Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Buick GMC of North Riverside
North Riverside, IL
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 798 reviews
September 16, 2019
Best experience I love the way Nubia canas help me in every way she can to help me get the truck I wanted. I’m gladly that she assist me. She’s a great helper and I love the way Nubia canas help me in every way she can to help me get the truck I wanted. I’m gladly that she assist me. She’s a great helper and a good hustler. Thank you Nubia. More
by Alexhermo
Employees Worked With
September 09, 2019
Castle Buick GMC of North Riverside is the BEST!!! I've been going to Castle Buick GMC of North Riverside for service and vehicles for the past (10) years. Maricruz, LT and Arnold never fail me:) As a I've been going to Castle Buick GMC of North Riverside for service and vehicles for the past (10) years. Maricruz, LT and Arnold never fail me:) As always, THANKS!!!! More
by Bobkelly51
Verified CustomerSeptember 09, 2019
Great people to work with , friendly and always fair on pricing. Corey the manager and Che the salesman both made sure we were happy with our purchase and our experience. , friendly and always fair on pricing. Corey the manager and Che the salesman both made sure we were happy with our purchase and our experience. More
by Markc58
September 05, 2019
Unexpected service. Called that morning for an appt.do to an upcoming road trip. Thought I would have to wait at least a few days but was pleasantly surprised to be able Called that morning for an appt.do to an upcoming road trip. Thought I would have to wait at least a few days but was pleasantly surprised to be able to come in within the next hour. How about that!! Thanks More
by woods229
Employees Worked With
September 05, 2019
Friendly staff. Very friendly staff, eager to help you in every way and location of dealership very convinient for me.There were plenty of cars to choose from and ove Very friendly staff, eager to help you in every way and location of dealership very convinient for me.There were plenty of cars to choose from and overall a good experience. More
by RAMJIMASANI
September 03, 2019
Service Department My vehicles have been services by Castle for many years now. The vehicle intake team compassionate, experienced and reliable, particularly, LT. Ex My vehicles have been services by Castle for many years now. The vehicle intake team compassionate, experienced and reliable, particularly, LT. Excellent service department indeed!******* More
by csilas
Employees Worked With
LT and AJ
September 03, 2019
no service alignment machine not working have to wait until its ready machine has been broke for a week before I arrive no body call to tell me appointment shoul alignment machine not working have to wait until its ready machine has been broke for a week before I arrive no body call to tell me appointment should of been cancelled waisted my time . More
by beauchamp188
Employees Worked With
Steven Uginchus
August 29, 2019
Great car buying experience! I recently leased a 2019 GMC Terrain from Castle GMC in North Riverside and it was a great experience! The sales department is top notch and Maricruz I recently leased a 2019 GMC Terrain from Castle GMC in North Riverside and it was a great experience! The sales department is top notch and Maricruz was so friendly and knowledgeable about the SUV I was buying!! I have purchased many vehicles from the Castle dealerships and have always had a pleasant experience! Buying a car can be overwhelming but the people at Castle make it effortless! BTW the service department is great too!! Go to Castle GMC!l More
by laurensam
August 27, 2019
Only one manager Had to wait 5hrs , to finalize details.I feel their should have been at least one more manager.Their to assist the customers. The wait time was 5hrs. Had to wait 5hrs , to finalize details.I feel their should have been at least one more manager.Their to assist the customers. The wait time was 5hrs. More
by CGUIDER2009
August 26, 2019
Maricruz was great, courteous and understanding My rating was based on the professionalism that was displayed throughout the dealership and my visit.. How helpful and patient Maricruz was with me an My rating was based on the professionalism that was displayed throughout the dealership and my visit.. How helpful and patient Maricruz was with me and my wife More
by GARY_A_ELEM
