
Cassens Chrysler Dodge Jeep RAM
Glen Carbon, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Super impressed with the level of service we received while purchasing our new van. Trenton went above and beyond the service that we received at other dealerships as we worked to locate and purchase the while purchasing our new van. Trenton went above and beyond the service that we received at other dealerships as we worked to locate and purchase the van. More
Cliff Schinkoeth, Sales Consultant and Dustin Simaytis, Business Manager were two great people to work with at Cassens. They both were very knowledgeable about the particular vehicle I showed interest in. Business Manager were two great people to work with at Cassens. They both were very knowledgeable about the particular vehicle I showed interest in. They didn't try to steer my interest another way on another vehicle of their choice or what they thought might be a better choice for me. They didn't rush me into a decision. They made sure if I had questions or concerns before my purchase, they would have answers. Because they were so patient and so helpful in every way, it made my experience in buying a vehicle at Cassens the best by far and will go down as my most pleasurable and memorable experience I've had anywhere, purchasing a vehicle. I felt confident that I made the right choice for me in my selection when I left there. No regrets. They made it known the day of the purchase, it doesn't end there. They offered their assistance at any point in time from there on out, as to any way they can be of assistance. More
It was a pleasure to buy my truck here at Cassens. They made it simple and trouble free. I would recommend going to Glen Carbon I’ll. and dealing with these folks. Steve Lane was very professional and They made it simple and trouble free. I would recommend going to Glen Carbon I’ll. and dealing with these folks. Steve Lane was very professional and did us right. More
I ORDERED MY 2022 RAM AT PROBABLY ONE OF THE WORST POSSIBLE TIMES IN HISTORY FOR THE AUTOMOTIVE MANUFACTUERES. MY SALESMAN STEVE LANE EXPLAINED UPFRONT THAT IT WAS UNKNOWN WHAT THE DELIVERY DATE WOULD POSSIBLE TIMES IN HISTORY FOR THE AUTOMOTIVE MANUFACTUERES. MY SALESMAN STEVE LANE EXPLAINED UPFRONT THAT IT WAS UNKNOWN WHAT THE DELIVERY DATE WOULD BE. HE KEPT ME INFORMED EVERYTIME HE GOT AN UPDATE ON MY TRUCKS PROGRESS. WHILE I WOULD HAVE LIKED THE TRUCK SOONER I BELIEVE STEVE AND CASSENS DID THIER VERY BEST TO GET IT DELIVERED AS SOON AS POSSIBLE. More
We love working with Cassens! They are very helpful and makes the car buying process go as smooth as possible. They are very helpful and makes the car buying process go as smooth as possible. More
I think this dealership and it’s sales people where very professional and I like that they had options for you to be able to get into a vehicle professional and I like that they had options for you to be able to get into a vehicle More
The dealership was awesome and helped me find the keep I was looking for. They made the process quick and easy. I am happy with the service and car I was able to purchase! Cliff was a lot of help and answer was looking for. They made the process quick and easy. I am happy with the service and car I was able to purchase! Cliff was a lot of help and answered all my questions. He also walked me through how to use all the functions on my vehicle which was really nice! More
Mical Mceuen provided me with the best customer service I have ever had. I had concerns about the spacing for the seating and he went above and beyond to make sure I understood how much spacing there was F have ever had. I had concerns about the spacing for the seating and he went above and beyond to make sure I understood how much spacing there was For each row of seating. He literally went out and got in the Jeep took measurements And took a picture showing the measurements available after he was sitting in the seat so that I have perspective on legroom. We were able to accomplish the entire deal over the phone through pictures, open communication back-and-forth, and a great deal of attention to my concerns. I live a little over an hour and a half away from the dealership and because of his outstanding service I drove to Cassens to buy my vehicle. This along with several other conversations and concerns is the reason why I say it is the best customer service I have ever had. More
Star performer and overall the best dealer I have ever worked with! Thank you all! worked with! Thank you all! More
I have had a wonderful experience with Mike. He has called to check on me just gives you a good feeling to know he cares if I like my new car He has called to check on me just gives you a good feeling to know he cares if I like my new car More