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Casey Volkswagen Subaru

Newport News, VA

3.8
566 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 566 reviews

June 04, 2015

New car purchase Trey was very helpful in the process of buying our Impreza from Casey. He was able to explain all the features of this car and to find one that had a More

by jhmont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett
Jun 05, 2015 -

Casey Volkswagen Subaru responded

That's what we like to hear! We are happy Trey was able to go really go above and beyond to make sure that your entire buying experience at our dealership left you completely satisfied. We believe that it is our duty to extend our service even after the sale is completed. It's simply the Casey way. We truly appreciate your business, and please let us know if here is anything else we can do for you. Enjoy your new Impreza!

June 02, 2015

Stress Free Purchase I contacted Casey VW Subaru about a used car they advertised for sale that I was interested in viewing. Casey VW internet sales contacted me immediat More

by Happy buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Jun 03, 2015 -

Casey Volkswagen Subaru responded

It sounds like you a perfect car buying experience here at Casey Volkswagen. It is awesome Clayton was able to take such great care of you throughout your entire visit, and really work with you to come to a deal that was perfect for you. Our team prides themselves on being to provide our customers with the stress-free and fun car buying experiences that everyone deserves. We hope you are enjoying your RAV4. Please let us know if there is anything else we can do for you. Welcome to the Casey family!

June 02, 2015

Outstanding customer service Purchased two vechicles in the past few months, and I would never use another dealer. Casey Subaru takes extremely good care of their customers. They More

by Rpcleary10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dana Beaudry, Clayton Moats
Jun 02, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for your excellent comments! It sure sounds like you know where to go whenever you want to find the best vehicle, or vehicles, for you. When you couple the perfect car with outstanding service from our staff, it's hard to consider anywhere else to go for complete satisfaction. Thank you for your continued business. Enjoy your Subarus!

May 31, 2015

Very postive experience We were very well treated at Casey Volkswagen Subaru. Travaris Graham took excellent care of us, He was very helpful, thought of everything, and was v More

by MisterQQue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry
Jun 01, 2015 -

Casey Volkswagen Subaru responded

Wow! Thank you so much for your great feedback, John. It is great Travaris was able to provide you with one of the best car buying experiences that you've had. We know that sometimes the buying process can be high-pressure, tedious and stressful. That simply is not the case with us. Our staff tries their very best to give our customers the fun, fast and hassle-free journey that they deserve. If you have any other questions about your new car, please do not hesitate to reach out to Travaris or any other of our friendly staff. Enjoy your new Forester, and welcome to the Casey family!

May 27, 2015

Non Pressure Sales I had a good car buying experience with Casey Subaru. Clayton Moats was informative, helpful, and didn't make me feel pressured at all. He made sure More

by nm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 28, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time out of your day to share your great feedback! We are happy to hear Clayton was able to help you during your car buying journey by providing you with outstanding quick and courteous service along with his extensive knowledge of our great vehicles. We truly appreciate your business, and please do not hesitate to let us know if you need anything else. Enjoy your new Forester, and welcome to the Casey family!

May 26, 2015

Surprisingly humble dealers I have previously checked out other subaru dealers in the area and they are exactly how I expected a car dealership to be. A selection of cars to choo More

by blahguy23445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 27, 2015 -

Casey Volkswagen Subaru responded

We completely agree, that is how it should be! As fun, simply and quick as possible. We know that other places will try to get you into cars they want you to have, but we simply listen to you needs and wants and make sure you find the exact car that you want. It's pretty much the every car buyer's dream, and we are glad that Clayton was able to make it happen for you. Thank you so much for your business. Please do hesitate to let us know if you need anything else. Enjoy your new Subaru, and welcome to the Casey family!

May 20, 2015

Best Dealership in Hampton Roads When I first arrived at Casey Subaru, I was working with Rob Costello. At my initial stop, I was curious to check out the Subaru Crosstrek. Rob work More

by jmcgrego13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2015 -

Casey Volkswagen Subaru responded

That's exactly what we like to hear! It is so great that Rob was able to provide you with excellent service you deserve while helping your find the exact vehicle that you desired. We strive to make sure that our customers always drive off the lot completely satisfied. We aren't happy until you are happy. We truly appreciate you business, and please let us know if you need anything else. Enjoy your new Crosstrek!

May 17, 2015

Excellent Service I had a great experience buying my car at this dealership. Clayton Moats was very helpful and knowledgable about all the vehicles I looked at. He was More

by dallas757
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 18, 2015 -

Casey Volkswagen Subaru responded

Wow! Thank you so much for the great feedback. It is great Clayton was able to provide you such excellent service and information while searching for the perfect vehicle for you. Our staff strives to make sure that our customers always receive the high quality of service that they deserve. We truly appreciate your business and recommendation. Enjoy your new Subaru, and welcome to the Casey family!

May 11, 2015

Great Service Clayton Moats was very helpful in answering all of my questions and working hard to get me the best possible deal. I will certainly recommend him and More

by bauerabg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 12, 2015 -

Casey Volkswagen Subaru responded

Thank you for taking the time to share your great feedback. We agree, we think it is great that you can always visit us whenever you want to receive such great customer service during every visit. We are happy Clayton was able to give you the absolute best customer service that you deserve during your car buying experience. Please let us know if there is anything else we can do for you. Enjoy your new car and welcome to the Casey family!

May 10, 2015

Good experience overall. Love the car, salesman a pleasure to work with. Would certainly purchase another in the future. Hope the service department is as efficient and thorou More

by wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Clayton Moats, Scott Davis
May 11, 2015 -

Casey Volkswagen Subaru responded

That's what we like to hear, Wendy. It is great our sales team was able to find the car that is perfect for you. Our staff strives to make sure that all of our customers' car buying experiences are as fun and worry-free as yours. Thank you for your business, and please let us know if there is anything else you may need. We look forward to working with you again soon. Enjoy your new car!

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