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Castle Buick GMC of North Riverside
North Riverside, IL
798 Reviews
Castle Buick GMC has proudly served the Chicagoland area for over 30 years. Since opening in 1980, we have been the Midwest’s premier Buick GMC destination. We take pride in being a locally-owned and trusted member of the NORTH RIVERSIDE community in Illinois. For many years, NORTH RIVERSIDE, Cicero, Berwyn, Brookfield, Lyons, Oak Park, Maywood, River Forest, Elmwood, Chicago, and surrounding neighbors have visited us for a trustworthy and attentive car buying experience. We want you to experience The Castle Difference today and see for yourself why others choose Castle Buick GMC as their go-to Buick-GMC dealership for Buick lease deals and GMC financing offers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 798 reviews
July 19, 2024
Terrible service experience overall. The original service guy I was paired with was rude and unprofessional. I had a scheduled service appointment for Saturday morning. I had to call the The original service guy I was paired with was rude and unprofessional. I had a scheduled service appointment for Saturday morning. I had to call them on Monday afternoon to find out what was going on with my vehicle. They didn’t even look at my truck yet, the service guy never bothered calling me and was not concerned that he did not follow up up with me. After arguing I had to switch service guys. Took a few weeks to do a few days worth of work. My truck is still messed up. I would never go back there again. More
by Albyg1two3
Employees Worked With
May 19, 2024
Great Sevice, people their treat you very well and with total respect. That’s why I continue to bring my vehicle to Castle Buick. total respect. That’s why I continue to bring my vehicle to Castle Buick. More
by Billy
Employees Worked With
Other Employees :
I can’t remember his name, but he sits at the last service desk. He is very good and professional also., Ben Strohl
May 16, 2024
As always I received excellent service, I I’m very happy with Buick Castle, AJ is always a very kind person and always cares about leaving his clients satisfied like a family. Thank you AJ You are the best with Buick Castle, AJ is always a very kind person and always cares about leaving his clients satisfied like a family. Thank you AJ You are the best. More
by renebahena
April 08, 2024
We’re extremely pleased with our experience with the sales rep during our recent visit to Castle Buick. She was super pleasant/patient! Bravo!!!! sales rep during our recent visit to Castle Buick. She was super pleasant/patient! Bravo!!!! More
by shedrickthomas80
March 30, 2024
very professional and helpful. my work was followed and I was contacted often. Great Job. my work was followed and I was contacted often. Great Job. More
by zechaeus
January 22, 2024
Tom & Carlos was really great and gave wonderful service with helping me with finding a nice affordable truck with helping me with finding a nice affordable truck More
by tina.auther
Employees Worked With
January 17, 2024
Very pleased with my visit for service. Tom Hackett was wonderful. You should hire more people like him. Tom Hackett was wonderful. You should hire more people like him. More
by smithson13535
Employees Worked With
January 04, 2024
Alex was outstanding to work with. Very easy process. Loved working with him and the rest of the team! Very easy process. Loved working with him and the rest of the team! More
by jimmclaughlin28
Employees Worked With
November 02, 2023
My customer experience is ALWAYS welcoming. From the time I drive my car up, pull it in and hand over the keys. Everyone greets the customers with a smile and humble disposition. Arnold is the From the time I drive my car up, pull it in and hand over the keys. Everyone greets the customers with a smile and humble disposition. Arnold is the best! He is professional and knowledgeable. More
by Rho
October 31, 2023
Everyone was nice and professional, my service was quick, all my questions were answered, the waiting room is really nice and the process was easy all my questions were answered, the waiting room is really nice and the process was easy More
by chevonne
