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Castle Buick GMC of North Riverside

North Riverside, IL

4.0
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 798 reviews

February 06, 2019

Fast, professional and friendly!! I been going to this dealer for over two years and the service is great. I recommend this place. Ask for Arturo. He's amazing! More

by NURIMARQUEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Jurado
Feb 07, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the review and recommendation! We appreciate your business and look forward to servicing your car in the future.

February 04, 2019

Great Service at Castle Buick GMC of North Riverside, It was one of the coldest days on record. I had to get my vehicle to the dealership as I was having problems with the car starting.. Lonell Turner mad More

by padickens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonell Turner
Feb 05, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the kind review. It is great to hear that Lonell and the service team were able to fix your car issues and make you feel comfortable in your car again! We look forward to servicing your car again.

February 04, 2019

Helpful, courteous & quick-especially LT Hassle free & took the time to explain the issues. My vehicle was serviced in one day. Also, I was given a loaner which was appreciated! More

by snowwis27
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT - service mgr
Feb 05, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the review! Happy to hear that your service at Castle Buick GMC was easy and explained well.

February 04, 2019

Bad buy The worst thing I ever done was purchase a car from this dealer . I've had problems with it at least once a month sine I got it. You guys are con arti More

by anthonykhufu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernest Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Owens, Steven Uginchus
Feb 06, 2019 -

Castle Buick GMC of North Riverside responded

Anthony, we are concerned about your comments and would like to find out more information about your situation. At your earliest convenience, please reach out to our General Manager Corey Owens at cowens@castleguy.com.

February 03, 2019

Great experience Gabriel and Tom Hackett were awesome. They took the time to show us several different vehicle models and treated my wife and I like royalty. This is w More

by Mike24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Feb 05, 2019 -

Castle Buick GMC of North Riverside responded

Hi Mike, thanks for the great review! We're happy to hear that Gabriel and Tom made sure you were well accommodated throughout the process of purchasing your vehicle. We're glad you're enjoying your new car and we look forward to working with you again in the future.

January 29, 2019

Wonderfull experience buying my Buick Ancore 2019. I am very satisfied with the purchase of my Buick Ancore 2019, in the Castle agency. Mr. Badding and the staff were very kindly and helped me in all More

by magdalenar530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Badding
Jan 31, 2019 -

Castle Buick GMC of North Riverside responded

We are so glad you're enjoying your Buick Ancore 2019! We're happy to hear that you had such a great experience with Stefan, and that he made sure you were well accommodated throughout the process of purchasing your vehicle. We look forward to working with you again in the future.

January 28, 2019

rings and pistons after the scheduling was worked out, everything went fine. I think GMC could have helped me out sooner, but Castle did all that it could to get my ca More

by brucehammer24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L.T AND GIRL IN CAR RENTAL
Jan 29, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for your kind words and review. If you need more help, our team is available to talk -- safe travels!

January 28, 2019

Wonderful Castle Buick Me . Bell in sales is Wonderful always helpful & caring love him ???????????? L.T. Is Wonderful at castle Buick in service ?????????????? Love Castle More

by latanyaneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : L.T in service Wonderful
Jan 29, 2019 -

Castle Buick GMC of North Riverside responded

Thank you for the review! We greatly appreciate your business and we're thankful you chose us!

January 28, 2019

Oil change and flat tire Your service department is the BEST" This is my second time buying a car from you guys and both times I had the worst experience ever with the sales t More

by horozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Raul
Jan 29, 2019 -

Castle Buick GMC of North Riverside responded

Hi Hilda, thank you for the kind review for our service team. We appreciate you taking the time to give us feedback and would like to hear more about experience. Please contact Corey Owens at cowens@castleguy.com at your earliest convenience so we can improve our efforts in the future.

January 27, 2019

entire staff was very helpful The entire sales staff including managers were informative and very helpful in many ways. They went out of there way to accommodate and satisfy. Would More

by DGLASSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Villalvazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Genna, Corey Owens
Jan 28, 2019 -

Castle Buick GMC of North Riverside responded

Thanks for the great recommendation! We're happy to hear that you had such a great experience, and that the entire staff made sure you were well accommodated throughout the process of purchasing your vehicle. We look forward to working with you again!

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