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Casey Volkswagen Subaru

Newport News, VA

3.8
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

May 09, 2015

Very Comfortable and Friendly Environment This dealership was an impressively friendly and comfortable experience. I had the honor of working with the salesman Clayton Moates when I was there. More

by AndrewR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dana Beaudry, Clayton Moats
May 11, 2015 -

Casey Volkswagen Subaru responded

Andrew, thank you for taking the time out of your day to share your comments. We understand the car buying experience can be an daunting task that can become overwhelming one when a customer is coupled with the wrong team. Especially your very first car buying journey. Luckily for you, Clayton and the rest of our team was able to provide you with the top-notch car buying experience that you deserve. You are right, Andrew, our staff doesn't have to sell our vehicles, they sell themselves. We just make sure that our customers get the level of customer service that cannot be matched by anyone around. On behalf of Clayton, Dana, Scott, Travis and the rest of our staff, we truly appreciate your business. Please let us know if there is anything else you may need. Enjoy your new Crosstrek and welcome to the Casey Family!

May 07, 2015

Love my Subaru - you will, too! y ML500 was totaled. I went looking for something similar within my budget. Clayton and Felix found EXACTLY what I wanted. Travis arranged financing a More

by GFWC lady
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dana Beaudry, Clayton Moats, Scott Davis
May 08, 2015 -

Casey Volkswagen Subaru responded

Thank you for taking the time out of your day to share your comments. We are happy to hear that Clayton and Felix were able to help you on your journey to find the vehicle that was perfect for you. Unfortunate circumstances brought you to use, but we were more than happy to help you get back on the road completely satisfied. Please let us know if there is anything else you need. Enjoy your new forester, and welcome to the Casey family!

April 29, 2015

EXCELLENT SALESMAN! My husband and I were looking for a vehicle similar to what we had but with more room. Clayton Moats was more than helpful. He was very knowledgeable More

by Kim & Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Apr 30, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time to share your kind comments, Kim. It is great that Clayton was able to provide you with such excellent service while helping you find the vehicle that was absolutely perfect for you. Our entire staff works tirelessly to make sure that our customers' car buying experiences are nothing short of the absolute best that they deserve. Thank you for your business and recommendations. Enjoy your new vehicle, and welcome to the Casey family!

April 28, 2015

No pressure salesman I really dread going to look at cars as salesman are usually pushy. My experience here was totally unexpected! I was able to get the information I nee More

by Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Apr 29, 2015 -

Casey Volkswagen Subaru responded

That's what we like to hear! A car buying experience that you deserve. We understand that buying a new car can seem like a tedious and stressful task, but that simply is not the case here at Casey. We believe that all of our customers' car buying experiences should as fun and worry-free as possible. Thank you so much for your business and recommendation. Please, let us know if there is anything else you need. Enjoy your new car, and welcome to the Casey family!

April 28, 2015

Outstanding service for my elderly mother I took my mom to quite a few local dealerships and not one salesman even treated her like a friend, that was until we went to Casey Subaru. Clayton M More

by Jonathan a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Apr 28, 2015 -

Casey Volkswagen Subaru responded

You are very welcome, Jonathan. It was Clayton's pleasure to make sure that your mother received nothing short of the absolute best customer service that she deserves. We know that car buying process can leave people with headaches, but that just simply is not the case here at Casey Subaru. We believe in making the process as fun, easy and worry-free as possible. We truly appreciate you and your mother's business, and please let us know if there is anything else that you, or she, needs. We hope she is enjoying her new Subaru.

April 17, 2015

good day @ casey Anthony was awesome I feel very happy with my buy today.... Very friendly and knowledgeable. I purchased a Jetta didn't know anything about it and no More

by ebbyt33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malta
Apr 20, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for your great comments. It is great to hear that Anthony was able to make sure that you had a very good day spent at Casey Volkswagen. We understand that the car buying experience can be a stressful time for customers. Which is why our staff prides themselves on being able to provide our customers with the fun and hassle-free experience that they deserve. We truly appreciate your business. If you need anything else, please do not hesitate to reach out to us. Enjoy your new Jetta, and welcome to the Casey family!

April 14, 2015

Best car experience I have every had!! Had a great car purchasing experience at Casey Subaru. Travaris was just awesome. He drove about an hour to come pick-me to take me to the dealership More

by geekyfez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

Casey Volkswagen Subaru responded

Wow!This is what we strive for! Excellent customer service from the moment you walk out of your home to the moment you drive away from ours. It is great that Travaris was able to provide you with the absolute best customer service that you deserve. Thank you for your business. Please, do not hesitate to let us know if you need anything else. Take care, and enjoy your new vehicle!

March 11, 2015

Paul Clark truly cares When me and my wife came in to Casey VW Subaru, we had no idea what car we wanted, especially having spent the entire day car shopping. At this point More

by bigdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 12, 2015 -

Casey Volkswagen Subaru responded

That's what we strive for here at Casey VW Subaru. It is great to hear that Paul was able to provide your with such an excellent car buying experience. Our entire staff prides itself on giving our customers the kind of care and transparent service that they deserve. We truly appreciate your business. If there is anything else that you need, please let us know! Enjoy your new vehicle!

February 23, 2015

the best experience I've had at a car dealership!! I am completely satisfied with the overall customer service experience. The employees they were very friendly and welcoming. Joel, worked with me, and More

by Shawna88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Morancy
Feb 24, 2015 -

Casey Volkswagen Subaru responded

Thank you for the great comments. We are happy to hear that Joel helped you find the perfect car for you. We strive to make sure that all of our customers' car buying experiences are as great as yours. We appreciate your business and look forward to seeing you again soon! Enjoy your new car!

February 17, 2015

new car purchase Positive experience; very professional employees . Special thanks to Travarias, Kait and Travis for assisting us with the purchase of our new car. E More

by Susie X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2015 -

Casey Volkswagen Subaru responded

Wow! Thank you so much for you great comments. We are happy to hear that Travaris, Kait and Travis were able to make sure that your new car buying experience was as good as possible. We truly appreciate your business and look forward to working with you both again soon!

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