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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
803 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 803 reviews

December 03, 2018

Great people quick to help in any situation that has to do with your vehicle service is quick and on point thanks for the help More

by mguzmanjr79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul service
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for your review, we are glad our service team could assist you.

December 03, 2018

Good job. I have 4 Cars from your company because of the service you had with buying a car with your dealer. But not sure if I would buy another car with Castle More

by My GMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Uginchus
Dec 11, 2018 -

Castle Buick GMC of North Riverside responded

We wholeheartedly appreciate your review and your past business with us. Please reach out if we can assist you with any future needs or if you would like to discuss your situation!

December 03, 2018

Poor customer service So I took my truck for oil change and my sun visor mirror was broken. It was order by service person LT and it took 5 weeks for me to get it. I had to More

by tea2swt
Recommend Dealer
No
Employees Worked With
Corey Owens, Steven Uginchus
Dec 11, 2018 -

Castle Buick GMC of North Riverside responded

We sincerely appreciate your business with us, and we apologize for any miscommunication that may have happened during your service experience with us. If you could reach out to Corey Owens at cowens@castleguy.com at your earliest convenience so we can assist you further it would be much appreciated!

December 03, 2018

Excellent crew The service crew is one of the best in town. They the experience worth coming in. If there were more service teams like this one, people would be more More

by perkfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT, Corey Owens
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Hi, Thank you for the review. Our team is very happy to hear you received an excellent experience taking your vehicle to service with us. We are more than happy to assist you again in the future.

December 03, 2018

Professional, very accommodating, very nice people This was second time that we came to the dileoship. We were very happy the first time and we were very happy this time as well. Very friendly and nice More

by ANAGASIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Corey Owens
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Hello Ana & Dejan , thank you for choosing Castle Buick, we are very happy to hear that you were assisted professionally and our team provided you with an outstanding service throughout your visit with us. Enjoy your cars! We can wait to assist you again!

December 01, 2018

Rating for new lease This is my third time leasing with them. I worked mainly with Corey. The openness and honesty you get from them is amazing. They want what’s in yo More

by Tpatel79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy, Corey Owens
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for your Review, this feedback is critical for the success of our team and we appreciate you taking the time, We look forward to assisting you again.

November 30, 2018

The team that takes care I did NOT buy my Buick from castle, but the service I receive is stellar to compared to any dealership in the area. When I have problems with my vehi More

by lippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT in service, and young lady who takes care of loaner cars (name unknown) very friendly ALL the time.
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for the Review, we are very happy to provide you with the best service for your Buick always!

November 30, 2018

25,000 mile maintenance I originally went in for a routine oil change. Service rep told me I’m due for my 25K maintenance check. I decided to opt for that service. I asked ho More

by faytlone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Thank you for the review, our service team is excited to hear that you were provided an outstanding service throughout your visit with us!

November 27, 2018

Excellent customer service Excellent communication and easy to deal with. Ernest was an excellent salesman and easy to work with, answered all my questions and went over the car More

by CHRISROWLEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Hi, thank you for taking the time to share your valuable review with us! We are glad to hear our team provided an excellent service to your needs.

November 27, 2018

The best Castle Buick is the best of the best I recommend everybody the ask me for a good car and price and sent them straight to Tito Villalvazo and Jose Roma More

by P_DAWGG357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Castle Buick GMC of North Riverside responded

Hi, thank you for choosing Castle Buick GMC , we truly value your review.

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