Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Amazing Experience! Absolutely love this place! The day started stressful in the service department because of all the things wrong with my current car. After venturing Absolutely love this place! The day started stressful in the service department because of all the things wrong with my current car. After venturing to the certified preowned section, I decided to look at getting a new vehicle. Nathan was out on the lot and offered to help me look at a vehicle I was interested in. I have severe anxiety so car buying has always been nerve wracking for me; however, he gently lead my significant other and I through the process. He did everything he could to put me in a safer vehicle at an affordable price. After all was said and done, we are paying less for a 2017 Jetta than it would have cost to fix my 2007 rabbit. I couldn’t be happier with my experience from start to finish at this dealership! Would definitely recommend doing any VW business here or any service business! Awesome experience! More
Fabulous Salesman Nathan was energetic and enthusiastic ; very knowledgeable; made us feel very comfortable purchasing our new ATLAS. WOULD highly recommend. Car buying Nathan was energetic and enthusiastic ; very knowledgeable; made us feel very comfortable purchasing our new ATLAS. WOULD highly recommend. Car buying is very stressful but Nathan made it easy. More
Great Salesman I came in the dealership with a vehicle that was no more, and I seen my good friend Tyriq and it was nothing but excellent service from there on. Lov I came in the dealership with a vehicle that was no more, and I seen my good friend Tyriq and it was nothing but excellent service from there on. Love my new vehicle More
Great sales team and awesome service The car buying experience was quick and stress free. Service is quick and painless. Scheduling is easy. Parts department is friendly. I will buy and The car buying experience was quick and stress free. Service is quick and painless. Scheduling is easy. Parts department is friendly. I will buy and service my next vehicle with Casey More
Buying used car Excellent customer service and pleasant experience when buying a new car. He was very friendly and made the experience super easy. Highly recommend b Excellent customer service and pleasant experience when buying a new car. He was very friendly and made the experience super easy. Highly recommend buying from him. More
Excellence++ Grant Meadows is probably the best service center rep I've ever encountered, bar none. In addition to completing the job early, which included an exte Grant Meadows is probably the best service center rep I've ever encountered, bar none. In addition to completing the job early, which included an external detail, and cost well below what I was originally quoted as the price, actually took the time to walk me out to my car and we both inspected the quality of the work. That kind of service is never offered today except at Casey Subaru, even overseas, which over the years as a retired Army officer I have frequently found in some form, but not at the premier level offered at Casey Subaru. .Am looking forward to my next 6,000 mile service...…..R. Walters More
Excellent The team at Casey auto was very accommodating to my situation. I received a new demo car to take home for over night. That was the one I bought. I was The team at Casey auto was very accommodating to my situation. I received a new demo car to take home for over night. That was the one I bought. I was given options on financing and a good rate. They actually want to sell cars even if they have work a little harder to do it. More
Excellent service! Nathan has been extremely helpful and has gone above and beyond helping us work out a deal on a new Ascent. The dealership overall seems attentive and Nathan has been extremely helpful and has gone above and beyond helping us work out a deal on a new Ascent. The dealership overall seems attentive and eager to put the customer first. More
Excellent Customer service!! Tyriq was amazing to work with! He listened to what I wanted and instead of trying to make a quick sale, he actually found the vehicle, had them bring Tyriq was amazing to work with! He listened to what I wanted and instead of trying to make a quick sale, he actually found the vehicle, had them bring it from a different location, and completely ready for me all within 72 hrs! I never felt rushed into a decision nor did I feel like I had to go with something that I did not want. I walked into the dealership on a Saturday, not really expecting to actually receive good news... but on that Tuesday .. I was signing papers on my dream car! Thank you so much Tyriq and to Trey for your outstanding customer service!!! I am beyond happy with the outcome! More
Outstanding and Individualized Service from Start to Finish My wife and I worked with Tyriq from the start until final purchase of our 2019 Subaru Ascent. Tyriq initially helped us test drive Ascents and VW Atl My wife and I worked with Tyriq from the start until final purchase of our 2019 Subaru Ascent. Tyriq initially helped us test drive Ascents and VW Atlas's to help determine which car we wanted. He also worked with us via phone call and email and answered all questions within one business day. He made the ordering process fast and easy for my wife and I. Tyriq did not pressure us at any point and made price negotiation straightforward and easy. He did not try to push extra packages, upgrades, paints, etc. Most important to us, by the time our Subaru was delivered, my wife and I had our first kiddo who was around 2 months old when we went to pick up our Ascent. Tyriq worked with me via phone the week leading up to send documents needed for picking up the car and to trade our Honda CRV in to help expedite the pick up day. On pick-up day, we made an appointment with Tyriq ahead of time and he was on time and ready. We were in and out in around 1.5 hours which was terrific given that we our newborn with us at the time. There was no "down time" or waiting time on pick-up day. He and the staff kept the process moving efficiently. Tyriq was professional, friendly, and I highly recommend him without any reservations! Thank you Tyriq! More