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Casey Volkswagen Subaru

Newport News, VA

4.2
563 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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May 31, 2015

Very postive experience We were very well treated at Casey Volkswagen Subaru. Travaris Graham took excellent care of us, He was very helpful, thought of everything, and was v More

by MisterQQue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry
Jun 01, 2015 -

Casey Volkswagen Subaru responded

Wow! Thank you so much for your great feedback, John. It is great Travaris was able to provide you with one of the best car buying experiences that you've had. We know that sometimes the buying process can be high-pressure, tedious and stressful. That simply is not the case with us. Our staff tries their very best to give our customers the fun, fast and hassle-free journey that they deserve. If you have any other questions about your new car, please do not hesitate to reach out to Travaris or any other of our friendly staff. Enjoy your new Forester, and welcome to the Casey family!

May 27, 2015

Non Pressure Sales I had a good car buying experience with Casey Subaru. Clayton Moats was informative, helpful, and didn't make me feel pressured at all. He made sure More

by nm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 28, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time out of your day to share your great feedback! We are happy to hear Clayton was able to help you during your car buying journey by providing you with outstanding quick and courteous service along with his extensive knowledge of our great vehicles. We truly appreciate your business, and please do not hesitate to let us know if you need anything else. Enjoy your new Forester, and welcome to the Casey family!

May 26, 2015

Surprisingly humble dealers I have previously checked out other subaru dealers in the area and they are exactly how I expected a car dealership to be. A selection of cars to choo More

by blahguy23445
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 27, 2015 -

Casey Volkswagen Subaru responded

We completely agree, that is how it should be! As fun, simply and quick as possible. We know that other places will try to get you into cars they want you to have, but we simply listen to you needs and wants and make sure you find the exact car that you want. It's pretty much the every car buyer's dream, and we are glad that Clayton was able to make it happen for you. Thank you so much for your business. Please do hesitate to let us know if you need anything else. Enjoy your new Subaru, and welcome to the Casey family!

May 20, 2015

Best Dealership in Hampton Roads When I first arrived at Casey Subaru, I was working with Rob Costello. At my initial stop, I was curious to check out the Subaru Crosstrek. Rob work More

by jmcgrego13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 21, 2015 -

Casey Volkswagen Subaru responded

That's exactly what we like to hear! It is so great that Rob was able to provide you with excellent service you deserve while helping your find the exact vehicle that you desired. We strive to make sure that our customers always drive off the lot completely satisfied. We aren't happy until you are happy. We truly appreciate you business, and please let us know if you need anything else. Enjoy your new Crosstrek!

May 17, 2015

Excellent Service I had a great experience buying my car at this dealership. Clayton Moats was very helpful and knowledgable about all the vehicles I looked at. He was More

by dallas757
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 18, 2015 -

Casey Volkswagen Subaru responded

Wow! Thank you so much for the great feedback. It is great Clayton was able to provide you such excellent service and information while searching for the perfect vehicle for you. Our staff strives to make sure that our customers always receive the high quality of service that they deserve. We truly appreciate your business and recommendation. Enjoy your new Subaru, and welcome to the Casey family!

May 11, 2015

Great Service Clayton Moats was very helpful in answering all of my questions and working hard to get me the best possible deal. I will certainly recommend him and More

by bauerabg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
May 12, 2015 -

Casey Volkswagen Subaru responded

Thank you for taking the time to share your great feedback. We agree, we think it is great that you can always visit us whenever you want to receive such great customer service during every visit. We are happy Clayton was able to give you the absolute best customer service that you deserve during your car buying experience. Please let us know if there is anything else we can do for you. Enjoy your new car and welcome to the Casey family!

May 10, 2015

Good experience overall. Love the car, salesman a pleasure to work with. Would certainly purchase another in the future. Hope the service department is as efficient and thorou More

by wendy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Beaudry, Clayton Moats, Scott Davis
May 11, 2015 -

Casey Volkswagen Subaru responded

That's what we like to hear, Wendy. It is great our sales team was able to find the car that is perfect for you. Our staff strives to make sure that all of our customers' car buying experiences are as fun and worry-free as yours. Thank you for your business, and please let us know if there is anything else you may need. We look forward to working with you again soon. Enjoy your new car!

May 09, 2015

Very Comfortable and Friendly Environment This dealership was an impressively friendly and comfortable experience. I had the honor of working with the salesman Clayton Moates when I was there. More

by AndrewR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dana Beaudry, Clayton Moats
May 11, 2015 -

Casey Volkswagen Subaru responded

Andrew, thank you for taking the time out of your day to share your comments. We understand the car buying experience can be an daunting task that can become overwhelming one when a customer is coupled with the wrong team. Especially your very first car buying journey. Luckily for you, Clayton and the rest of our team was able to provide you with the top-notch car buying experience that you deserve. You are right, Andrew, our staff doesn't have to sell our vehicles, they sell themselves. We just make sure that our customers get the level of customer service that cannot be matched by anyone around. On behalf of Clayton, Dana, Scott, Travis and the rest of our staff, we truly appreciate your business. Please let us know if there is anything else you may need. Enjoy your new Crosstrek and welcome to the Casey Family!

May 07, 2015

Love my Subaru - you will, too! y ML500 was totaled. I went looking for something similar within my budget. Clayton and Felix found EXACTLY what I wanted. Travis arranged financing a More

by GFWC lady
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dana Beaudry, Clayton Moats, Scott Davis
May 08, 2015 -

Casey Volkswagen Subaru responded

Thank you for taking the time out of your day to share your comments. We are happy to hear that Clayton and Felix were able to help you on your journey to find the vehicle that was perfect for you. Unfortunate circumstances brought you to use, but we were more than happy to help you get back on the road completely satisfied. Please let us know if there is anything else you need. Enjoy your new forester, and welcome to the Casey family!

April 29, 2015

EXCELLENT SALESMAN! My husband and I were looking for a vehicle similar to what we had but with more room. Clayton Moats was more than helpful. He was very knowledgeable More

by Kim & Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Apr 30, 2015 -

Casey Volkswagen Subaru responded

Thank you so much for taking the time to share your kind comments, Kim. It is great that Clayton was able to provide you with such excellent service while helping you find the vehicle that was absolutely perfect for you. Our entire staff works tirelessly to make sure that our customers' car buying experiences are nothing short of the absolute best that they deserve. Thank you for your business and recommendations. Enjoy your new vehicle, and welcome to the Casey family!

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