Casey Volkswagen Subaru

Great! The entire staff was very friendly from the second I walked through the front doors. Phil helped make my first car purchase quick, thorough, and painl The entire staff was very friendly from the second I walked through the front doors. Phil helped make my first car purchase quick, thorough, and painless. They were able to help me find a car that I wanted, at a price I was comfortable with and would recommend Casey Volkswagen & Subaru to anyone in the market for a new or used car. More

Returning Customer I recently bought a 2015 Subaru STI from Casey Subaru as a returning customer. I traded a WRX which I bought from them back in 2011. My sales person, I recently bought a 2015 Subaru STI from Casey Subaru as a returning customer. I traded a WRX which I bought from them back in 2011. My sales person, David Ratcliff, was extremely helpful and knowledgeable with the cars(s). The whole transaction was fairly smooth and am one happy happy and proud owner of another Subaru. I would recommend this dealership to friends/family and will continue my business as long as I am in the area. More

A Very Good Experience I titled this review "A Very Good Experience" because that accurately describes the situation of my buying a car. I went to the dealership just to lo I titled this review "A Very Good Experience" because that accurately describes the situation of my buying a car. I went to the dealership just to look but I left with a car that I like very much mostly because I really like the Subaru Forester (this is my 4th one), but also because of the way in which the sales associate, David Ratcliff, treated me. What really struck me was that he didn't treat me condescendingly because I'm a woman, something that has happened in the past. He also did not use high pressure tactics; he gave me time to make up my own mind at the same time that he presented the reasons why the 2015 Subaru Forester was such a good buy. Finally, he very patiently (and, again, not in a condescending manner) explained how some of the newer features work on the car. I never think of buying a car as a "great" experience, but this occasion came very close. I give the dealership and the sales associate very high marks for all of the above reasons. More

So Good, I Bought Two! I visited Casey to look at colors in person. I had already worked with an Internet salesperson out of state and knew what I wanted. Phillip met me on I visited Casey to look at colors in person. I had already worked with an Internet salesperson out of state and knew what I wanted. Phillip met me on the lot and showed me around. I made it clear I had already found a great price elsewhere. We went inside to get brochures. He introduced me to Travis. Travis offered me a deal that was *almost* as good as the Internet guy, within $250, without me disclosing my other price. That was close enough for me to stay in town! I still shopped around to keep my options open. I returned two days later and bought a Jetta TDI w/Premium. The price was well below invoice and then dropped another $750 due to a VW promotion. One of their nearby competitors' prices was still $850 higher than Casey even though try tried to fudge some numbers to make their price look lower. They said, "I'm only making $100 on this sale... If Casey really can [do what you say], then go there and buy the car." Thanks for the advice, CFVW! I was so impressed with the car that I bought ANOTHER Jetta TDI w/Premium from Phillip two weeks later and enjoyed an additional $500 off for a Memorial Day promotion. In short, the sales team there was very friendly, helpful and overly courteous. No matter how informal I was, they never missed a "Sir," "Thank you," or any of the other courtesies we seem to be slowly losing in society today. Some websites suggest I could've gotten a slightly better deal. But they all say I got a good deal. Casey made some money and I got great prices on two outstanding cars. The 0.9% financing on each car has me paying less for each car than I did for a much more expensive Passat ten years ago. So I'm happy! More

Great car buying experience My wife and I decided to take advantage of the Memorial Day sales to start shopping for a new car. We started at Casey Subaru to test drive the Cross My wife and I decided to take advantage of the Memorial Day sales to start shopping for a new car. We started at Casey Subaru to test drive the Crosstrek. We were promptly greeted by Joel who showed us all of the cars that would fit our needs. It was truly a no pressure sales atmosphere. Joel was attentive without being intrusive. He was knowledgeable and helpful. Joel patiently waited while I tinkered with my iPhone to decide on the price I was willing to pay. He even offered to let me use his computer so that I would get the best deal possible. We traded a vehicle in as well and the dealership was very up front and forward and offered a very fair deal. We are very pleased with the new car and the car buying experience we had. More

Happy customer Very happy with subaru outback purchase. Staff is very friendly and knowledgeable. Highly recommend purchasing vehicle with Casey Subaru. Great experi Very happy with subaru outback purchase. Staff is very friendly and knowledgeable. Highly recommend purchasing vehicle with Casey Subaru. Great experience and very satisfied with my purchase. More

2014 Passat TDI SEL I came in for a test drive last minute on MOTHER'S DAY, service and negotiation where so easy and accommodating, I left with my brand new car about 3 I came in for a test drive last minute on MOTHER'S DAY, service and negotiation where so easy and accommodating, I left with my brand new car about 3 hours later. David Ratcliff was very attentive, Travis Wynn made sure all the banking was good to go and James Burley made the signing the easiest I've gone through so far. I've owned 8 vehicles by now and this was by far the best customer service experience I've ever had. I would recommend these guys any day! More

Outstanding Experience!!!! I love my new 2014 Passat!!! David Ratcliff was the first one to approach me extremely friendly and helpful even though I kept disappearing on him whe I love my new 2014 Passat!!! David Ratcliff was the first one to approach me extremely friendly and helpful even though I kept disappearing on him when he would turn his head to show me another car, but he kept up with me!!! The experience with Casey Volkswagen was the best I have had thus far in car purchasing a great staff from David, Dana and James they deserve the highest recommendation for being an awesome team. David was patient, knowledgeable, friendly and just an all around good guy, when in the market to purchase another vehicle preferably a Volkswagen I would definitely choose Casey Volkswagen and have David as my go to guy. Great job! Outstanding Experience!!! More

Great experience! I walked in to this dealership after going to other dealerships that were not friendly and did not take me seriously. When I was so discouraged about I walked in to this dealership after going to other dealerships that were not friendly and did not take me seriously. When I was so discouraged about buying a car, Felix and Travis were exactly what I wanted and needed in helping me with my first huge purchase. They were friendly, welcoming, patient, understanding, knowledgeable, and were willing to work with me. I am more than satisfied with my experience. I love my new car and am so thankful to Felix and Travis for helping me get the car of my dreams! Thank you guys! More

Great shopping experience Felix is a knowledgable employee and an excellent sales person. He was able to answer all my questions thoroughly, and successfully assisted me in sel Felix is a knowledgable employee and an excellent sales person. He was able to answer all my questions thoroughly, and successfully assisted me in selecting a vehicle that met both my needs and price range. I have, and will continue to recommend Casey Volkswagon/Subaru to friends and family. More