Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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They don't do the work and cover it up. I took my passatt in for recalls of the airbag. Engine module, and headlight screws. I waited over three hours. I was told the work was done and the p I took my passatt in for recalls of the airbag. Engine module, and headlight screws. I waited over three hours. I was told the work was done and the paperwork would be mailed to me.10 days later someone calls to check on the service for review. I had no paperwork so she e-mailed it to me. I look to see ONLY THE HEADLIGHT SCREWS WERE REPLACED IN THE THREE HOURS. NO DEFECTIVE AIRBAG REPLACED NO ENGINE MODULE CORRECTED. I WAS SENT OUT IN AN UNSAFE VEHICLE. so far nothing but sorry. Come back and trust us to do it right and wait another 3+ hours for more poor service. I am disgusted with this inept group of irresponsible nitwits. More
Wonderful service Warm greeting when we first arrived. Outstanding customer service. The entire process from locating the car we desired to the financial portion was ha Warm greeting when we first arrived. Outstanding customer service. The entire process from locating the car we desired to the financial portion was hassle free. Very pleased with the entire transaction. More
Easy, quick, and efficient! I was able to get exactly what I wanted in no time at all! Robert quickly found the car I wanted and it was on the lot and in my possession in just a I was able to get exactly what I wanted in no time at all! Robert quickly found the car I wanted and it was on the lot and in my possession in just a few days. I never felt overwhelmed or pressured and am very pleased with my new car! More
Great experience Robert did a great job since we walked in. He asked us the right questions, and never pushed us to make a deal. He was very knowledgeable about the ca Robert did a great job since we walked in. He asked us the right questions, and never pushed us to make a deal. He was very knowledgeable about the car’s features, and that was a big plus. We’re very happy with our purchase. More
Best car shopping experience ever! From the minute we walked into the dealership to just start the process of buying a new car to driving off the lot in the perfect car for us, the enti From the minute we walked into the dealership to just start the process of buying a new car to driving off the lot in the perfect car for us, the entire experience was great. Cam Leak was friendly, extremely knowledgeable about all of the various cars we previewed and test drove, and respectful of our limited time. He made our car buying experience great. I would buy another car from Cam again. Super experience! More
Good Experience and Great Salesman I saw the car I had been hoping for when I drove by the lot. I stopped in and spoke with Mr. Felix Garcia about the car. Felix gave me a lot of help I saw the car I had been hoping for when I drove by the lot. I stopped in and spoke with Mr. Felix Garcia about the car. Felix gave me a lot of helpful information about the vehicle, without any sales pressure. I drove the car the following day, he answered all of my questions, and we quickly arrived at great sales price thereafter. Felix and everyone else we met at Casey Volkswagen Subaru made the car buying experience very easy. Everyone was knowledgeable, friendly, and helpful. And, I got a car that I love. If you are in the market for a Subaru, I would highly recommend that you see Felix. It was a pleasure to work with him. More
2012 Dodge Durango R/T I found a used 2012 Dodge Durango online. I went in knowing exactly what I wanted to pay and they made it happen. Caleb was very laid back and no pres I found a used 2012 Dodge Durango online. I went in knowing exactly what I wanted to pay and they made it happen. Caleb was very laid back and no pressure. Michael Gibbs was by far the cherry on top of this experience. He was funny, personable, and worked hard for us. After leaving with my car, about two weeks later Michael calls me to tell me that he found me a new bank with a better interest rate which, subsequently, lowered my payment by around $13.00 a month. I have never had this happen as long as I have been buying cars. This experience absolutely blew me away. I would absolutely recommend this dealership and more specifically, Caleb and Michael. More
Great Mr.Crawford was a very pleasant man to work with... Very friendly and caring. Mr.Leggett was very helpful also,,over all experience was great. Mr.Crawford was a very pleasant man to work with... Very friendly and caring. Mr.Leggett was very helpful also,,over all experience was great. More
Recall and state inspection Casey service personnel are great. Before arriving I get estimate on time. Normally, I am leaving within 15 mins of estimate. Everyone is courteous Casey service personnel are great. Before arriving I get estimate on time. Normally, I am leaving within 15 mins of estimate. Everyone is courteous and gladly answers my questions. Thank you, Merry Sheppard More
New Family I came to Casey Volkswagen to buy a vehicle and I got more than a vehicle, I got a new family. I want to Thank my salesman Tyriq Crawford, also James, I came to Casey Volkswagen to buy a vehicle and I got more than a vehicle, I got a new family. I want to Thank my salesman Tyriq Crawford, also James, Nate, Raheem, Trey, Lane, Tony, and Paul. They were very patient with me showed me features on the vehicle. I will bring my business and my family business to Casey Imports. More