
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Purchasing a Dodge Journey We were pleasantly surprise with the help we received from Bob Earnhart and the finance manager. We got wonderful service. No problems at all. Than We were pleasantly surprise with the help we received from Bob Earnhart and the finance manager. We got wonderful service. No problems at all. Thank you for your good service. We appreciated it. Gary and Sandy More

First Vehicle! Thanks for a great first car experience! The internet was an effecient way to select cars with the most potential to fill our needs. Steve Lane then Thanks for a great first car experience! The internet was an effecient way to select cars with the most potential to fill our needs. Steve Lane then did an excellent job guiding us through the last few steps. Thanks to Cassen’s and Steve for making this so easy! More
New Car for Daughter After my daughter’s car was totaled, we were in the market for a replacement vehicle. We found a cute 2014 Chevy Malibu at Cassens. Scott Wetzel was After my daughter’s car was totaled, we were in the market for a replacement vehicle. We found a cute 2014 Chevy Malibu at Cassens. Scott Wetzel was the salesperson and couldn’t have been more helpful. He responded to my text inquiries on a Sunday afternoon, followed up with me on Monday morning, and ultimately got us a great deal on our new car! Sales Consultant Holly Wilkinson was also fantastic after the sale. She walked through all of the features of the new car with my daughter so she felt comfortable with its operation. Finally, Jack in Finance was very organized and had us in and out in about 10 minutes which was great. Overall, my experience with Cassens was top notch and I would recommend Scott, Holly, and Jack to anyone looking for a new or used car. Great service, honest, and friendly no pressure salespeople. 5 stars! -Rick Marteeny More
Comfortable, no-pressure sales! Steve was awesome! He listened to what we wanted and did not pressure us to make a decision. Met our needs and budget! Did not play back and forth gam Steve was awesome! He listened to what we wanted and did not pressure us to make a decision. Met our needs and budget! Did not play back and forth games! Overall great and pleasant experience! More
Great car buying experience Steve was so knowledgeable about the 2019 Chrysler Pacifica we bought and was friendly and not pushy what so ever! He made our car buying experience v Steve was so knowledgeable about the 2019 Chrysler Pacifica we bought and was friendly and not pushy what so ever! He made our car buying experience very easy and smooth. He took the time to show us every feature in the van and make sure we were comfortable with it before we drove home. Every employee there was professional and so kind to us and our two young boys. We would recommend anyone looking to make the drive to Cassens! You won’t be disappointed! More
Cassens And Sons NOT Trustworthy! BUYER BEWARE!!!!! Cassens and Sons is NOT a trustworthy dealership. You cannot depend on Michael Hasamear (Service manager) or Larry Wehmeyer (Pre BUYER BEWARE!!!!! Cassens and Sons is NOT a trustworthy dealership. You cannot depend on Michael Hasamear (Service manager) or Larry Wehmeyer (President) to represent your needs if you have a warranty claim because they were not willing to represent mine. Cassens was not willing to help me with my powertrain warranty. This dealership will not stand behind their customers after they get their money from you. I hope this review can help someone avoid being taken advantage by this dealership. Do not take your vechicle to Cassens and Sons service department! More
Cassens And Sons NOT Trustworthy! Be careful dealing with Mike. He is not an honest service manager. I would not take a vechicle to Cassens and Sons for any type of service, repairs Be careful dealing with Mike. He is not an honest service manager. I would not take a vechicle to Cassens and Sons for any type of service, repairs or warranty. Shame on you Mike for not representing me. Dealership will not represent you in good faith. More
Would not recommend this dealership. I purchased a new truck from cassen dealership,then days later they contacted me asking what the VIN number on the truck was cause it did not match th I purchased a new truck from cassen dealership,then days later they contacted me asking what the VIN number on the truck was cause it did not match the paperwork they prepared the salesman Trent was pretty good guy,but the manager that contacted me was rude to say the less and told me it was my fault for checking on multiple vehicles a week before I came in and purchased the truck and said I need to bring the truck back or thousands more... Not once did he apologize for there mistake... Weeks later after I gave a few reviews on his attitude he contacted me and first thing he says is his boss reached out to him and wasn't pleased with my review on the way I was treated and he said that he would knock off a $1000.00 off his new price I told him first a apology should had came first.... And now they have even blocked me on Facebook post it's funny to me now cause a simple sorry about what happened could had kept my business with them...... Instead I returned the truck and purchased one from a different at a cheaper price than our original deal so I guess the headache turned into a blessing... More
Fantastic trucks and where to find them Just purchased my third vehicle from cassens! Holly was amazing. Very knowledge and fair. If you’re looking for a new vehicle this is the place to com Just purchased my third vehicle from cassens! Holly was amazing. Very knowledge and fair. If you’re looking for a new vehicle this is the place to come. 11/10 would recommend More
Love our Jeep Steve Lane sold us our first Jeep Cherokee and when we decided to replace it with a new Jeep Cherokee Steve was a great help. The dealership has alway Steve Lane sold us our first Jeep Cherokee and when we decided to replace it with a new Jeep Cherokee Steve was a great help. The dealership has always been great for both warranty work and routine service.on our first Cherokee and we look forward to working with them again in the future. More