We hope to see you again in the future!

Nov 26, 2019 -

GILBERTOESCARENO responded

Thank you

November 19, 2018

Service There is always hidden fees for everything...I have full coverage & paid alot of extra money to have bumper to bumper, & there is always something tha More

by jmfshadow72
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Che Bess
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2018

Not good. can never get a straight answer Took my car in to be serviced had all documents that was needed received a call saying they didnt see what i stated to them about my car so in other w More

by dionne5811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lt
Nov 26, 2018 -

Castle Buick GMC of North Riverside responded

Dionne, we are very concerned about your experience and urge you to reach out to Corey Owens at cowens@castleguy.com at your earliest convenience so we can find out more about what happened during your visit. We look forward to speaking with you!

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