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Castle Buick GMC of North Riverside
North Riverside, IL
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 798 reviews
August 13, 2019
Service Brought 2018 GMC Sierra in for oil change. Had an appointment and the wait wasn’t bad. Had me out within an hour with tire rotation and car wash Brought 2018 GMC Sierra in for oil change. Had an appointment and the wait wasn’t bad. Had me out within an hour with tire rotation and car wash More
by dsch123
Verified Customer
August 12, 2019
Very good service The sale of the SUV was very Bad. The service was very good. The gave me a quick oil change , tire rotation. Very friendly service. The sale of the SUV was very Bad. The service was very good. The gave me a quick oil change , tire rotation. Very friendly service. More
by ldrink4814
Employees Worked With
I don’t remember the salesman name but one of the services reps how works there do. He saw me the day the Bad deal took place.
August 06, 2019
Great experience Great service and attention to detail, was in in and out in under hour and a half! Mr. Roman even delivered my old plates that I forgot at dealer per Great service and attention to detail, was in in and out in under hour and a half! Mr. Roman even delivered my old plates that I forgot at dealer personally to me. Ow that’s service. I wouldn’t go anywhere else for my auto needs and recommend anyone looking for a new or used vehicle. Brandon is so helpful and personable I thought he was hitting on me. If I swung that way...he’d get it! More
by PINTOBEAN17
August 05, 2019
I bought the truck . We was shopping for the Buick Enclave 2016 Premium model. My search ran for months. Castle had the truck we was looking for. The service department ma We was shopping for the Buick Enclave 2016 Premium model. My search ran for months. Castle had the truck we was looking for. The service department made our experience pleasant. Our salesman was great. The Martin's. More
by GEO13
August 02, 2019
Excellent I had an amazing experience everyone was amazing especially my salesman!! My salesman Gabriel was the best and was so friendly and helpful!!! I have n I had an amazing experience everyone was amazing especially my salesman!! My salesman Gabriel was the best and was so friendly and helpful!!! I have no credit and still walked away with a brand new car! I will definitely go back next time I need a car!!! More
by erynn-angel
Employees Worked With
Gabriel Badding, Joe Genna
August 01, 2019
They go above and beyond!!! I have to say I have been coming here for 20 years and will be coming back for as long as I’m around. Maricruz, Corey, and the whole crew are top not I have to say I have been coming here for 20 years and will be coming back for as long as I’m around. Maricruz, Corey, and the whole crew are top notch!!! They always put their best foot forward and always make you feel like a person, not just a number. I highly recommend them!!! More
by Gary G
July 30, 2019
Thank you for a great experience! I had a great experience with my sales team at Castle Buick of North Riverside. Tito is so friendly, professional, and respectful. He was very knowl I had a great experience with my sales team at Castle Buick of North Riverside. Tito is so friendly, professional, and respectful. He was very knowledgeable about the cars on the lot and other similar models sold at other Castle dealerships. I felt like I could really trust him throughout the car buying process. He listened to what I wanted and picked a great car to test drive. It was a fantastic choice and I love it. I would recommend Tito to anyone looking for a new car. Thank you for such a positive experience! More
by kristenl
July 25, 2019
Maintenance Visit I’m a huge fan of Castle and purchased many vehicles in the last five years but any time I have to deal with service I should just plan to leave my ca I’m a huge fan of Castle and purchased many vehicles in the last five years but any time I have to deal with service I should just plan to leave my car because the wait times are ridiculous. This is the second time I’ve been in for routine maintenance in the last year and spent way too long waiting. Last time for a basic oil change 2.5 hours and only after asking for an update at least twice. This time almost two hours. Set expectations if you are over booked. No oil change should take that long. The vehicle was washed before being returned to me and when I got home there were a bunch of scratches on the doors that were not there when the car was brought in. More
by PN
Employees Worked With
Steven Uginchus
July 25, 2019
Wait time too long I had a 9:15am Appointment. I arrived around 8:45 for an oil change. My car wasn't ready until 1pm. I had to ask the service guy 3 times when would my I had a 9:15am Appointment. I arrived around 8:45 for an oil change. My car wasn't ready until 1pm. I had to ask the service guy 3 times when would my car be finished. The funny thing is that when I asked the 3rd time I could see that my car had been moved to the parking lot and the guys never gave them the keys to let them know they was finished with the oil change. More
by JEN
Employees Worked With
Steven Uginchus
July 23, 2019
Better Experience than Expected Castle Buick of North Riverside IL., has been a great environment for me to conduct Business with. This is not only for Vehicle purchases, but in serv Castle Buick of North Riverside IL., has been a great environment for me to conduct Business with. This is not only for Vehicle purchases, but in servicing any needed maintenance for my vehicles as well. Maricruz Roman, is the only Salesperson I'd prefer to work with. Arnold and L.T. are my preferred recommendations to work with when it comes to scheduling service for vehicles. All of these associates are friendly, professional and genuinely down to earth outgoing individuals. I have now purchased 3 vehicles with the great assistance and service of Maricruz. Arnold and I always happen to get into amazing discussions regarding NBA games, players and Championships. L.T. and I usual discuss Business and daily plans/weekend. My most recent vehicle purchase on (July/19/2019) took less than 2 hours & 15 mins. I literally drove Off the Lot in this Time Frame,...that's "Service". Thank you ALL. More
by Mr Lonnie Watts
