Back

Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
Contact Dealership

7400 West Cermak Road

North Riverside, IL

60546

Directions

By Type

Showing 798 reviews

January 22, 2019

Excellent Service On time for scheduled appointment. Follow up and Folow through. Great! All employees I encountered was professional and friendly. I will tell all my More

by tonyasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can, Steven Uginchus
Jan 24, 2019 -

Castle Buick GMC of North Riverside responded

Hi Tonya! We are happy to hear that you had a great experience at Castle Buick GMC. We look forward to working with you in the future.

January 22, 2019

Making an appointment is fast. Everyone is friendly snd hrlpful. The sales rep.s explains in detail and reviews all information to make sure you understand your options. They also f More

by mmguerra50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the wonderful review. We are glad to hear that you are satisfied with both of your truck purchases!

January 21, 2019

Service The service Dept was very through and professional. AJ was very attentive with updates pertaining to my service. Exceptional service as well as the qu More

by YEAHYEAHYEAHDOIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for letting us know that AJ was able to give you exceptional service. We look forward to working with you again.

January 21, 2019

Excellent Service They were very friendly, helpful and they have the best prices. They are great people to do business with. They serviced my car and I love the free ca More

by renitacraft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the positive review! We are happy that you had a great experience at Castle Buick GMC of North Riverside! We look forward to servicing your car in the future.

January 21, 2019

Thank you Brandon Loved the dealership and Brandon was great I was in and out with no problem and got the car I wanted. Thank you all for all the help More

by REGINERANDALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

Hi Regine! Thank you for your positive review. Have fun with your new car!

January 21, 2019

Cordial, helpful and diligent sales staff. The sales staff, Ernie Bell in particular, was attentive, persistent without being too aggressive or annoying and, ultimately, successful in getting u More

by jpdowd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

We are glad hear that Ernie and the sales staff was able to assist you and help you get the car you wanted!

January 19, 2019

Horrible besides Paul. He’s the only reason I gave 1 star No words can explain my experience. I should have listened to people when they said don’t go to Castle the first time after their experiences More

by greeneyes1001
Recommend Dealer
No
Employees Worked With
Jose Roman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Beckett
Jan 23, 2019 -

Castle Buick GMC of North Riverside responded

We would like to learn more about what happened so we can help remedy your issue. Please reach out to Corey Owens at cowens@castleguy.com at your earliest convenience so we can explore your problem, as learning about your experience is the only way we can assist you further.

January 17, 2019

Excellent salesmanship The salesman was very knowledgeable about the vehicle and very helpful all the way through. Rudy was also helpful at the end of the process I want mo More

by masters1880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Owens, Lou Mathews
Jan 17, 2019 -

Castle Buick GMC of North Riverside responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Rudy is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

January 16, 2019

Very nice Sales person I had a very good experience and I was very pleased with the purchase and Paul the sales person he was a very good person to deal with I recommend you More

by JOYBABYYOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Genna, Paul Beckett
Jan 17, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for your five-star rating and positive experience purchasing a new vehicle with the help of Paul. We look forward to seeing you for any questions or service you may need. Congratulations on the new purchase.

January 16, 2019

Amazing! Great customer service. Vey nice location. Location has a kids room. Sales person was very knowledgeable and had excellent customer service. The entir More

by KRAMIREZ_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Castle Buick GMC of North Riverside responded

We always want to hear back from our clients and we're glad you and the kids had such a positive experience with us! We sincerely value your business and look forward to your next visit!

...
26
...