Castle Buick GMC of North Riverside

New Yukon Denali Lou was very courtesy and to the point. He made the transaction promptly and in a professional manner. He check the vehicle to make sure everything Lou was very courtesy and to the point. He made the transaction promptly and in a professional manner. He check the vehicle to make sure everything was as listed. More

Great experience I went to GMC today and i got great deals and worked with awesome people especially Gabriel in sales. Hands down on the customer service. I went to GMC today and i got great deals and worked with awesome people especially Gabriel in sales. Hands down on the customer service. More

Job well done Came to have a flat tire taken care but met with Brandon to discuss my lease. Brandon was so helpful treated me like family he has not seen for a whil Came to have a flat tire taken care but met with Brandon to discuss my lease. Brandon was so helpful treated me like family he has not seen for a while and remembered three years ago when I picked up my first lease with Castle Buick. Because of his friendly approached and his patience in explaining to me my options, I ended up with a new lease and driving home with another Encore. Rudy and Oscar were both great in explaining financial issues and Henry to get me insurance coverage comparisons. BTW, thanks to Lionel for getting the car I brought in serviced. You have a great team, keep it up!...".......Aida Hill More

great Maricruz Roman goes out of her way to help.If U ask her a question she goes 100% to find a answer and makes sure everything is up to par. she is p Maricruz Roman goes out of her way to help.If U ask her a question she goes 100% to find a answer and makes sure everything is up to par. she is polite and fast and makes sure that the customer is taken care of. There should be more sales people like her. She really enjoys her job and it shows in her results Thank's More

They care about my satisfaction! When I bought my Buick Encore in October, 2018, we noticed a small nick in the glass of the rear door. They were willing to schedule the repair/replac When I bought my Buick Encore in October, 2018, we noticed a small nick in the glass of the rear door. They were willing to schedule the repair/replacement immediately, but due to family issues, I could not schedule until February, 2019. They took my car, and through no fault of their own could not replace the glass until several weeks later. In the meantime, they arranged for a loaner vehicle, which was even newer and nicer than mine! They kept me updated every week as to the car's status. When I picked up my car, I noticed some gouges on the bumper of my car which were not there when I gave them the car. Right away, they apologized for the damage and scheduled me for a repair. I don't care how long it takes to fix as long as it does get fixed and I am taken care of with excellence, as I have been. Arnold and the head of the service department have been attentive and professional. I highly recommend Castle Buick! More

Service maintenance Easy to make an appointment, fast service, waiting area was clean which Has the choice of tv, or quiet area. Free coffee and snack vending machines. Easy to make an appointment, fast service, waiting area was clean which Has the choice of tv, or quiet area. Free coffee and snack vending machines. More

Excellent service Good service, people are very nice. I recommend this dealership . This is my second vehicle I bought there. they explain everything you need to know Good service, people are very nice. I recommend this dealership . This is my second vehicle I bought there. they explain everything you need to know More

Service Brought my Tahoe in for service, AJ took care of me like always never have a time when AJ or LT helps Me, they never screw me over, Brought my Tahoe in for service, AJ took care of me like always never have a time when AJ or LT helps Me, they never screw me over, More