Castle Buick GMC of North Riverside

Thank you for a great experience! I had a great experience with my sales team at Castle Buick of North Riverside. Tito is so friendly, professional, and respectful. He was very knowl I had a great experience with my sales team at Castle Buick of North Riverside. Tito is so friendly, professional, and respectful. He was very knowledgeable about the cars on the lot and other similar models sold at other Castle dealerships. I felt like I could really trust him throughout the car buying process. He listened to what I wanted and picked a great car to test drive. It was a fantastic choice and I love it. I would recommend Tito to anyone looking for a new car. Thank you for such a positive experience! More

Wait time too long I had a 9:15am Appointment. I arrived around 8:45 for an oil change. My car wasn't ready until 1pm. I had to ask the service guy 3 times when would my I had a 9:15am Appointment. I arrived around 8:45 for an oil change. My car wasn't ready until 1pm. I had to ask the service guy 3 times when would my car be finished. The funny thing is that when I asked the 3rd time I could see that my car had been moved to the parking lot and the guys never gave them the keys to let them know they was finished with the oil change. More

Better Experience than Expected Castle Buick of North Riverside IL., has been a great environment for me to conduct Business with. This is not only for Vehicle purchases, but in serv Castle Buick of North Riverside IL., has been a great environment for me to conduct Business with. This is not only for Vehicle purchases, but in servicing any needed maintenance for my vehicles as well. Maricruz Roman, is the only Salesperson I'd prefer to work with. Arnold and L.T. are my preferred recommendations to work with when it comes to scheduling service for vehicles. All of these associates are friendly, professional and genuinely down to earth outgoing individuals. I have now purchased 3 vehicles with the great assistance and service of Maricruz. Arnold and I always happen to get into amazing discussions regarding NBA games, players and Championships. L.T. and I usual discuss Business and daily plans/weekend. My most recent vehicle purchase on (July/19/2019) took less than 2 hours & 15 mins. I literally drove Off the Lot in this Time Frame,...that's "Service". Thank you ALL. More

No movement I brought car in stating 2 lights are on engine and traction. when I left about 20 mins later same thing so now I have to lose time at work and pay f I brought car in stating 2 lights are on engine and traction. when I left about 20 mins later same thing so now I have to lose time at work and pay for another visit More

Positive experience This was my second time buying a car from this dealership. The service was terrific. Everyone was very helpful without being pushy. Overall, it was This was my second time buying a car from this dealership. The service was terrific. Everyone was very helpful without being pushy. Overall, it was a positive experience and we will most likely go there again for out next car. More

This was my 3rd complaint about my air conditioner system This was my 3rd attempt to get my air conditioner system to work adequately. I took my vehicle in for service and was very very very annoyed that it t This was my 3rd attempt to get my air conditioner system to work adequately. I took my vehicle in for service and was very very very annoyed that it took from July 9th until July 17th for my vehicle to be service. This stemmed from the delay in the Warranty Department. My warranty was provided through Castle Buick, therefore not sure why it took sooo long for the approval. This wasn’t exceptional service at all! Not a happy customer. More

AWESOME!! THIS WAS NOT A LONG PROCESS. I WAS VERY COMFORTABLE, DID NOT FEEL PRESSURED AT ALL. I PURCHASED EXACTLY WHAT I NEEDED! GREAT SERVICE. WOULD RECOMM THIS WAS NOT A LONG PROCESS. I WAS VERY COMFORTABLE, DID NOT FEEL PRESSURED AT ALL. I PURCHASED EXACTLY WHAT I NEEDED! GREAT SERVICE. WOULD RECOMMEND FAMILY AND FRIENDS! WAY TO GO CASTLE BUICK/NORTH RIVERSIDE!!:):) More

AMAZING Just the best experience EVER!! Joe Genna went out of his way to help us!! Nubia camas was also so helpful!! Thanks so much guys!!!!!!! Just the best experience EVER!! Joe Genna went out of his way to help us!! Nubia camas was also so helpful!! Thanks so much guys!!!!!!! More

Great service. Very friendly My truck was taken in as soon as i arrived, everyone was professional and friendly. I only was there for a little over and hour. My truck was taken in as soon as i arrived, everyone was professional and friendly. I only was there for a little over and hour. More