
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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First Experience at Cassens-Excellent! Steve was wonderful to work with. We began our conversation via email after I inquired online about a new Pacifica. I let him know my budget, and he s Steve was wonderful to work with. We began our conversation via email after I inquired online about a new Pacifica. I let him know my budget, and he stuck to it. At no point was the price higher and at no point was I offered a payment option outside the initial budget parameters I had set. Dustin in the finance department was also wonderful to work with. This was my first experience at Cassens, and it far exceeded my expectations. This was, overall, the best car buying experience I’ve ever had. More
Great experience at Cassen’s Steve & Dustin were a pleasure to have as our sales/finance reps. Not pushy, very friendly, provided wonderful customer service. Would definitely reco Steve & Dustin were a pleasure to have as our sales/finance reps. Not pushy, very friendly, provided wonderful customer service. Would definitely recommend ten times over! More
"Great Experience" We were extremely pleased with the service we received from Tony and the dealership. He took the time to explain the differences in models we were lo We were extremely pleased with the service we received from Tony and the dealership. He took the time to explain the differences in models we were looking at without any pressures. Additionally, after our purchase, he walked us through all of the vehicle's many options to provide a better understanding of how they worked. We would highly recommend Tony and Cassens to anyone who is in the market for purchasing a new vehicle! Great family friendly service! More
Great experience Best experience ever. In late 60's so obviously have purchased numerous vehicles. Tony was great and worked to close the deal when we seemed to initi Best experience ever. In late 60's so obviously have purchased numerous vehicles. Tony was great and worked to close the deal when we seemed to initially be too far apart to make a deal of any kind. Financing was honest , straightforward and up-front. Last experience at different dealership was they tried to slip in all kinds of extras during financing. Not so here. Cassens is on my list to come back to again and again. Am recommending to all my family and friends. More
Great customer service! We were very happy with the quick and friendly service we received from Steve and the Cassen's Dealership. We would definitely recommend Cassen's to We were very happy with the quick and friendly service we received from Steve and the Cassen's Dealership. We would definitely recommend Cassen's to our friends. More
Shop at Cassens for great sales and service We recently purchased a 2018 Pacifica from Cassens. The staff at Cassens was very friendly and helpful. Our salesperson, Holly, worked hard to find We recently purchased a 2018 Pacifica from Cassens. The staff at Cassens was very friendly and helpful. Our salesperson, Holly, worked hard to find the vehicle with the exact options that we requested. We discussed what was important to us and what was not. We appreciated the fact that Holly did not try to oversell, as many sales people are inclined to do. Once we settled on a vehicle, Dustin walked us through the purchase documents and explained the options available for extended warranties. He answered all our questions and gave us excellent advice. We took possession of a vehicle that was spotless and prepared just for us. Before we drove away, Holly gave us an in car tutorial of all the features that our Pacifica is equipped with.. All in all, our experience with Cassens was very pleasant and satisfying. We will definitely recommend them to our friends and family. More

Great experience: top notch customer service and informative We went in knowing, pretty much, what vehicle we wanted - and upgraded Durango from the one we were driving. Tony was great. He knew the layout and op We went in knowing, pretty much, what vehicle we wanted - and upgraded Durango from the one we were driving. Tony was great. He knew the layout and options of the Durango and showed us the differences between our older one and the one we were looking at. His customer service was outstanding and he happily worked with us to fit our schedule. More
Amazing experience Great service all the way around ! Not sure why I waited . finance got me a better lone rate than my Bank could in less time . Great service all the way around ! Not sure why I waited . finance got me a better lone rate than my Bank could in less time . More

Just a great experience. I had some pretty strict guidelines for what I was looking for to meet my personal goals. Tony didn't attempt to up sell me or talk me in to more than I had some pretty strict guidelines for what I was looking for to meet my personal goals. Tony didn't attempt to up sell me or talk me in to more than I wanted. He seemed honestly interested in helping me find what I was looking for. No high pressure sales tactics, I didn't feel 'worked', and left with a clear understanding of the deal. When it came time to sign, Jack in finance didn't try to sneak in extra addons and went thru the papers with me to ensure I knew what I was signing. Definitely worth your time to stop by Cassens. More
Bob is the best. Bob Earnhart made our vehicle buying experience much easier and was very informative and helpful. Everyome else we spoke to answered all of our questi Bob Earnhart made our vehicle buying experience much easier and was very informative and helpful. Everyome else we spoke to answered all of our questions and was very helpful as well. More