
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Professional and Trustworthy! From the initial interest from a Cars.com ad, arriving for the test drive, to the final purchase with the Finance guy, my expectations were met and ex From the initial interest from a Cars.com ad, arriving for the test drive, to the final purchase with the Finance guy, my expectations were met and exceeded. My Salesman Steve Lane bestowed me trust and was an excellent listener to what I wanted. No drawn out hipe or back and forth trying to “Sell” me. I felt as it was decision all the way. I have bought and traded over 30 vehicles in my days and thus was one of a very few that was suburb. Thank you Cassen for the painless experience. More

Best car shopping experience! I have many friends purchase their vehicle from Cassens, and heard about the excellent buying expensive they’ve had. I was in the market for a new car I have many friends purchase their vehicle from Cassens, and heard about the excellent buying expensive they’ve had. I was in the market for a new car and saw all the great deals Cassens had available. Went and worked with Tony Goodman and had an absolutely wonderful time looking for a new vehicle and purchasing my 2018 Jeep Compass. I will definitely be purchasing from Cassen again in the future. More
No pressure It was great not being pressured by sales staff. Tony was very friendly and did a good job explaining the trucks accessories and answering any questi It was great not being pressured by sales staff. Tony was very friendly and did a good job explaining the trucks accessories and answering any question about it 😃😃 More

Great info on how new car works—-easy,simple process to buy Great info on how car works-easy simple process to buy-see Tony and Jack—have been a customer for some years and always had good service Great info on how car works-easy simple process to buy-see Tony and Jack—have been a customer for some years and always had good service More

Great experiende! We contacted this dealership wanting an exact vehicle that they had. We got into contact with Tony at 3pm and asked for this process to be completed w We contacted this dealership wanting an exact vehicle that they had. We got into contact with Tony at 3pm and asked for this process to be completed within 24 hours to come pick the vehicle up. Guess what? He did just that. Worked very diligently and professionally! More
BEWARE To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the pu To follow up on my review, I several months later would rate this dealership with negative stars if I had the options to. Immediately following the purchase of my vehicle I had a safety inspection done at not one, not two but three different places and they all said the same thing. This car was sold to me with faulty ball joints and an array of other transmission problems that I wasn't made aware of during the time of purchase. They all said that this car is a literal death trap and they can't believe I didn't die driving this care the distance that I had. We have tried reaching out to them in regards to the issues at hands and they have been extremely rude and refuse to acknowledge their flagrant disregard for the safety of their customers. They will do whatever they can to cover their xxxxx. If you're reading this, save yourself the trouble and buy from a different dealership. If you're wondering why they have so many good reviews on this website, it's because they will pressure you into posting a review immediately following your purchase before you realize there is anything wrong with your car. I would take everything on this website with a grain of salt. P.S. Steve Lane is the specific salesman I was working with More

Cassens Steve Lane took great care of us as we transitioned into ordering our JLUR after having 2 TJ’s for a total of 20 years. He knew how particular we were Steve Lane took great care of us as we transitioned into ordering our JLUR after having 2 TJ’s for a total of 20 years. He knew how particular we were going to be. It was a lot of fun doing business with him. 2 years we will be back - this time a new Jeep for my husband! More
Honest, trustworthy dealership I have purchased 2 vehicles from Cassens in the past 2 years. Everyone there genuinely cares about you, and will go out of their way to make the exper I have purchased 2 vehicles from Cassens in the past 2 years. Everyone there genuinely cares about you, and will go out of their way to make the experience as smooth and stress free as possible. I trust that their vehicles are exactly as they describe them, and do their best to give you all the information you need to make an educated decision. Tony Goodman especially, with his 9 yrs just at Cassens, always makes the process as smooth and stress free as possible. Prior to purchasing from Cassens we have had some extremely bad experiences at other dealerships. The staff at Cassens have restored my faith that there are still honest dealerships willing to do what is right to help their customers, and I would definitely recommend Cassens to anyone. More

New Van Good people good service this is the 2nd van I have got there and do almost all my service there also Have always been treated well there Good people good service this is the 2nd van I have got there and do almost all my service there also Have always been treated well there More
Another Great Cassens Experience with Tony and Dustin We appreciate Tony’s attention to customer service. He is patient and answered all of our questions while navigating the used car market. Dustin was w We appreciate Tony’s attention to customer service. He is patient and answered all of our questions while navigating the used car market. Dustin was well prepared and very helpful during the paperwork process. We have bought multiple new and used cars from Cassens over the years and will continue to return due to sales, finance and service staff. More