Casey Volkswagen Subaru
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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New car purchase Trey was very helpful in the process of buying our Impreza from Casey. He was able to explain all the features of this car and to find one that had a Trey was very helpful in the process of buying our Impreza from Casey. He was able to explain all the features of this car and to find one that had all the features we wanted. The window sticker for our car got misplaced and was missing when we picked up the car. We wanted to have it so we could have a record of cost, options, etc. Trey obtained a new sticker from Subaru and mailed it to us. Trey's enthusiasm and desire to please his customers will make him a very successful salesman. More
Stress Free Purchase I contacted Casey VW Subaru about a used car they advertised for sale that I was interested in viewing. Casey VW internet sales contacted me immediat I contacted Casey VW Subaru about a used car they advertised for sale that I was interested in viewing. Casey VW internet sales contacted me immediately and asked me to stop by. Upon arrival I was greeted by a very energetic young man "Clayton Moats" who was very interested in assisting me. We did a test drive of the vehicle and Clayton was able to answer all of my questions. After some meaningful negotiation, we settled on a price. It was a stress free purchase and enjoyed talking with all the staff in the dealership. I was able to take the vehicle home the same day and what really sold me on the deal was the 2 year 100K warranty they included on the 2006 Toyota RAV4! More
Outstanding customer service Purchased two vechicles in the past few months, and I would never use another dealer. Casey Subaru takes extremely good care of their customers. They Purchased two vechicles in the past few months, and I would never use another dealer. Casey Subaru takes extremely good care of their customers. They go above and beyond. Clayton moats got me the best deal possible. Highly recommended salesman. More
Very postive experience We were very well treated at Casey Volkswagen Subaru. Travaris Graham took excellent care of us, He was very helpful, thought of everything, and was v We were very well treated at Casey Volkswagen Subaru. Travaris Graham took excellent care of us, He was very helpful, thought of everything, and was very thorough in showing us the features of the Forester. He set up our Bluetooth/cell phone and made sure we were fully satisfied with every aspect of the sale. His low-key personality and friendly attitude made this car buying experience better than most I have had!!!!!!! We also met with Jay Conaway and Dana Beaudry regarding possible after-sale purchases and they were both very friendly and professional as well. More
Non Pressure Sales I had a good car buying experience with Casey Subaru. Clayton Moats was informative, helpful, and didn't make me feel pressured at all. He made sure I had a good car buying experience with Casey Subaru. Clayton Moats was informative, helpful, and didn't make me feel pressured at all. He made sure I had everything I wanted on my Subaru Forester in a timely fashion & that all my questions were answered. More
Surprisingly humble dealers I have previously checked out other subaru dealers in the area and they are exactly how I expected a car dealership to be. A selection of cars to choo I have previously checked out other subaru dealers in the area and they are exactly how I expected a car dealership to be. A selection of cars to choose from, a sweet-talking dealer and the negotiation afterwards. I knew exactly what I wanted before I even walked in to the dealer and I know exactly the price range I should pay for the car that I am seeking. In this negotiation progress I am constantly being uncomfortably pushed for other cars, other editions or adding needless options even when I told them dealer exactly what I wanted from the get-go. I understand that it is his job to sell but there is a line between selling a product and being pushy. I decided to try at another Subaru dealer a lot further away from where I live. I met Clayton, a dealer at Casey Subaru. Told him what I wanted for the price and he said ok. That was it. There was no trying to persuade me in getting more options or another version of the model that included a gps for $700 more. It was simple, and it was nice. I couldn't ask for anything more. He was nice, polite, considerate and knew his merchandise. When we were quietly waiting for paperwork he made nice small talk. My ideal experience, and that is how it should be. More
Best Dealership in Hampton Roads When I first arrived at Casey Subaru, I was working with Rob Costello. At my initial stop, I was curious to check out the Subaru Crosstrek. Rob work When I first arrived at Casey Subaru, I was working with Rob Costello. At my initial stop, I was curious to check out the Subaru Crosstrek. Rob worked with me very intently to find a deal that was right for me. After driving a few Crosstreks, Rob located the exact Crosstrek that I desired. Upon delivery of my car, the crew wasted no time getting my brand new vehicle ready for me. I will purchase all of my future vehicles from this dealership if I can. The staff was always attentive, helpful, and put their priorities where they needed to be. I was so impressed with my service. Thank you Casey Subaru! Keep up the great service. More
Excellent Service I had a great experience buying my car at this dealership. Clayton Moats was very helpful and knowledgable about all the vehicles I looked at. He was I had a great experience buying my car at this dealership. Clayton Moats was very helpful and knowledgable about all the vehicles I looked at. He was able to answer any questions that I had. This guy's personality is great! I would recommend him if you are looking for a car. More
Great Service Clayton Moats was very helpful in answering all of my questions and working hard to get me the best possible deal. I will certainly recommend him and Clayton Moats was very helpful in answering all of my questions and working hard to get me the best possible deal. I will certainly recommend him and Casey Subaru to anyone looking to buy in the future. Its hard to find good customer service these days so it is very nice when you get GREAT customer service. More
Good experience overall. Love the car, salesman a pleasure to work with. Would certainly purchase another in the future. Hope the service department is as efficient and thorou Love the car, salesman a pleasure to work with. Would certainly purchase another in the future. Hope the service department is as efficient and thorough. More