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Castle Buick GMC of North Riverside

North Riverside, IL

4.1
801 Reviews
Welcome to Castle Buick GMC of North Riverside, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from North Riverside, Berwyn, Cicero, Oak Park, and Brookfield by delivering a seamless and enjoyable car-buying experience. At Castle Buick GMC of North Riverside, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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7400 West Cermak Road

North Riverside, IL

60546

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Showing 801 reviews

February 08, 2025

Great service. Excellent communication and efficiency. Always a friendly environment. Matt & AJ are both great service advisors and they explain any service needs t More

by jaelgamboa96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Omg I purchased 3 gmc trucks in 2023 from castle riverside one of my truck they rear and tear engine twice since last 1and half month they r not fixing I really did a big mistake buying from them la More

by Abdul Faheem Mohammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Management is not good
December 02, 2024

Good service and decent prices compared with other car dealers. Good location as well. Recommend. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonell Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2024

Terrible service experience overall. The original service guy I was paired with was rude and unprofessional. I had a scheduled service appointment for Saturday morning. I had to call the More

by Albyg1two3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Juardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Great Sevice, people their treat you very well and with total respect. That’s why I continue to bring my vehicle to Castle Buick. More

by Billy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Muse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember his name, but he sits at the last service desk. He is very good and professional also., Ben Strohl
May 16, 2024

As always I received excellent service, I I’m very happy with Buick Castle, AJ is always a very kind person and always cares about leaving his clients satisfied like a family. Thank you AJ You are the best More

by renebahena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation GM Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2024

We’re extremely pleased with our experience with the sales rep during our recent visit to Castle Buick. She was super pleasant/patient! Bravo!!!! More

by shedrickthomas80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricruz Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Muse
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

very professional and helpful. my work was followed and I was contacted often. Great Job. More

by zechaeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Juardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reputation GM Response
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : mat
January 22, 2024

Tom & Carlos was really great and gave wonderful service with helping me with finding a nice affordable truck More

by tina.auther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Castle Buick GMC of North Riverside responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 17, 2024

Very pleased with my visit for service. Tom Hackett was wonderful. You should hire more people like him. More

by smithson13535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Castle Buick GMC of North Riverside responded

We're happy you found our staff to be so supportive during your experience here at Castle Buick-GMC, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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