Castle Buick GMC of North Riverside

Great experience, clean show room, friendly people, I would personally like to thank Alex Antunez for making our car buying, the best I've ever experienced. He was professional, friendly, & really knows I would personally like to thank Alex Antunez for making our car buying, the best I've ever experienced. He was professional, friendly, & really knows his stuff. Compared to other dealerships, this one is THE BEST!!!!! (= More

They Got the Job Done! Out of a Lease and into a New SUV Corey and his team finally made it happen. Working closely with Brandon and Karen, I finally drove off the lot with Out of a Lease and into a New SUV Corey and his team finally made it happen. Working closely with Brandon and Karen, I finally drove off the lot with all of my request filled (the new Terrain, with low miles and Grey in color-not silver) and the most important request was to stay in my price range. Corey, Brandon and Karen made it happen! Thanks Corey and the Castle Buick Family More

Impeccable dealership, highly recommend! We came to the dealership to buy a used vehicle for our sons. Brandon gave us great customer service to buy them their 2016 Hyundai Elantra GT and we We came to the dealership to buy a used vehicle for our sons. Brandon gave us great customer service to buy them their 2016 Hyundai Elantra GT and we liked our experience so much that we decided to trade in our Camry to buy a new 2020 GMC Terrain as well. Unfortunately that day we couldn’t get the deal we needed to make it happen but Corey the General Manager personally called to have us come back in and worked the numbers and went above and beyond to even call banks to make the deal happen! Our family couldn’t be happier with our 2 cars we bought within days of each other and the customer service from everyone at Castle is top notch! Definitely will continue buying our vehicles with them for years to come! Thanks again Corey and Brandon and all the Castle staff! More

car buying experience I would highly recommend going to Castle Buick GMC of North Riverside. I had an extremely bad experience with Castle Chevy in Villa Park on Friday. I I would highly recommend going to Castle Buick GMC of North Riverside. I had an extremely bad experience with Castle Chevy in Villa Park on Friday. I expressed my concerns at the North Riverside location and they were are to provide excellent customer service and a good car buying experience. More

Friendly Process went smooth. People were great. Finished the process in the fastest time I have ever seen. This was my second purchase of a car and this went Process went smooth. People were great. Finished the process in the fastest time I have ever seen. This was my second purchase of a car and this went way faster than the first car. Was in and out in under 2 hrs More

No Haggle Deal I purchased my Buick Encore and the deal was sealed at the internet advertised price, all in all was a fast and great deal. Tom was a pleasure to work I purchased my Buick Encore and the deal was sealed at the internet advertised price, all in all was a fast and great deal. Tom was a pleasure to work with, very friendly and helpful, was able to get me the price and terms I came with to the dealer. More

New Terrain I purchased a GMC Terrain with the help from Nubia Canas. She was terrific and made the process go very fast. This was by far the best car buying expe I purchased a GMC Terrain with the help from Nubia Canas. She was terrific and made the process go very fast. This was by far the best car buying experience I have ever had. Thanks again Nubia I appreciate all of your help. More

Potentially Bad Ended Good I bought a Buick Enclave from this deal 7 years ago. This week it developed an issue with the timing chain, which is a known problem for the 3.6 L V6 I bought a Buick Enclave from this deal 7 years ago. This week it developed an issue with the timing chain, which is a known problem for the 3.6 L V6. Needless to say I was down on GM as their corporate told me they would provide no help with a $4,000 repair. The service manager, Steve, took up my cause and helped me negotiate with GM corporate for $1,000 credit toward the repair. Based on the value of the vehicle at that point it really did not make sense to repair the vehicle, so I decided to explore a purchase through them. That is where Ernie, one of their sales representatives stepped in. He was actually the one who sold me the Enclave and he was dedicated to seeing me stay a Castle client. He assisted me with finding a decent vehicle and working out a fair deal on the trade-in. I ended up UNDER blue book for the car and left happy that some people still know the value of a great client experience. As an aside, I also dealt with someone in their finance group who was amazingly professional as well. We worked through scenarios for a service plan on the vehicle that fit my needs. Embarrassingly, I cannot recall his name as it was late and I was exhausted by that time. More

Awesome Service I walked into the dealership not ready to make a purchase. However, Tito and the team made me feel welcomed and at ease! From start to finish, the Cas I walked into the dealership not ready to make a purchase. However, Tito and the team made me feel welcomed and at ease! From start to finish, the Castle Guys made the process easy and not overwhelming. I would definitely recommend Castle Buick to anyone in the market for a new vehicle! More

New car buying jitters Sales representative is known for good customer service. Will recommend family and friends co-workers. The SUV I chosen is my first major purchase. H Sales representative is known for good customer service. Will recommend family and friends co-workers. The SUV I chosen is my first major purchase. Happy!!!!!!! More