
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Great job by all employees. All are very pleasant with a smile on there face. Each person I encounter asked if I needed any assistance. smile on there face. Each person I encounter asked if I needed any assistance. More
Scott was great again this time. He helps make sure our buying experience is quick yet thorough and always treats us right. buying experience is quick yet thorough and always treats us right. More
Staff was super friendly! I received a great amount for my trade in. My salesman, Steve Lane is the best! I will do business wiith Cassens in the future. My daughter loves her 2021 Jeep Wrangler! my trade in. My salesman, Steve Lane is the best! I will do business wiith Cassens in the future. My daughter loves her 2021 Jeep Wrangler! More
These are good folks that do take care of their customers. Great loaner program when your vehicle is in the shop customers. Great loaner program when your vehicle is in the shop More
The entire process was excellent. I made a day trip of 500plus miles round trip in one day to take delivery of the vehicle. All my paperwork was ready for me to sign and take possession. The entire proces 500plus miles round trip in one day to take delivery of the vehicle. All my paperwork was ready for me to sign and take possession. The entire process to less than 1/2 hour. Steve Lane was very helpful and quickly responded to all my texts, emails and phone calls. I would recommend everyone to consider their next car purchase from Cassens DCJR dealership. Thank you for an excellent car buying experience. More
I asked for my truck I just purchased to have the engine compartment to be. Very bad job plus they lost my battery terminal cover, which they will not replace. Called four times to talk to Holly, never retu compartment to be. Very bad job plus they lost my battery terminal cover, which they will not replace. Called four times to talk to Holly, never returned my call‼️ More
My husband and I have purchased a lot of cars. This experience was different. I found our car thru auto trader and sent the dealer an email. Steve Lane texted and emailed me back within 15 minutes. Thi experience was different. I found our car thru auto trader and sent the dealer an email. Steve Lane texted and emailed me back within 15 minutes. This was on a Friday, I told him we wanted to come look at a Jeep Grand Cherokee the next day. We arrived at the dealership around noon and were out the door with a new car in an hour! This was the best car buying experience we have ever had! Thank you Steve and thank you Cassens! More
Staff friendly and accommodating. Recommend Cassens for your next auto purchase. Ask for Mike Heermann. your next auto purchase. Ask for Mike Heermann. More
Steve Lane was excellent in providing me with all the information needed to set up the Jeep the way I desired. information needed to set up the Jeep the way I desired. More
Dealer’s online inventory had the vehicle we were interested in. Sales person was readily available to take our telephone call first thing on a Monday morning. interested in. Sales person was readily available to take our telephone call first thing on a Monday morning. More