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Castle Buick GMC of North Riverside
North Riverside, IL
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 798 reviews
March 11, 2019
Service I always received excellent service at Castle. However my complaint is not with the service dept. On my last visit it was explained to me that becaus I always received excellent service at Castle. However my complaint is not with the service dept. On my last visit it was explained to me that because the issue has not yet been resolved service dept. has to contact manufacturer. They did not have a loaner car available so they gave me an appt. to bring it back in. They were able to reset code so engine light would go off. The issue is that I now have to hope the engine light comes back on before my appt. I have been having the same issue with my car since I purchased in 2016. I am still covered by the warranty but a little nervous that this issue will continue to happen after warranty expires. More
by latrice_b
Verified CustomerEmployees Worked With
AJ
March 11, 2019
Great Customer Service! Was referred to go see Corey. He saw me right away without an apt. and had Lou assist me as well. Both of them stayed long after closing time to make Was referred to go see Corey. He saw me right away without an apt. and had Lou assist me as well. Both of them stayed long after closing time to make my deal happen that night! I'm very happy with the purchase of my new car and the Customer Service provided to me. Lou & Corey were great, which made the process all the better and stress-free. They truly care about their customer's and I highly recommend Castle dealership! More
by FRANCHEZ1983
Employees Worked With
Corey Owens, Lou Mathews
March 11, 2019
Great experience. All personnel very friendly Ernie was a very friendly and helpful sales rep. Highly recommended. He is very knowledgeable about the product. Has a great disposition and not overb Ernie was a very friendly and helpful sales rep. Highly recommended. He is very knowledgeable about the product. Has a great disposition and not overbearing. More
by Babarry1
Employees Worked With
March 11, 2019
Professionalism The people at this place are total professional --- I am always treated with kindness and respect. I recommend this dealership and service center to The people at this place are total professional --- I am always treated with kindness and respect. I recommend this dealership and service center to family and friends. More
by toni.kincanon
March 11, 2019
Great service. Very friendly Tito was friendly and made me feel comfortable threw the entire process and also did not have to spent all night making the purchase. Great Experien Tito was friendly and made me feel comfortable threw the entire process and also did not have to spent all night making the purchase. Great Experience!!! More
by BKFST59
March 09, 2019
Superior Customer Service from a Great Local Dealership! Castle Buick GMC of North Riverside is committed to GREAT CUSTOMER EXPERIENCES! If your looking to Purchase/Service a Vehicle this is THE BEST PLACE, Castle Buick GMC of North Riverside is committed to GREAT CUSTOMER EXPERIENCES! If your looking to Purchase/Service a Vehicle this is THE BEST PLACE, from Management/Vehicle Service Team! Committed toContinued Customer Service with a SMILE! Thanks for being the Best Choice for our Community! Together Everyone Achieve More. # TEAM More
by OBEDA01
Employees Worked With
Other Employees :
Team CASTLE BUICK GMC, Corey Owens, Lou Mathews, Steven Uginchus
March 08, 2019
Great service, great value Ernest Bell was my sales person, straight forward great customer service and without a doubt a visit at castle Buick, my family appreciates the servic Ernest Bell was my sales person, straight forward great customer service and without a doubt a visit at castle Buick, my family appreciates the services More
by JROBLEDO803
March 07, 2019
Great service, just bought my second car, from Castle, excellent service, my salesperson Evan, was Great, Nice and courtesy. And the service dept, is Great service, just bought my second car, from Castle, excellent service, my salesperson Evan, was Great, Nice and courtesy. And the service dept, is Great also. More
by ALTHWALT
Employees Worked With
Joe Genna, Evan Moen
March 07, 2019
Great staff Leonell is suck a professional. Any time I come in he is so cordial attentive and makes sure all my concerns are addressed. He is an asset to this dea Leonell is suck a professional. Any time I come in he is so cordial attentive and makes sure all my concerns are addressed. He is an asset to this dealership More
by 4ada.rivera
Employees Worked With
Leonell
March 07, 2019
Purchase of Buick Regal We initially went to Castle to look at the Regal but from the time we walked in the door the experience was top notch. Very knowledgeable about the ca We initially went to Castle to look at the Regal but from the time we walked in the door the experience was top notch. Very knowledgeable about the car and transparent on the pricing. We would recommend Castle to others More
by SH617
