Castle Buick GMC of North Riverside

Friendly Process went smooth. People were great. Finished the process in the fastest time I have ever seen. This was my second purchase of a car and this went Process went smooth. People were great. Finished the process in the fastest time I have ever seen. This was my second purchase of a car and this went way faster than the first car. Was in and out in under 2 hrs More

No Haggle Deal I purchased my Buick Encore and the deal was sealed at the internet advertised price, all in all was a fast and great deal. Tom was a pleasure to work I purchased my Buick Encore and the deal was sealed at the internet advertised price, all in all was a fast and great deal. Tom was a pleasure to work with, very friendly and helpful, was able to get me the price and terms I came with to the dealer. More

New Terrain I purchased a GMC Terrain with the help from Nubia Canas. She was terrific and made the process go very fast. This was by far the best car buying expe I purchased a GMC Terrain with the help from Nubia Canas. She was terrific and made the process go very fast. This was by far the best car buying experience I have ever had. Thanks again Nubia I appreciate all of your help. More

Potentially Bad Ended Good I bought a Buick Enclave from this deal 7 years ago. This week it developed an issue with the timing chain, which is a known problem for the 3.6 L V6 I bought a Buick Enclave from this deal 7 years ago. This week it developed an issue with the timing chain, which is a known problem for the 3.6 L V6. Needless to say I was down on GM as their corporate told me they would provide no help with a $4,000 repair. The service manager, Steve, took up my cause and helped me negotiate with GM corporate for $1,000 credit toward the repair. Based on the value of the vehicle at that point it really did not make sense to repair the vehicle, so I decided to explore a purchase through them. That is where Ernie, one of their sales representatives stepped in. He was actually the one who sold me the Enclave and he was dedicated to seeing me stay a Castle client. He assisted me with finding a decent vehicle and working out a fair deal on the trade-in. I ended up UNDER blue book for the car and left happy that some people still know the value of a great client experience. As an aside, I also dealt with someone in their finance group who was amazingly professional as well. We worked through scenarios for a service plan on the vehicle that fit my needs. Embarrassingly, I cannot recall his name as it was late and I was exhausted by that time. More

Awesome Service I walked into the dealership not ready to make a purchase. However, Tito and the team made me feel welcomed and at ease! From start to finish, the Cas I walked into the dealership not ready to make a purchase. However, Tito and the team made me feel welcomed and at ease! From start to finish, the Castle Guys made the process easy and not overwhelming. I would definitely recommend Castle Buick to anyone in the market for a new vehicle! More

New car buying jitters Sales representative is known for good customer service. Will recommend family and friends co-workers. The SUV I chosen is my first major purchase. H Sales representative is known for good customer service. Will recommend family and friends co-workers. The SUV I chosen is my first major purchase. Happy!!!!!!! More

Another excellent buy Just purchased my 4th vehicle from castle Buick GMC and got another phenomenal deal. They worked with me to get me a great deal on a 2016 Encore for m Just purchased my 4th vehicle from castle Buick GMC and got another phenomenal deal. They worked with me to get me a great deal on a 2016 Encore for my mom. Played a little hardball but we met on a great price. Always get great service here. More

Go for what you want Had a good time picking out my vehicle. Everyone was helpful and friendly. Place is cleanly, inviting, and approachable. Good service with a customer Had a good time picking out my vehicle. Everyone was helpful and friendly. Place is cleanly, inviting, and approachable. Good service with a customer based approach. More

Quality Service! My first impression was a lasting impression! From the moment I pulled up to GMC, up until the moment I left. I received nothing but Class A customer My first impression was a lasting impression! From the moment I pulled up to GMC, up until the moment I left. I received nothing but Class A customer service! Polite, Professional, and Courteous. Nubia went above and beyond the call of duty, and made me feel Appreciated as a customer... Nubia and her boss made me an Offer I could not refuse! For that I will tell every one I know to go GMC Castle Buick!!! Sign, One Very Satisfied Customer!!!! More

Excellent Service I only wished that it was recommended to change both headlights so I would not have pay again if the other one goes out later. I only wished that it was recommended to change both headlights so I would not have pay again if the other one goes out later. More