
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Best sales woman Holly helped me pick out the cutest car for my budget and made the purchasing experience enjoyable. She was very professional and friendly. When I'm o Holly helped me pick out the cutest car for my budget and made the purchasing experience enjoyable. She was very professional and friendly. When I'm on the market again I'll be going through her and cassens and sons. More
Excellent experience especially since I hate car shopping! From the time I walked into the dealership until the time I drove my van out of the parking lot, every person there was helpful, and not pushy. Holly From the time I walked into the dealership until the time I drove my van out of the parking lot, every person there was helpful, and not pushy. Holly was great! A+! She knows her job, offers suggestions and solutions, explained the process, and offered further services, but never once did I feel pressured. She explained all the features on my van and offered to help me with any future questions or issues. More
Used vehicle purchase with Holly Holly was helpful and easy to work with throughout the process of purchasing a vehicle. She anticipated my needs and questions and she handled every s Holly was helpful and easy to work with throughout the process of purchasing a vehicle. She anticipated my needs and questions and she handled every step professionally, with care. I was satisfied with the quality of the process, my car, and the follow up to make sure everything has been going well. She took the time to ensure my satisfaction and comfort. More
Holly is a great salesperson Holly is great at her job. She is extremely knowledgeable as demonstrated by her ability to answer all of my questions at all of the vehicles we exam Holly is great at her job. She is extremely knowledgeable as demonstrated by her ability to answer all of my questions at all of the vehicles we examined. I have purchased both new and used vehicles from Holly, and she was helpful in all situations. The last vehicle I purchased was a Jeep Cherokee, and Holly helped me set up the blue tooth for my phone. She also helped me set the garage door openers. When I look for a different vehicle, I always go to Holly. More
Amazing service and a salesman that worked for me Jerry was extremely helpful in getting us into a new Pacifica. He did not pressure us in the least bit and I felt like he was working with me to get m Jerry was extremely helpful in getting us into a new Pacifica. He did not pressure us in the least bit and I felt like he was working with me to get me the best deal he could. Top notch service! More

Highly recommended! I absolutely love my new jeep! I drove an hour to get exactly what I wanted after being so picky. Trenton was absolutely great with the entire process I absolutely love my new jeep! I drove an hour to get exactly what I wanted after being so picky. Trenton was absolutely great with the entire process especially for being new (I wouldn't of known if he didn't tell me.) Dustin for the financing part was also very wonderful to work with! Everyone I spoke to was super friendly & ready to go above &I beyond to make sure I left happy. I got a great deal & hopefully will be back for my next jeep in a few years. Thanks to everyone for helping me get back to driving a manual! 🙂 More
My experience was great! I was looking for a new vehicle and the guys at Cassens took real good care of me. I was very pleased with the service! I want to thank them again! I was looking for a new vehicle and the guys at Cassens took real good care of me. I was very pleased with the service! I want to thank them again! More
Thanks for a great buying experience. Cliff S. and Jack G. provided us a great experience in the purchase of our new Chrysler Pacifica. Cliff patiently and expertly answered our questions Cliff S. and Jack G. provided us a great experience in the purchase of our new Chrysler Pacifica. Cliff patiently and expertly answered our questions and Jack was very efficient in getting us through the financing. I have been buying cars from this dealership since 1992 and have found every one who works there very professional and friendly. I recommend the dealership very highly from purchasing through maintenance and everything in between. More

Great price, great service! Honest and upfront about all prices and options, No bait and switch! Very positive experience. Sales, finance,and management were very knowledgable an Honest and upfront about all prices and options, No bait and switch! Very positive experience. Sales, finance,and management were very knowledgable and helpful. Other dealers we visited changed prices or advertised rebates that didn't apply. At Cassens, what you see is what you get! More

I love the way they do business! We fell in love with the Jeep Cherokee 3 years ago but purchased from another dealership. We went on to by another for our son at the same dealership We fell in love with the Jeep Cherokee 3 years ago but purchased from another dealership. We went on to by another for our son at the same dealership. When my husband decided he wanted one too but with all the bells and whistles we found Cassens. Wow what a difference. They are no pressure dealership, respectful of your time and take care of business efficiently behind the scenes. Saturday I took a peak on line and found a 2017 with a blowout price. Just like I wanted so we went up and talked to Cliff and drive away with my new Jeep Cherokee Limited 3 hours later. We are so glad we discovered the Cherokee 3 years ago and Cassens this year. We live in Glen Carbon so we are set for the rest of our lives and buying and servicing our Jeeps. More