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Castle Buick GMC of North Riverside

North Riverside, IL

3.9
802 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 802 reviews

February 11, 2019

Great service L.T is a hard working person he makes sure everything is done right and explain to you the overall of your service and things you might want to get do More

by bthomas12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Che Bess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nubia Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : L.T in service , Corey Owens, Lou Mathews, Paul Beckett, Tom Riggio, Evan Moen
Feb 14, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for your kind review. It is great to hear that L.T. and the service team delivered you exceptional service on your car. We look forward to working with you again in the future.

February 11, 2019

Initial review excellent, upon closer review, not as good. Requested service great. "Volunteer" service not good. Discovered (on Interstate) 3 days after service that all 4 tires are underinflated. 3 were not More

by chappy451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lou Mathews, Paul Beckett, Tom Riggio, Evan Moen, Steven Uginchus
Feb 21, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for sharing your experience and your feedback. We appreciate you choosing us and look forward to working with you again in the future!

February 08, 2019

Purchased a used vehicle Tom Riggio was a very easy salesman to work with. He helped me finance my first car, and answered all of my questions very thoroughly. More

by AJGENGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Driana, Joe Genna, Tom Riggio
Feb 11, 2019 -

Castle Buick GMC of North Riverside responded

Congrats on your new car!! We're happy we could get you the perfect car at the best price at Castle Buick GMC. We're glad to hear that Tom went above and beyond to ensure you received the best car-buying experience possible!

February 08, 2019

Great They were very nice work done promptly. The aasociate checked to see if service were goung to be under contract. They took the time and drove me ho More

by toti_loza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Uginchus
Feb 11, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the kind review of the Castle Buick GMC service department! We appreciate your business and look forward to servicing your car in the future.

February 06, 2019

Fast, professional and friendly!! I been going to this dealer for over two years and the service is great. I recommend this place. Ask for Arturo. He's amazing! More

by NURIMARQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Jurado
Feb 07, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the review and recommendation! We appreciate your business and look forward to servicing your car in the future.

February 04, 2019

Great Service at Castle Buick GMC of North Riverside, It was one of the coldest days on record. I had to get my vehicle to the dealership as I was having problems with the car starting.. Lonell Turner mad More

by padickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonell Turner
Feb 05, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the kind review. It is great to hear that Lonell and the service team were able to fix your car issues and make you feel comfortable in your car again! We look forward to servicing your car again.

February 04, 2019

Helpful, courteous & quick-especially LT Hassle free & took the time to explain the issues. My vehicle was serviced in one day. Also, I was given a loaner which was appreciated! More

by snowwis27
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT - service mgr
Feb 05, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the review! Happy to hear that your service at Castle Buick GMC was easy and explained well.

February 04, 2019

Bad buy The worst thing I ever done was purchase a car from this dealer . I've had problems with it at least once a month sine I got it. You guys are con arti More

by anthonykhufu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Steven Uginchus
Feb 06, 2019 -

Castle Buick GMC of North Riverside responded

Anthony, we are concerned about your comments and would like to find out more information about your situation. At your earliest convenience, please reach out to our General Manager Corey Owens at cowens@castleguy.com.

February 03, 2019

Great experience Gabriel and Tom Hackett were awesome. They took the time to show us several different vehicle models and treated my wife and I like royalty. This is w More

by Mike24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Feb 05, 2019 -

Castle Buick GMC of North Riverside responded

Hi Mike, thanks for the great review! We're happy to hear that Gabriel and Tom made sure you were well accommodated throughout the process of purchasing your vehicle. We're glad you're enjoying your new car and we look forward to working with you again in the future.

January 29, 2019

Wonderfull experience buying my Buick Ancore 2019. I am very satisfied with the purchase of my Buick Ancore 2019, in the Castle agency. Mr. Badding and the staff were very kindly and helped me in all More

by magdalenar530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Badding
Jan 31, 2019 -

Castle Buick GMC of North Riverside responded

We are so glad you're enjoying your Buick Ancore 2019! We're happy to hear that you had such a great experience with Stefan, and that he made sure you were well accommodated throughout the process of purchasing your vehicle. We look forward to working with you again in the future.

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