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Cassens Chrysler Dodge Jeep RAM

Glen Carbon, IL

4.9
803 Reviews
Our team at Cassens would like to thank you for visiting our website! We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Glen Carbon, Illinois, the staff at Cassens will help you find the Chrysler, Dodge, Jeep, or RAM vehicle you want. At Cassens we offer a searchable online inventory of new Chrysler, Dodge, Jeep and RAM cars in Glen Carbon, along with well-maintained used cars in Glen Carbon by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that quality new or used vehicle that you have been searching for in the Belleville, Edwardsville, Florissant or St. Louis area. For years, the financial staff at Cassens has offered expert advice for those seeking an affordable car loan or lease. Our service doesn't just stop there. Customers can come in and take advantage of our knowledgeable Glen Carbon car repair technicians and a fully-stocked inventory of Chrysler, Dodge, Jeep and RAM auto parts. Whether you are looking for a new Chrysler, Dodge, Jeep or RAM, or a pre-owned car, truck or SUV, Cassens is here to help. If you don't see what you are looking for, simply fill out our CarFinder form and we will let you know when vehicles arrive that match your search! If you would rather discuss your options with our friendly sales staff, click on directions for interactive driving directions. We are conveniently located at 3333 South State Route 159. You can also reach Cassens any time by filling out our contact form or calling us. The entire staff at Cassens looks forward to serving you! At Cassens & Sons Inc., you'll find a wide assortment of automotive services and products including new and pre-owned vehicle inventories, a professional service department , financial assistance and more. You can find an assortment of Chrysler, Dodge and Jeep vehicles in both the new and pre-owned inventories at our Glen Carbon, IL dealership. Our friendly an
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3333 S State Route 159

Glen Carbon, IL

62034

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Showing 803 reviews

November 24, 2017

An amazing experience and an amazing car! Tony and everyone at Cassens did a fantastic job. It was a tall order for them to find us the car we wanted within our budget, and get us what we need More

by Nickwilliams1218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Goodman, Jack Gai
November 23, 2017

Top Notch My service guy that is usually there on the weekends got me in and out just in time for me to catch an early movie with my family. Gasses has been one More

by Griffjg200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hasamear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
November 22, 2017

New Jeep Jerry was very helpful and pleasant throughout the whole process of buying a new vehicle. I highly recommend Jerry for your next vehicle purchase. T More

by Jeep2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Bangert, Jerry Price, Jack Gai
November 21, 2017

Amazing Awesome dealership, our sales person Mr. Price was awesome!! Not pushy, straight to the point, and got me in the vehicle I LOVE!! Thank you!! Highly r More

by Jslone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Price
November 20, 2017

Very pleased I am very happy with the customer service that I received when I came in to purchase a new car starting first with Holly Wilkenson who's knowledge wa More

by Cpitch65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Gai
November 19, 2017

Dedicated salesman Jerry spent three days trying to find the vehicle I wanted at the payment I could afford and a low interest rate. He made it happen and I could not be More

by Jmercer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Price
November 19, 2017

Pleasant,efficient and knowledgeable Sales Representatives I give Cassens Dealership 5 ??'s because the experience I had while purchasing a vehicle was wonderful. The sales reps were very knowledgeable. The pr More

by Jahloveme1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Jantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Price
November 18, 2017

Great service! As a first time buyer I wasn’t sure what to expect, but Steve and the entire staff were extremely friendly, helpful and made the buying process a bree More

by Aehounsom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Gai
Jul 23, 2018 -

Aehounsom responded

To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the purchase of my vehicle I had a safety inspection done at not one, not two but three different places and they all said the same thing. This car was sold to me with faulty ball joints and an array of other transmission problems that I wasn't made aware of during the time of purchase. They all said that this car is a literal death trap and they can't believe I didn't die driving this care the distance that I had. We have tried reaching out to them in regards to the issues at hands and they have been extremely rude and refuse to acknowledge their flagrant disregard for the safety of their customers. They will do whatever they can to cover their xxxxx. If you're reading this, save yourself the trouble and buy from a different dealership. If you're wondering why they have so many good reviews on this website, it's because they will pressure you into posting a review immediately following your purchase before you realize there is anything wrong with your car. I would take everything on this website with a grain of salt. P.S. Steve Lane is the specific salesman I was working with

November 17, 2017

Exceptional Cassens has earned my business for life. I'll be recommending this dealership to everyone I talk too! Robert "Ernie" Earnhardt was an awesome salesman More

by Chiz35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wetzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob 'Earnie' Earnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Gai
November 15, 2017

Above and beyond helpful! Bob Earnhart was beyond helpful in my journey for a new vehicle! He answered all my questions and then some. What can sometimes be stressful for a More

by Kelbug7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob 'Earnie' Earnhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Simaytis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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