
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Pleasurable The only thing that was missed was the operation of the radio. I didn’t realize that there wasn’t any blue tooth connection. Partly my fault as I told The only thing that was missed was the operation of the radio. I didn’t realize that there wasn’t any blue tooth connection. Partly my fault as I told the sales person the radio was good. More
Thanks, Cassens! We recently bought a used van from Cassens to transport our growing family. We showed up with a 3 yr-old and a baby. Everyone we met was friendly an We recently bought a used van from Cassens to transport our growing family. We showed up with a 3 yr-old and a baby. Everyone we met was friendly and kind, going above and beyond to make us feel welcome. Holly, our sales person, was professional, patient, and personable. She was skilled at teaching us about the great number of features the van offered. The price was more than fair. I feel like Cassens will have our backs throughout the lifetime of this vehicle. That’s a good feeling to have. More
Knock your socks off service I would definitely buy another car at Cassems. This was the first time I’ve bought a car from this dealership. My sales person Holly was the best. Sh I would definitely buy another car at Cassems. This was the first time I’ve bought a car from this dealership. My sales person Holly was the best. She was very straight forward and honest. She was very knowledgeable regarding the cars which made the car buying experience more favorable More
Good experience Overall Cassens is a good dealer and easy to work with. I don't like the run-around or pushiness, and I don't feel that I got that here. Travis was Overall Cassens is a good dealer and easy to work with. I don't like the run-around or pushiness, and I don't feel that I got that here. Travis was my salesperson, he was easy to work with. He absolutely did not push me to buy anything I didn't want. I don't want this to sound bad, but I wasn't even offered an extended warranty, however, I wouldn't have bought it anyway because I do all of my own maintenance, I feel like it's a waste of money, and I always hate listening to the spill ... it was a nice departure from the norm! If there is one thing I was a little disappointed in, it would be lack of communication. I special ordered my vehicle and would have appreciated at least weekly updates as to the status of my order. I did email a few times asking for updates or for the odd question, and sometimes it would be 3-4 days before I would hear back, or I wouldn't hear anything at all so I would have to call. When I did get an email back or made the phone call, I got the info I was requesting. All in all, my car arrived as ordered and as promised within the time frame I was told it should arrive, and I am more than happy with it. If/when I purchase another Dodge/Ram/Jeep, I will definitely consider Cassens again! More
Pleasant No problems while buying a new car. The staff listened to what we wanted and provided several vehicles to choose from. We made our decision and were No problems while buying a new car. The staff listened to what we wanted and provided several vehicles to choose from. We made our decision and were out of the dealership within an hour. Service at its finist. More
Great experience Our salesman, Cliff, always had a smile on his face. No matter how many questions or how many times we changed our minds. He was very great to work w Our salesman, Cliff, always had a smile on his face. No matter how many questions or how many times we changed our minds. He was very great to work with and would recommend him highly. More
Easy and Honest I talked to the salesman on the phone from 2 1/2 hours away. Upon my arrival everything that was discussed was as it was supposed to be. No surprise I talked to the salesman on the phone from 2 1/2 hours away. Upon my arrival everything that was discussed was as it was supposed to be. No surprises! Great experience! More
Customer service Bob Earnhardt worked hard to get me the best and very competive offer on my new Pacific. I think this is my sixth vehicle from Cassens since 2005 Bob Earnhardt worked hard to get me the best and very competive offer on my new Pacific. I think this is my sixth vehicle from Cassens since 2005 More
All The Way Around Great Experience My wife and I purchased a 2019 Pacifica from Travis. Travis was great along with Scott and Jack. Awesome dealership. Very Easy and quick transactio My wife and I purchased a 2019 Pacifica from Travis. Travis was great along with Scott and Jack. Awesome dealership. Very Easy and quick transaction. More
Website Purchase This dealership acts with integrity, and worked a fair deal with me on a used 2018 RAM 3500 truck. I found them after using Edmunds and the Dodge/RAM This dealership acts with integrity, and worked a fair deal with me on a used 2018 RAM 3500 truck. I found them after using Edmunds and the Dodge/RAM truck builder website. Cassens came up as one of the dealerships that had my desired truck. This vehicle had very low miles, and when I asked the question of why, the sales consultant was honest and told me straight-off what had happened to the truck that made it impossible to sell as a "new" vehicle. I flew-in for a visit and to take the truck for a test drive. Everything was good, and we closed the deal. Overall, a fantastic experience to work with the men and women of Cassen & Sons! More