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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

January 15, 2019

Warranty work I needed some warranty work on my 2018 Buick Regal GS. I was given a loner car which I had for a week. Castle was waiting for parts. My car was repair More

by jborowiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Uginchus
Jan 16, 2019 -

Castle Buick GMC of North Riverside responded

We're glad to hear you and the Buick Regal were taken care of and we appreciate your positive review. It's always a good idea to bundle the work and get the blades and oil changed and have the tires rotated. Smart maintenance planning! We look forward to your next visit and wish you happy road trips.

January 14, 2019

Better than before Better Service than before Great Service this time tires got rotated and reset button was done and tires had air all the way around very good. More

by bishop9182002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the kind review while your vehicle was being serviced. We hope you had some time to sit back and enjoy the coffee while your tires were rotated. We look forward to your next visit!

January 14, 2019

I love it e I love everything no complaints about nothing I had my coffee my phone and the wait feels less than I thought I like the they have popcorn very yummy More

by Leticialagunas@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name , Steven Uginchus
Jan 16, 2019 -

Castle Buick GMC of North Riverside responded

Hi Leticia, We're glad you took the time to come and take care of your vehicle. It's nice to fill the time with coffee topped off with a little popcorn. We appreciate your positive review and wish you safe travels on the road.

January 12, 2019

Great customer service Paul worked with us to secure an affordable deal, with my not so perfect credit. He helped us secure a god finance deal. Thanks Pual! More

by ASIA42488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Paul Beckett
Jan 16, 2019 -

Castle Buick GMC of North Riverside responded

We're glad to hear Paul was able to find a good fit with a new vehicle and financing. We work diligently to find the right rate so our customers can drive off the lot happy and satisfied. Thank you for the positive review!

January 12, 2019

Great service. Very good overall experience. I have been doing business with Castle Buick GMC for many years and I have never been disappointed. Have recommended Ca More

by SHAYSHAY36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Owens, Lou Mathews
Jan 16, 2019 -

Castle Buick GMC of North Riverside responded

We appreciate your loyalty and confidence in our dealership and vehicles. Our goal is to take care of our customers and to provide the best in service possible. Thank you for your positive review and we look forward to your continued business.

January 11, 2019

Outstanding Service Center Hello, I am a regular at Castle Buick GMC Dealer and Thanks to Lonell and AJ for the super customer service and for making m feel like family a More

by aleidarobles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonell / AJ / Corey Owens / Ernest Bell
Jan 11, 2019 -

Castle Buick GMC of North Riverside responded

Thank you very much for taking your time to review us! We value very much all of our customers, that's why we are committed to always provide the best customer service possible! We look forward to assisting you again in the future!

January 10, 2019

Tire Replaced Service technician Raul was great!!! He was knowledgeable Friendly and beyond nice!!! Took care of my car and I am very pleased. It was a pleasure wo More

by holmescarolyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul, Corey Owens, Lou Mathews
Jan 11, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for trusting Castle with your vehicle service, we look forward to assisting you again in the future!

January 10, 2019

Castle Buick GMC always treats me like family . They are courteous and always willing to go above and beyond. Corey, Ernie, LT and Arnold, just to name a few, have provided excellent service to me More

by gcleft44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonell "LT" Turner, Corey Owens
Jan 11, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for taking your time to review our service department and trust us with your vehicles. We look forward to assisting you again in the future!

January 09, 2019

Awesome Corey and Tito always come through when the going gets tough. Been dealing with Castle Buick for years and always satisfied with Corey and Tito’s expe More

by MaryG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Jan 09, 2019 -

Castle Buick GMC of North Riverside responded

Thank you trusting Castle Buick, We look forward to assisting you again in the future!. Congratulations on your new purchase!

January 08, 2019

Excellent Experience Evan and Joe Genna were awesome. Turned an awful day into a wonderful day! Thanks so much! My second car from this location and won’t be the last. More

by lcr
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Evan Moen
Jan 09, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for your trust in Castle, we value our loyal customers! We look forward to assisting you again in the future!

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